Ratings based on 1,352 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Families
by A verified traveler

Airport

Posted Mar 26, 2017
Good location to the interstate if you are looking to visit the Creation Museum.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Mar 12, 2017
Had a great experience. Internet seemed to be a little slow. Very clean and nice staff.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Mar 6, 2017
Pros: Well located.
Cons: Better menu
Location: Very close to interstate 64 and nice resturants and shopping
Well located and easy to reach downtown or the many horse farms.
Comment from Hotel Management
Mar 8, 2017 by Brandon Spellman, Hotel Management
Thank you so much for taking the time to write on our Expedia.com page about your experience during your visit to Lexington! We are so glad you were able to enjoy yourself in our newly renovated hotel while visiting Lexington. Also, we will be updating our breakfast offerings starting in April to continually enhance our F&B offerings. We look forward to the opportunity to serve you again in the future and thank you again for your support of the Hyatt Place Lexington! Kind Regards, Brandon Spellman General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 24, 2017
Great stay. Room was clean and spacious. Staff very helpful and friendly.
Comment from Hotel Management
Mar 8, 2017 by Brandon Spellman, Hotel Management
Thank you so much for taking the time to write on our Expedia.com page about your experience during your visit to Lexington! We are so glad you were able to enjoy yourself in our newly renovated hotel while visiting Lexington and specifically the Hamburg area. It's a great destination while visiting Lexington and provides a large variety of shopping and dining! We look forward to the opportunity to serve you again in the future and thank you again for your support of the Hyatt Place Lexington! Kind Regards, Brandon Spellman General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

convenient, great food, CLEAN!

Posted Feb 7, 2017
Location: right next to rupp arena, close to ky horse park, lots of places to eat, hotel was quiet.
very helpful staff, easy check in check out, hotel was really clean and comfortable. just really enjoyed my short stay there. lexington is a neat little town and hotel is right in the center of action.
Comment from Hotel Management
Feb 28, 2017 by Brandon, Hotel Management
Thank you so much for taking the time to write on our Expedia.com page about your experience during your visit to Lexington! We are so glad you were able to enjoy yourself while visiting Lexington and specifically the Hamburg area. It's a great destination while visiting Lexington and provides a large variety of shopping and dining! We look forward to the opportunity to serve you again in the future and thank you again for your support of the Hyatt Place Lexington! Kind Regards, Brandon Spellman General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Worst Beds, Horrible Sleep!

Posted Jan 31, 2017
The hotel was clean, and updated and the hotel staff were okay. Not the most friendly but they weren't rude either. Our biggest complaint was the mattress. My husband and I BOTH awoke up feeling like a bus had hit us. Neither of us have back issues and we are in our mid 30's but we both woke up miserable.
Comment from Hotel Management
Feb 28, 2017 by Brandon, Hotel Management
Thank you very much for taking the time to share your experience on Expedia.com. Your comments will be brought to the attention of our Management Team and your concerns have been addressed recently with the completion of our renovation with all new mattresses. We strive to create excellent experiences and hope you will come back in the future to see the improvements we have made. Kind Regards, Brandon Spellman General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati, OH

Posted Jan 23, 2017
Toilet struggled to work... shower pressure was awful. Facility was under construction... maybe that had something to do with it.
Comment from Hotel Management
Jan 24, 2017 by Brandon Spellman, Hotel Management
Thank you very much for taking the time to share your experience on Expedia.com. Your comments will be brought to the attention of our Management Team and your concerns will be addressed accordingly. We are currently completing a renovation and looking forward to the completion of the renovation in the next coming months. We strive to create excellent experiences and hope you will come back in the future to see the improvements we have made. Kind Regards, Brandon Spellman General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Oakville, Ontario

Very comfortable

Posted Jan 13, 2017
Pros: Attention to detail. Rooms were well appointed. Staff went over and beyond expectations.
Cons: Just keep up the good work!
Location: Close to the I-75. A great stopping place between Florida and Toronto.
Beds were very comfortable with new mattresses. Room was lovely and very clean. Hotel staff were just awesome...very friendly and compassionate for our travel weary foursome.
Comment from Hotel Management
Jan 24, 2017 by Brandon Spellman, Hotel Management
Thank you so much for taking the time to write on our Expedia.com page about your experience during your visit to Lexington! We are so glad you were able to enjoy yourself while visiting Lexington and specifically the Hamburg area. It's a great destination while visiting Lexington and provides a large variety of shopping and dining! We look forward to the opportunity to serve you again in the future and thank you again for your support of the Hyatt Place Lexington! Kind Regards, Brandon Spellman General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2017
Excellent. Roomy and comfortable. Close to restaurants. Great breakfast.
Comment from Hotel Management
Jan 10, 2017 by Brandon Spellman, Hotel Management
Thank you so much for taking the time to write on our Expedia.com page about your experience during your visit to Lexington! We are so glad you were able to enjoy yourself while visiting Lexington and specifically the Hamburg area. It's a great destination while visiting Lexington and provides a large variety of shopping and dining! We look forward to the opportunity to serve you again in the future and thank you again for your support of the Hyatt Place Lexington! Kind Regards, Brandon Spellman General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Dirty carpet. Room not fresh. A++ staff, breakfast

Posted Dec 26, 2016
Room tired, dirty carpet. Made up for with excellent staff, nice breakfast.
Comment from Hotel Management
Dec 27, 2016 by Brandon Spellman, Hotel Management
Thank you very much for taking the time to share your experience on Expedia.com. We appreciate the positive feedback regarding our staff and apologize for the conditions of your guest room as we are currently completing a renovation to address these concerns. We strive to create excellent experiences and hope you will come back in the future to see the improvements we have made. Kind Regards, Brandon Spellman General Manager