Ratings based on 1,530 Verified Reviews

4.5 out of 5
86% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Jun 16, 2018
Safe quiet neighborhood. Close to shopping and restaurants. Room was spacious and comfortable. We used the room to visit the Ark Encounter 40 minutes away, and will be staying there again in the future.
2 out of 5
by A verified traveler from Lexington hotel

Nice hotel disappointing stay.

Posted Jun 16, 2018
Very nice staff and clean and roomy hotel room. The toilet in my room would run every 10-15 minutes for at least a minute or two. The darn thing kept me up half the night. The room needs to be checked as it would take but the cleaning lady to notice as it’s refilling and going off all the time. It’s most likely a faulty float and easily fixable but it should be taken care of ASAP as it an easy fix but frustrating and annoying to a guest. Short staffed up from. I heard the guys up from complaining how they need a 3rd person to staff as they are overwhelmed at times. I agree. Took 10 minutes to get a glass of wine at night and the coffee was empty over 15 min at 8:30 for breakfast. Standing around with 4 people just waiting for coffee shouldn’t happen. The pool was “under the weather today” as the receptionist pointed out but I could walk across the street to use the other Hilton hotel pool. Not sure why the pool was closed but a lot of people stay based on a pool and hot tub. Kind of unacceptable. The hotel is in a great location and very well kept and clean. Just very disappointed in all the issues with a Hyatt hotel of this caliber. I guess I’ll be using my Marriott rewards from here on out. Sadly.
5 out of 5
by A verified traveler from Barrington, IL

Posted Jun 15, 2018
Hotel was in a convenient location, was clean and comfy, had a good breakfast. What more do you want for under a hundred bucks?
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 15, 2018
Good location friendly staff good amenities stay here often whennin Lexington
5 out of 5
by A verified traveler from Chattanooga, TN

Posted Jun 15, 2018
Nice hotel in good location. Great breakfast and comfy beds.
4 out of 5
by A verified traveler

Posted Jun 14, 2018
Nice hotel. Easy access from highway. Above average breakfast. Clean
5 out of 5
by A verified traveler

Posted Jun 12, 2018
Beautiful room - comfortable bed. Quiet area, though convenient to lots of restaurants, etc.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 12, 2018
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 12, 2018
5 out of 5
by A verified traveler from Chicago

Posted Jun 10, 2018
Great location near lots to do! Hotel had a small bar and food area, breakfast was great. Beds super comfortable and rooms clean. Pool area could have been cleaner. We would stay again.