Disgustingly dirty and rude staff!
Posted Sep 29, 2016 on Hotels
Check in was at 2pm, we arrived at 2:08pm. We hadn't been assigned a room, when we did get a room it hadn't been cleaned. Spots all over sink, all over walls, bed a mess, sink leaked. After waiting half an hour for a maid, I called hotels.com who then called the hotel. Within minutes a very nice lady arrived. She only changes the sheets and pillowcases. Said it was paint on the counter and burns on the toilet. Bedspreads were not changed neither were pillows. Pillows were stained and old. Mattresses were stained and ripped. The clerk at the desk was a jerk and yelled at my dad for us calling hotels.com. Had a ice machine and three vending machines, none of which worked! The ONLY reason we stayed was because it would take 24 hours to refund and we needed a place that day for a funeral. Never go to this place, EVER!