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Rating 10 - Excellent. 37 out of 496 reviews" "
10 - Excellent
37
Rating 8 - Good. 79 out of 496 reviews" "
8 - Good
79
Rating 6 - Okay. 110 out of 496 reviews" "
6 - Okay
110
Rating 4 - Poor. 120 out of 496 reviews" "
4 - Poor
120
Rating 2 - Terrible. 150 out of 496 reviews" "
2 - Terrible
150
5.6/10
Cleanliness
6.0/10
Staff & service
4.8/10
Amenities
4.8/10
Property conditions & facilities
5.2/10
Eco-friendliness
Reviews
2/10 Terrible
Sarah
Traveled with family and small children, Traveled with partner, Traveled with pets
The room was dirty, cobwebs in the bathroom, burns in the blanket, the tv stand doors fell off if touched. Front desk staff was nice but the male housekeeper cat-called my 2 under 10 yr old boys. So don't take your kids there if he is still working there. Only male housekeeper i saw on the property. Spoke with the front desk staff about that housekeeper and contacted Wyndham directly but I could tell from the email from the property itself that nothing will be done in regards to the housekeeper. Will not be staying there again.
Sarah
Stayed 2 nights in Apr 2024
6/10 Okay
Jodi
Traveled with partner
Apr 20, 2024
Disliked: Property conditions & facilities
Beds were hard. Room was dusty . Said they remodeled but a new floor and sink all as done. Bathtub had dirt in the surround. Ceiling had chipped paint along with the doors. 1 star at best
Hotels in Frankfort are priced high, so this one gives good value compared to what others are charging.
Nothing too fancy, but owners have made some nice updates to an obviously older hotel and the rooms were nice and clean.
I’ve stayed at many hotels in my lifetime. This one very easily is the worst.
Jacob
Stayed 2 nights in Feb 2024
4/10 Poor
Brian
Traveled with partner
Feb 16, 2024
Disliked: Staff & service, amenities
No such thing as any breakfast. Only had coffee 😞 only a couple other rooms rented for the night all were right next to each other. Really enjoyed the smokers next door at 5:30 am hacking smoking outside the room
The lady at the help desk was very nice. The first room we were assigned was not cleaned by housekeeping. Opened the door and it looked like people were occupying it. Beds a mess. Garbage and food everywhere. The second room we were assigned didn't have toilet paper or bath towels. Bathroom door didn't close because there was no latch in the frame for it to catch. For the $90 I could have gotten a hot meal included. They say breakfast on the site but there is none.
There was a nice room, bathroom needs update, door to get in was difficult to open, nice breakfast room? Clean and neat, clerk was a sweetie, and outside needs landscaping
The mattresses were extremely used and offered little back support. Bathroom had exposed, broken tiles, tub extremely worn. Told that breakfast was from 7am to 9 am. The lobby was locked up tight when we arrived for breakfast at 7:05 am and no one was around. Another guest came to try the door again as we were leaving to get breakfast elsewhere. Not the best start to our day of travel.
The hotel is very dated. The room was clean but did not smell very clean as it was musty. The neighbors were loud. The breakfast was not very good at all
Staff was nice I guess but like they didn’t have towels so I had to like dry off with the jank hair dryer and like I said ended up burning my balls with it.
Worst hotel experience. Rooms were smelly. TV didn’t work. But, worst of all, did not feel safe. There were many people in parking lot outside door, smoking weed, drinking and making noise. Hotel staff seemed to act as if this was a normal Friday night. We left hotel just two or three hours after checking in as we did not feel safe Expedia no help at all. Do not stay here.
WARNING! DANGEROUS PROPERTY!! Drug use on the property, filthy, dark alley emtrance to 1st floor rooms. Disgusting accommodations. Management refused to reimburse us after seeing the terrifying conditions amd were unable to stay with my 80 year old mother out of fear.