Ratings based on 862 Verified Reviews

4.4 out of 5
89% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Bristol TN

Convenient location

Posted Nov 6, 2017
Very nice hotel...clean, comfortable, greeted with warm cookies. Staff was friendly..we will definite stay here again!
Comment from Hotel Management
Nov 13, 2017 by Sara, Hotel Management
Thank you for taking a moment to share your experience. I am happy that you love the hotel. We look forward to welcoming you back to our hotel in the not too distant future! Be Excellent, Sara Milligan General Manager DoubleTree Suites by Hilton Lexington sara.milligan@hilton.com 859-335-4360
5 out of 5
Recommended
for Everyone
by A verified traveler from Dover, Tn

Will stay again

Posted Nov 5, 2017
Nice room, friendly staff an overall good experience.
Comment from Hotel Management
Nov 13, 2017 by Sara, Hotel Management
Thank you for taking a moment to share your experience. I am happy that you love the hotel. We look forward to welcoming you back to our hotel in the not too distant future! Be Excellent, Sara Milligan General Manager DoubleTree Suites by Hilton Lexington sara.milligan@hilton.com 859-335-4360
5 out of 5
Recommended
for Everyone
by A verified traveler from Lowell, MA

Thoroughly enjoyed our stay.

Posted Oct 23, 2017
Pros: The location, and the accommodations
Cons: The tub--While the Jetted tub is nice it proves to be a hazard for a shorter person who only want's to shower.
Location: Centrally located to all attractions and events
Thoroughly enjoyed our stay. The beds were extra comfortable the living room area was spacious and enjoyed the luxury of the 2 tv's. My husband especially liked the jetted tub. One negative is that the jetted tub is difficult to shower in due to the height of the sides and that there is nothing to hold onto to prevent from slipping and falling. Other than that we enjoyed our stay and would recommend to others.
Comment from Hotel Management
Nov 13, 2017 by Sara, Hotel Management
Thank you for taking a moment to share your experience. I am happy that you love the hotel. We look forward to welcoming you back to our hotel in the not too distant future! Be Excellent, Sara Milligan General Manager DoubleTree Suites by Hilton Lexington sara.milligan@hilton.com 859-335-4360
5 out of 5
Recommended
for Everyone
by A verified traveler from Mobile, AL

October Stay

Posted Oct 18, 2017
Good do better with housekeeping. The bathroom was not cleaned on two occasions.
Comment from Hotel Management
Nov 13, 2017 by Sara, Hotel Management
Thank you for taking a moment to share your experience. I am happy that you love the hotel. We look forward to welcoming you back to our hotel in the not too distant future! Be Excellent, Sara Milligan General Manager DoubleTree Suites by Hilton Lexington sara.milligan@hilton.com 859-335-4360
5 out of 5
Recommended
for Everyone
by A verified traveler from huntsville, al

Very nice hotel.

Posted Sep 25, 2017
Very nice. Close to good restaurants and to UK. Kinda hard to get too, and parking is a little limited, but we had a great trip.
Comment from Hotel Management
Nov 13, 2017 by Sara, Hotel Management
Thank you for taking a moment to share your experience. I am happy that you love the hotel. We look forward to welcoming you back to our hotel in the not too distant future! Be Excellent, Sara Milligan General Manager DoubleTree Suites by Hilton Lexington sara.milligan@hilton.com 859-335-4360
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great location and friendly staff.

Posted Sep 25, 2017
Pros: Location!
Cons: Bathtub had a little mold.
Location: All amenities nearby including Panera Bread, Starbucks, shopping malls etc.
The only "downside" to the room was that it was a little bit worn in places, i.e. frayed carpet. Also - the bathtub drain wasn't draining very well and the jacuzzi jets had a little bit of mold around their perimeter. Generally though a good experience.
Comment from Hotel Management
Nov 13, 2017 by Sara , Hotel Management
Thank you for taking a moment to share your experience. I am happy that you love the hotel. We look forward to welcoming you back to our hotel in the not too distant future! Be Excellent, Sara Milligan General Manager DoubleTree Suites by Hilton Lexington sara.milligan@hilton.com 859-335-4360
4 out of 5
Recommended
for Everyone
by A verified traveler from san francisco

Nice stay

Posted Sep 23, 2017
Staff was nice, friendly and professional Walking distance to eateries
Comment from Hotel Management
Nov 13, 2017 by Sara, Hotel Management
Thank you for taking a moment to share your experience. I am happy that you love the hotel. We look forward to welcoming you back to our hotel in the not too distant future! Be Excellent, Sara Milligan General Manager DoubleTree Suites by Hilton Lexington sara.milligan@hilton.com 859-335-4360
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 17, 2017
Very friendly staff, awesome hotel, inside view of courtyard is gorgeous.
Comment from Hotel Management
Nov 13, 2017 by Sara, Hotel Management
Thank you for taking a moment to share your experience. I am happy that you love the hotel. We look forward to welcoming you back to our hotel in the not too distant future! Be Excellent, Sara Milligan General Manager DoubleTree Suites by Hilton Lexington sara.milligan@hilton.com 859-335-4360
5 out of 5
Recommended
for Everyone
by A verified traveler from charleston,sc

Wonderful hotel amazing helpful employees

Posted Sep 16, 2017
Very helpful with wonderful customer service accommodating and very clean
Comment from Hotel Management
Nov 13, 2017 by Sara, Hotel Management
Thank you for taking a moment to share your experience. I am happy that you love the hotel. We look forward to welcoming you back to our hotel in the not too distant future! Be Excellent, Sara Milligan General Manager DoubleTree Suites by Hilton Lexington sara.milligan@hilton.com 859-335-4360
4 out of 5
Recommended
for Everyone
by A verified traveler from Lexington, KY

Beautiful Hotel close to downtown Lexington

Posted Sep 13, 2017
Hotel was beautifully designed, my king suite was non-smoking. It had a living room off to the side of the bedroom, the jacuzzi tub was amazing and huge, however, I did find some hair in the tub prior to using it, as well as someone's take out still in the mini fridge that had not been turned on. Even with those few things, the room was nice and bed was clean and comfortable.