Ratings based on 176 Verified Reviews

4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from North Carolina

Under constructio

Posted May 28, 2017
Hotel under renovation. Non-inviting lobby area completed but not appealing. Carpet color pattern literally hurt the eyes in appearance. Room was newly renovated and clean. Matress was soft and box springs were worn which led to not sleeping well. Staff were all very nice and helpful
3 out of 5
by A verified traveler

Not all that

Posted Apr 8, 2017 on Hotels
This hotel was way overpriced for what was offered. The console in my king room had an empty space where a refrigerator should have been. There was no microwave in the room either. I tried to call the front desk, but the phone by the desk didn't work. The phone by the bed did work. I was told that the "basic" king and double rooms did not include a fridge or a microwave but they could try and find a fridge to bring me. This room was close to $200 per night... I was visiting a family member in a nursing home who was also going through dialysis. I brought food and drinks for myself, and gee, didn't have anywhere to store the items. The bed was comfortable, the shower great, nice bath/shower items, wi-fi ok. But I will never stay here again.
5 out of 5
by LATOSHA

This traveler left a rating score only Posted Mar 13, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Near work, shopping close

Posted Feb 9, 2017
Overall great stay. I travel to Frankfort for work and have stayed at several hotels over the past year. I would recommend this one.
5 out of 5
by Christopher

This traveler left a rating score only Posted Feb 1, 2017 on Hotels
5 out of 5
by A verified traveler

Convenient and clean

Posted Jan 13, 2017 on Hotels
It was very clean and comfortable. The rooms were very quiet.
5 out of 5
by Leanne

This traveler left a rating score only Posted Dec 22, 2016 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice place but...

Posted Nov 22, 2016
Light stand didn't work, coffee pot not in a place with an open plug, pipes under sink leaked and feet got soaked while trying to brush teeth and collect water for coffee pot and even though my check out was at 1130 staff tried to get into my room three times before 9. The room was nice, no smoker and clean. Bed was very comfortable and staff was super kind. Breakfast was lovely with a wonderful slew of options. It was over priced however.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 26, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 24, 2016 on Hotels