Ratings based on 764 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
84% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Indiana

Great proximity to Rupp and Convention center.

Posted Mar 14, 2016
Great location for Lexington. Made reservations more than a month in advance. Requested double beds for me my wife and our daughter. Instead got a single king. That sucked. Valet parking was cheap and convenient. No views to speak of from our 12th floor window. Such is Lexington. Enjoyed the quick walk to the connected convention center. Very nice.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 13, 2016 on Hotels
2 out of 5
by A verified traveler from Chicago, IL

Great Location Connected to Rupp Arena

Posted Mar 10, 2016
Pros: Location was perfect
Cons: Better response to our complaints on the room.
Location: You are within walking distance to all kinds of restaurants and shops.
My daughter and I take in 1 Wildcat Basketball game a year at Rupp Arena. This year we splurged and stayed at the Hyatt simply because we were right in the center of Big Blue Nation. When we arrived on Friday evening, our television did not work. In the morning our shower flow was extremely low. Although the location was perfect, our hotel stay was not up to our expectations of a Hyatt Regency. When these issues were reported to the staff, we did not feel that they responded in an appropriate manner.
5 out of 5
by A verified traveler from West Virginia

Fabulous!

Posted Mar 8, 2016
Pros: Location
Cons: Need a microwave in the room.
Location: Location to downtown Lexington and especially Rupp Arena and Lexington Center.
Top Notch. So convenient to what we were here for. UK basketball!!!!
5 out of 5
by A verified traveler

Close to Rupp arena.

Posted Mar 8, 2016
Pros: Everything
Location: Lots of shopping, restaurants and Bars. Live music
Our room was very clean and quiet. We were very close to Rupp Arena.
4 out of 5
by Jesse from Berea, KY

Great place for a weekend getaway

Posted Mar 8, 2016 on Hotels
Clean and comfortable. Walking distance to everything downtown.
5 out of 5
by Lorraine from St Louis

Posted Mar 4, 2016 on Hotels
Service was excellent. They gave us a late check-out, lent us umbrellas, and provided a crib.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 29, 2016 on Hotels
4 out of 5
by A verified traveler

Almost perfect

Posted Feb 29, 2016 on Hotels
Great hotel, recently refurbished. Very close to nice restaurants/bars. Famous destillery is also close. Negative was just one point, the shower head has leakage and the bar in the shower is loose. Nothing serious.
5 out of 5
by A verified traveler

It was our first trip to Rupp Areana

Posted Feb 29, 2016
We chose this Hotel because it was our first time to Rupp , once we parked we didn't have to leave the hotel