All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It was excellent and convenient to where we needed to be the next morning. When i mentioned that we had to be at the hospital the next morning the nice girl at the desk gave us the hospital discount.
we arrived early and were able to check in! very nice hotel and nice staff.
Haleigh
Stayed 1 night in Feb 2024
8/10 Good
Caroline R
Business traveler
Feb 25, 2024
Liked: Staff & service, amenities
It was cleaner than I anticipated and the rooms were larger than expected. Some other guests were noisy after quiet hours started, but they quieted down eventually.
Hotel was very clean. My car was vandalized in the parking lot and they had no cameras located anywhere outside. Front desk was very helpful with the situation called police for me and gave me supplies to get home with. Overall clean hotel and great staff but would definitely recommend cameras or security for the area.
Alexandra
2/10 Terrible
Dale
Jan 6, 2024
Dale
Stayed 2 nights in Jan 2024
10/10 Excellent
Milton
Jan 5, 2024
It is very very close to downtown, for a very good price
Would like to thank the receptionist for helping with the sign up to the rewards program and the free upgrade to our room. And also because we had 2 reservations that she was able to keep us in the same room for our full stay.
Overall, good hotel and stay. My wife was not overly pleased with the comfort of our king sized bed but we have had worse. Could have been cleaner but also could have been much worse. 8/10
This hotel is in prime location for walking to events down town. I parked my truck on Friday and was able to walk to dinner, the football game on Saturday, and then breakfast at First Watch on Sunday. I will definitely stay here again next football season. There is also a good availability of Ubers in the area that stay out late.
Front desk clerk unkempt. No TV at all. Very boring experience. Found clump of fiber in bed with what appears to be a dead baby roach or bed bug imbedded in this clump of fibers. Bathroom floors grody, filthy with ground in dirt/hairs. I have photos of this. Won’t rest well for fear of bugs.
Sandra
Stayed 1 night in Oct 2023
4/10 Poor
Nicholas
Oct 22, 2023
Liked: Cleanliness
Disliked: Staff & service
No one to greet us at front desk, had to ring a bell. Then someone game out of backroom, hurried us to get our room , then back in their back room.
Breakfast was told it was at 6 am, didnt open until 645am. Had to leave when she was trying to get things out due to a meeting at 7am.
Property was clean, and room was well stocked with towels and toiletries. Was a convenient drive from Rupp Arena, and right down the street from Red Mile Gaming. The bed was comfy and the room was clean. The A/C worked well. Miraculously the hotel was quiet even though it was pretty much booked full the night we stayed. Fresh coffee in the morning in the lobby. Had everything we needed. No complaints whatsoever.
The staff was very rude, our room keys would only work one ti.e then we would have to go get them recoded. Thw hair dryer did not work and we had to go down a request another one, which also did mot work, finally they go us a new one and it worked.
Mitch
Stayed 2 nights in Aug 2023
10/10 Excellent
Kimberly
Traveled with family
Aug 20, 2023
Liked: Cleanliness, staff & service, amenities
A very convenient hotel to the University of Kentucky
Kimberly
Stayed 3 nights in Aug 2023
4/10 Poor
Joseph
Traveled with family
Aug 19, 2023
Disliked: Property conditions & facilities
The room was run down and there were a couple gnats flying around all night. They were repairing the roof so at one point we had construction workers hanging out in the bushes outside our room. We’ve stayed here before and don’t remember things being so run down. I did tell management.