Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace
Check availability

Reviews of Microtel Inn by Wyndham Georgetown

2 out of 5
Microtel Inn by Wyndham Georgetown
111 Darby Dr, Georgetown, KY

Reviews

7.4

Good

Rating 10 - Excellent. 277 out of 1005 reviews" "
Rating 8 - Good. 323 out of 1005 reviews" "
Rating 6 - Okay. 216 out of 1005 reviews" "
Rating 4 - Poor. 122 out of 1005 reviews" "
Rating 2 - Terrible. 67 out of 1005 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable place to stay. Well worth the cost.
Stayed 1 night in Apr 2024

8/10 Good

Slavka, St Catharines

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
East access and nice property
Stayed 1 night in Apr 2024
Response from Matthew F. on Apr 17, 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 Excellent

Darlene

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall satisfaction
Stayed 1 night in Apr 2024
Response from Matthew F. on Apr 16, 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

Doug

Traveled with group, Traveled with family
Clean polite and helpful
Stayed 2 nights in Apr 2024
Response from Matthew F. on Apr 15, 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 Good

Dustin

Traveled with partner
Liked: Staff & service, property conditions & facilities
Good place to stay and cheap i just dont kmow about having animals withbyoh.
Stayed 1 night in Apr 2024
Response from Matthew F. on Apr 9, 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel

6/10 Okay

Harold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not much of a breakfast. very friendly staff..clean room
Stayed 1 night in Apr 2024
Response from Matthew F. on Apr 9, 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 Excellent

yuliya

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property, but breakfast should be better.
Stayed 1 night in Apr 2024
Response from Matthew F. on Apr 9, 2024
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

8/10 Good

Theresa

Liked: Cleanliness, staff & service
Very friendly, helpful staff. Room was clean and attractive. Lobby and hallways not so much.
Stayed 1 night in Mar 2024
Response from Matthew F. on Apr 4, 2024
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 Excellent

Gwyneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Matthew F. on Apr 3, 2024
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

8/10 Good

Rosemary

Stayed 1 night in Mar 2024

2/10 Terrible

Joseph

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty sheets stains on the sheets hair in the bed a couple dirty towels and ant’s everywhere! Tons of them we have several pictures! Will never stay here again!
Stayed 1 night in Mar 2024
Response from Matthew F. on Mar 31, 2024
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Georgetown. I am sorry that your experience did not meet your expectations.We appreciate the time you took to share your concerns.

10/10 Excellent

Ty

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quite place
Stayed 2 nights in Mar 2024
Response from Matthew F. on Mar 10, 2024
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

4/10 Poor

Linda

Stayed 2 nights in Feb 2024
Response from Matthew F. on Mar 26, 2024
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Georgetown Kentucky. I am sorry that your experience did not meet your expectations.We appreciate the time you took to share your concerns.

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully clean room. Comfortable bed. Nice and quiet.
Stayed 1 night in Mar 2024
Response from Matthew F. on Mar 4, 2024
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Jan 2024
Response from Matthew F. on Feb 19, 2024
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 Excellent

Rachel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very surprised at the quality of our room. The staff were so nice. And the breakfast is wonderful. Coffee in 3 diff strengths um yes please. And the price was by far the best anywhere. Small rooms hence the name micro. But hey It's worth it.
Stayed 1 night in Jan 2024
Response from Matthew F. on Jan 25, 2024
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

2/10 Terrible

Ethel, Lexington

Disliked: Cleanliness, staff & service, property conditions & facilities
AVOID at all cost!
Stayed 2 nights in Jan 2024
Response from Himanshu Patel on Jan 18, 2024
We appreciate you taking the time to provide us with feedback of your stay. I am very sorry to hear that your stay did not meet expectations. My staff told me about this one and I reviewed the audio and video and I am Sorry that hotel policy's don't align with your needs. We appreciate the time you took to share your concerns.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Shower not working
The check in process was quick and the front desk clerk was nice. The outside of the building had lots trash in the parking lot and all the parking was blocked off with bricks. The room was very small. The online pictures are deceiving. The shower did not work at all, so we were forced to sink bathe. They did provide shampoo, conditioner and body wash on the wall but it was empty. The only positive I could see is that it was close to our destination and the interstate.
Stayed 1 night in Dec 2023
Response from Matthew F. on Jan 9, 2024
We appreciate you taking the time to provide us with feedback of your stay. We are having the building painted and had to close some parking spots so the painters could get the lift where its needed to paint. Iam very sorry to hear that your stay did not meet expectations.

