Ratings based on 1,241 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Holland, MI

Great

Posted Aug 29, 2016
Nothing to complain about. Great stay and service. Will defiantly stay at a Hyatt again
Comment from Hotel Management
Aug 29, 2016 by Brandon, Hotel Management
Thank you so much for taking the time to write on our Expedia.com page about your experience during your visit to Lexington! We are so glad you were able to enjoy yourself while visiting Lexington and specifically the Hamburg area. It's a great destination while visiting Lexington and provides a large variety of shopping and dining! We look forward to the opportunity to serve you again in the future and thank you again for your support of the Hyatt Place Lexington! Take care, Brandon Spellman General Manager
2 out of 5
by A verified traveler from ny

Disappointing stay

Posted Aug 24, 2016
Pros: location
Cons: floors, and put microwave in every room.
Location: was great location, shopping mall around
The location was good, the room wasn't clean, asked staff to move me to another room but all were the same, room's carpet were terribly terrible. Hotels staff said they will change all carpet in November. the entire hotel had only one microwave, no laundry services, it was just horrible for the amount of money we paid. I wouldn't recommend anybody with a family.
4 out of 5
by A verified traveler from Denver, CO

Nice hotel close to restaurants

Posted Aug 20, 2016
Pros: Proximity to restaurants, stores and highways.
Cons: New rugs
We've stayed at this hotel a couple of times because of its proximity to stores and restaurants. We were looking for an easy drive to UK, as well as a hotel that would allow us to buy supplies for our son, who is a student. The hotel room was very large suite. The only complaint I have is that it can certainly use a face lift. The carpets are stained and worn, and the showers need some re-grouting. We enjoyed having a glass of wine one evening in the small bar downstairs. A fairly priced and convenient hotel.
Comment from Hotel Management
Aug 22, 2016 by Brandon Spellman, Hotel Management
Thank you so much for taking the time to write on our Expedia page about your experience during your visit to Lexington! We are so glad you were able to enjoy yourself while visiting Lexington and specifically the Hamburg area. It's a great destination while visiting Lexington and provides a large variety of shopping and dining! We are also excited to announce that we will be completing a renovation of the entire property beginning in November to address some of these concerns. We look forward to the opportunity to serve you again in the future and thank you again for your support of the Hyatt Place Lexington! Kind Regards, Brandon Spellman General Manager
3 out of 5
by A verified traveler

Expected more for a Hyatt

Posted Aug 18, 2016
The hotel was nice but the carpet was so dirty all throughout the hotel. Hallways, in room. The bathroom was clean and the bed was nice. Just needs a good carpet cleaning throughout the hotel.
Comment from Hotel Management
Aug 22, 2016 by Brandon Spellman, Hotel Management
Thank you so much for taking the time to write on our Expedia page about your experience during your visit to Lexington! We are so glad you were able to enjoy yourself while visiting Lexington and specifically the Hamburg area. It's a great destination while visiting Lexington and provides a large variety of shopping and dining! We are also excited to announce that we will be completing a renovation of the entire property beginning in November to address some of these concerns. We look forward to the opportunity to serve you again in the future and thank you again for your support of the Hyatt Place Lexington! Kind Regards, Brandon Spellman General Manager
5 out of 5
by A verified traveler

Posted Aug 11, 2016
Great hotel. Great location. Friendly. Good food!
Comment from Hotel Management
Aug 16, 2016 by Brandon Spellman, Hotel Management
Thank you so much for taking the time to write on our Expedia.com page about your experience during your visit to Lexington! We are so glad you were able to enjoy yourself while visiting Lexington and specifically the Hamburg area. It's a great destination while visiting Lexington and provides a large variety of shopping and dining! We look forward to the opportunity to serve you again in the future and thank you again for your support of the Hyatt Place Lexington! Kind Regards, Brandon Spellman General Manager
4 out of 5
by A verified traveler from il

Posted Jul 25, 2016
It was a great hotel even by the interstate you couldn't hear anything. the rooms were big and very nice. staff was very friendly and on top of things. I would stay there again.
Comment from Hotel Management
Jul 27, 2016 by Brandon Spellman, Hotel Management
Thank you so much for taking the time to write on our Expedia.com page about your experience during your visit to Lexington! We are so glad you were able to enjoy yourself while visiting Lexington and specifically the Hamburg area. It's a great destination while visiting Lexington and provides a large variety of shopping and dining! We look forward to the opportunity to serve you again in the future and thank you again for your support of the Hyatt Place Lexington!
4 out of 5
by A verified traveler from Bedford Indiana

Spacious

Posted Jul 24, 2016
Pros: Spacious and clean
Cons: Accessible rooms are furthest from the elevator.
Location: Lots of shopping and restaurants nearby.
It was a very nice place to stay but the accessible rooms are too far from the elevator!
Comment from Hotel Management
Jul 27, 2016 by Brandon Spellman, Hotel Management
Thank you so much for taking the time to write on our Expedia.com page about your experience during your visit to Lexington! We are so glad you were able to enjoy yourself while visiting Lexington and specifically the Hamburg area. It's a great destination while visiting Lexington and provides a large variety of shopping and dining! We look forward to the opportunity to serve you again in the future and thank you again for your support of the Hyatt Place Lexington!
4 out of 5
by A verified traveler from lexington ky

Rug had s lot of stains in room 319. Hair on bath

Posted Jun 26, 2016
Bed very comfy, breakfast very good, change the carpet and all will be well
Comment from Hotel Management
Jun 30, 2016 by Brandon Spellman, Hotel Management
Thank you so much for taking the time to write on our Expedia.com page about your experience during your visit to Lexington! We are so glad you were able to enjoy yourself while visiting Lexington and specifically the Hamburg area. It's a great destination while visiting Lexington and provides a large variety of shopping and dining! We appreciate the feedback regarding your room and we will be completing a renovation at the end of the year to address issues such as the carpet. We look forward to the opportunity to serve you again in the future and thank you again for your support of the Hyatt Place Lexington!
5 out of 5
by Terry from Bowling Green

Good stay...just take a towel

Posted May 31, 2016 on Hotels
Nice place. Good breakfast and nice that it is included. Only issue was with the pool. In the morning at 9:30am there should be clean and dry towels. It was obviously no one had been in there since the night before to clean up or get towels. Went to the front desk and was told they would send some down. 45 minutes later still no towels...but they did come and get the dirty ones.
Comment from Hotel Management
Jun 16, 2016 by Brandon Spellman, Hotel Management
Thank you so much for taking the time to write on our Hotels.com page about your experience during your visit to Lexington! We are so glad you were able to enjoy yourself while visiting Lexington and specifically the Hamburg area. It's a great destination while visiting Lexington and provides a large variety of shopping and dining! We look forward to the opportunity to serve you again in the future and thank you again for your support of the Hyatt Place Lexington! Kind Regards,
5 out of 5
by Shelly

Posted May 31, 2016 on Hotels
Comment from Hotel Management
Jun 16, 2016 by Brandon Spellman, Hotel Management
Thank you so much for taking the time to write on our Trip Advisor page about your experience during your visit to Lexington! We are so glad you were able to enjoy yourself while visiting Lexington and specifically the Hamburg area. It's a great destination while visiting Lexington and provides a large variety of shopping and dining! We look forward to the opportunity to serve you again in the future and thank you again for your support of the Hyatt Place Lexington! Kind Regards, Brandon Spellman General Manager