Great staff during a tough week
Posted Jun 9, 2016
We had to book a family emergency trip during Derby week. The hotel was a bundle deal with our airfare. The check-in staff managed to place our family in two rooms across the hall from each other.
Upon arrival the lobby was in the midst of cleanup from a burst water pipe. Through the week, the repairs progressed steadily. At no time were we inconvienced, and we never noticed any odors or other undesirable effects of the water problem.
The morning breakfast offerings were a little varied each day. All members of our party found plenty of good choices to start our day. The breakfast staff were friendly, courteous, and constantly cleaning or refilling. This hotel was a good choice for our needs, convenient to the airport and Interstate. I would consider staying there again.