6/10 Okay

mcconnell

Disliked: Room comfort
Overnighter
Ok for an overnight stay, room was small and breakfast was very light with regards to variety of food.
Stayed 1 night in Dec 2023
Response from Matthew F. on Jan 9, 2024
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 Excellent

Amy

Traveled with family
Liked: Property conditions & facilities
Clean, modern facilities with the lowest price around
Stayed 3 nights in Dec 2023
Response from Matthew F. on Jan 7, 2024
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Matthew F. on Feb 11, 2024
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

2/10 Terrible

Suzie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked into a room around 6:00 PM by 10:00 PM we started getting bit by bedbugs. Talked to the receptionist who moved us to a room down the hall. She did not look surprised when we told her about the bedbugs. This has turned us against staying here again. We gathered our things and left for another hotel. We asked if we could be refunded and she said "No"
Stayed 1 night in Dec 2023
Response from Matthew F. on Dec 31, 2023
We appreciate you taking the time to provide us feedback of your stay. I am very sorry to hear that your stay did not meet expectations. We have had the room inspected and found no signs of pests in the room.

10/10 Excellent

Joseph

Stayed 1 night in Dec 2023
Response from Matthew F. on Dec 31, 2023
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

6/10 Okay

Judith

Get location
Stayed 1 night in Dec 2023
Response from Matthew F. on Dec 31, 2023
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 Excellent

Joey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay especially for the price
We have stayed at alot of hotels and by far this one was the most comfortable. The room was a little small then what we are used to but the beds were great and the have the best pillows. My daughter loved the window nook with the cushion in it to where she could lay. Location is right in the middle of some good restaurants, walmart, and the interstate. Will stay here again.
Stayed 1 night in Dec 2023
Response from Matthew F. on Dec 18, 2023
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Matthew F. on Dec 18, 2023
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Very basic hotel. Just looking for a quick and cheap place to stay. The woman at the desk was very friendly. The room was clean. Nothing fancy but clean. Coffee available 24 hours a day plus a free breakfast. Would stay again for an overnight.
Stayed 1 night in Dec 2023
Response from Matthew F. on Dec 5, 2023
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

8/10 Good

Dianne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2023
Response from Matthew F. on Nov 28, 2023
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

2/10 Terrible

Slavka, St Catharines

Disliked: Cleanliness, staff & service, property conditions & facilities
Elevator was broken and they couldn't provide us seniors a room on the first or second floor but only on the third. No greetings coming or going and no apology for the inconvenience. Use to be much better in the past and friendly.
Stayed 1 night in Nov 2023
Response from Matthew F. on Nov 19, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Georgetown. I am sorry that your experience did not meet your expectations.We appreciate the time you took to share your concerns.

2/10 Terrible

David, Maryville

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst stay I can ever remember!! Room, which teamed of mildew smell, was right next to stairwell with paper thin wall. Elevator was broken, no information about when it would be fixed. No way to drown out heavy stair climbers all day and night! Key wouldn’t work very first time tried to use it. After checking, mechanism was broken and needed replacing (day1). Needed to have desk clerk let us in every time. Replaced mechanism 2nd day. Still didn’t work. Was weekend so out of luck! Key NEVER WORKED the entire stay!! No other room available first 2 nights. Roughed it out 3rd night and ran out of there in the morning, never to return!
Stayed 3 nights in Nov 2023
Response from Matthew F. on Nov 19, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Georgetown. I am sorry that your experience did not meet your expectations.We appreciate the time you took to share your concerns.

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Matthew F. on Nov 13, 2023
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

8/10 Good

Dorytza

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Matthew F. on Nov 13, 2023
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

2/10 Terrible

PAOLO

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really dirty, broken elevator and the room smells like smoke. A lot of stains on the carpet in the room, washroom looks like was not cleaned. Unpleasant experience for my family. Will never book on this hotel forever.
Stayed 1 night in Nov 2023
Response from Matthew F. on Nov 13, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Georgetown. I am sorry that your experience did not meet your expectations.We appreciate the time you took to share your concerns.

6/10 Okay

Candice

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Will Not Stay Again
The elevator was down and we had a third floor room. This was just so inconvenient and not acceptable. It's one thing if you have no luggage but it's another if you do and you're trying to deal with a healing foot. It would've been nice to know in advance so we could've changed hotels. When we finally got to our room we found that the ice machine was broken and appeared to have been for quite some time. So we had to go down to the first floor to get ice and then back up again. During our stay I became I'll with a stomach virus. I called down to inform the front desk we would be going out for the day and wanted to know if housekeeping would mind to come by at some point and change the sheets and replace the towels. Some hotels do not do a daily cleaning if you are staying multiple nights so I just wanted to be sure. I was met with the front desk staff stating, "She's working as hard as she can. You have to realize that she has 18 rooms to clean. She's probably down the hall now." I said, "Sir, I was only asking for you to pass along that we are going out and would like ONLY these two things done so as to save your staff some time. We do not need the entire room cleaned. I was not sure if anyone would be coming at all." I do not understand why everyone has to be so ugly and defensive all the time. One thing for sure is we will never stay here again. The front desk staff left a lot to be desired and the back door that we went in had been busted and did not even require key entry
Stayed 2 nights in Nov 2023
Response from Matthew F. on Nov 13, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Georgetown. I am sorry that your experience did not meet your expectations.We appreciate the time you took to share your concerns.

