Ratings based on 280 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Posted Sep 27, 2015
The hotel was a poor choice on my part. It was not worth the cost
5 out of 5
for Everyone
by A verified traveler from KY

will return-

Posted Sep 15, 2015
Pros: staff, especially late-night check-in, very friendly and helpful.
Cons: slightly higher accessible toilet
Location: Lexington, KY near interstate, and close to shopping/restaurants.
*very friendly staff and clean, comfortable room. *gave 4/5 on conditions, since coffee maker did not work, and I had to look around for another one to exchange. everything else was comfortable, and the bed was outstanding. *Gave 4/5 on room comfort, since it was a handicap accessible room, had a large bathroom/shower with assist rails, no problem there....but...the toilet is low- not handicap height and difficult for someone in a wheel chair. There are higher, standard-handicap size toilets, easier on/off, that are made and would help in that room.
3 out of 5
by A verified traveler

Posted Aug 9, 2015
Pros: Location, cleanliness, friendly staff.
Cons: Better shower head/water pressure, replace A/C unit.
A/C unit in room was extremely noisy. Toilet ran. Shower water pressure minimal. Excellent bedding, pillows and towels. Desk chair not a good fit for the room or the desk -- too short and arms prevent it from easily sliding under desk when not in use.
3 out of 5
by A verified traveler from minneapolis

A few tweaks and it would be so much better!

Posted Jul 31, 2015
Pros: Nice large sized room, many outlets on the lamps so I didn't have to crawl around to plug things in, iron and ironing board, Keurig (if it had worked)
Cons: Fix Keurig, fix ice machine, carpet more of the room, affix the handheld shower thing more securely, patch the rusty spots on tub.
Location: location was fine for my needs
The room was spacious and clean enough. However, the pool was closed (according to the website, it was to have been reopened the weekend prior), the kuerig coffee maker in the room did not work, the ice machine on my floor did not produce any ice, and the hand held shower head thing fell off its holder in the middle of the night, scaring me to death. The acoustics were such that I could clearly hear my neighbor's early am phone call (I think it may have been due to tile flooring that extends several feet beyond the entry into the room). Lobby was clean, breakfast looked like it was fine (lots of coffee, people were ordering food -- not sure if it was free to do so).
5 out of 5
for Everyone
by A verified traveler from M

Nice clean room with friendly staff.

Posted Jul 15, 2015
I enjoyed my stay and will go back again to it when in town
5 out of 5
for Families
by Morris S


Posted Jul 3, 2015 on Hotels
Outstanding, hotel stall was great, all you need within 1/2 mile from hotel.
4 out of 5
for Everyone
by A verified traveler from NC

Third stay at this hotel

Posted Jul 2, 2015
The staff are so friendly, attentive, and helpful. This was our third time to stay at this hotel and when we are in the area again we will likely choose it again
2 out of 5
for Couples
by A verified traveler

Posted Jun 30, 2015 on Hotels
The beds were very uncomfortable. My neck and back are still hurting.
3 out of 5
for Getaway With Friends
by Valerie from Nancy

won't stay again.

Posted Jun 18, 2015 on Hotels
Was dissapointing that breakfast was not included. Especially since the rate was not cheap..
2 out of 5
by A verified traveler

carpet room door soaking wet - sponge - Wi-Fi out

Posted Jun 14, 2015
Pros: Waffles
Cons: Don't give a guest a room not suitable for habitat. I have complained by telephone as well.
Checked in late was placed in room 101 where the hall carpet was soaking wet like a sponge, stepped out in stocking feet and socks soaked up water - not fun. Room wired and Wi-Fi internet did not work. Bathroom door would not close. Water pressure almost non-existent.