Clean, Inexpensive Room with a Kitchen
Posted Aug 15, 2016
Check in was smooth at the Extended Stay America. Employee was very pleasant. It is now a non-smoking hotel, but the evidence (smell) of smoking once being allowed was evident in the lobby. I didn't notice it once I got the room, so either it was less strong or I adjusted to it quickly.
In the morning ESA provides a basic Grab & Go area with coffee, instant oatmeal, breakfast bars and fruit (apples and oranges). I was disappointed that there weren't bananas, but I made do with the coffee and oatmeal.
The room had a bed, a chair, a small tv, a full kitchen with an eating area and of course a full bath. The kitchen is a nice feature in that it allows you to keep food cold in the refrigerator and cook up a meal if you choose to do so. I didn't cook at all, but I did use the refrigerator to keep my sodas and coffee creamer cold. They also provided a coffee maker so I didn't have to leave the room in the morning to get coffee. The beds at ESA aren't great, and it does impact my sleep, but they aren't bad enough to scare me away.
ESA is a great option for those who want an inexpensive hotel and the convenience/bonus of having a kitchen. Of course, as one would expect given the comparative price, it isn't a 5* hotel, but it's perfectly adequate. It's clean, the staff is always friendly and the price is great. I've stayed at ESA many times and will continue to do so.
Comment from Hotel Management
Aug 24, 2016 by Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. In response to your feedback, I am reinforcing our no smoking policy at our front entrance. Smoke odor is difficult to combat but enforcing the policy of not smoking near our entrance will eliminate the odor from coming into our lobby area. Thank you very much for bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.