4/10 Poor

Heather

Disliked: Cleanliness, property conditions & facilities
This place smelled and was dirty. The beds were okay. Elevator didn't work.
Stayed 1 night in Nov 2023
Response from Matthew F. on Nov 13, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Georgetown. I am sorry that your experience did not meet your expectations.We appreciate the time you took to share your concerns.

4/10 Poor

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From bad to worse
First off, somehow I was listed as having 2 rooms under my name. One with my charge card which I made for one night and a second room for 2 nights with another charge card, not mine. It took time and phone calls to sort it all out and get the second room canceled. Then, after I was in my room, a man entered my room and we realized that we were both assigned the same room. He got that fixed. Then, at 12:45 a.m. the fire alarm went off and we all had to evacuate the hotel in our pajamas and stand in the parking lot until the firemen were finished…not a restful night of sleep as I needed to be up and out early. After all this, I will not be choosing a Microtel again.
Stayed 1 night in Oct 2023
Response from Matthew F. on Nov 12, 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Georgetown. I am sorry that your experience did not meet your expectations.We appreciate the time you took to share your concerns.

4/10 Poor

Joshua

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Matthew F. on Oct 31, 2023
We appreciate you taking the time to provide us with such candid feedback of your stay. Iam very sorry to hear that your stay did not meet expectations

6/10 Okay

Rhonda

Disliked: Cleanliness
I know why they call it micro
The room was much smaller than expected. The tub didn’t look clean and the shampoo bottle was in the tub. Along with the stopper. Not to mention being the alarms going off at 1 am, for what they called a false alarm.
Stayed 1 night in Oct 2023
Response from Matthew F. on Oct 31, 2023
We appreciate you taking the time to provide us with such candid feedback of your stay. Iam very sorry to hear that your stay did not meet expectations. We are designed to be small its in our name "Micro"tel sorry for the confusion. and we are terribly sorry that the monitoring equipment failed and inconvenced yalls.

2/10 Terrible

Paula

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bedding and bathroom dirty, room had an odor, did not stay, checked out and found cleaner, nicer room.
Stayed 2 nights in Oct 2023
Response from Matthew F. on Oct 29, 2023
We appreciate you taking the time to provide us with such candid feedback of your stay. Iam very sorry to hear that your stay did not meet expectations

10/10 Excellent

Larry

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Matthew F. on Oct 29, 2023
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

8/10 Good

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Matthew F. on Oct 23, 2023
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice for the price
Stayed 1 night in Oct 2023
Response from Matthew F. on Oct 22, 2023
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

6/10 Okay

Sarah

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are much smaller than how they look in the pictures. The room smelled of cigarettes/old damp even though everything was non smoking. Just very much outdated and needing some uplift. Had to go multiple different times to the desk to get keys redone because they would randomly stop working... that being said, we always felts safe and the staff was kind.
Stayed 3 nights in Oct 2023
Response from Matthew F. on Oct 17, 2023
Thank you for your review and for choosing our hotel.Sorry about the smell, we recently had someone break the rules and are now banned from renting at out property. Sorry about the keys also,Cell phones and magnets are known to deactivate them. I'm looking forward to having you again as a guest in our hotel

8/10 Good

Timothy

Liked: Room comfort
Thea stay was pretty good but the shower has a big rip in it , not a very good breakfast but over all a decent stay
Stayed 3 nights in Oct 2023
Response from Matthew F. on Oct 18, 2023
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

6/10 Okay

Erin

Traveled with family
Decent hotel
Stayed 1 night in Oct 2023
Response from Matthew F. on Oct 17, 2023
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 Excellent

Maryann

Traveled with family
It was very convenient and made my trip more enjoyable
Stayed 2 nights in Oct 2023
Response from Matthew F. on Oct 16, 2023
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Bed was comfortable; room was super small. Breakfast was fine. Not fancy. Great for one person. Only bad part was it was a non smoking place but the second floor hallway was smokey.
Stayed 1 night in Oct 2023
Response from Matthew F. on Oct 12, 2023
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sorry about the guest that broke the rules... they were charged and banned from the property

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Matthew F. on Oct 12, 2023
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

Billy

Stayed 4 nights in Oct 2023
Response from Matthew F. on Oct 31, 2023
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so relaxing and I loved every minute of it
Stayed 2 nights in Oct 2023
Response from Matthew F. on Oct 4, 2023
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel