Ratings based on 1,766 Verified Reviews

3.7 out of 5
78% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Illinois

Eh

Posted Aug 24, 2017
Not a good place to stay . . . . overpriced for the overall condition of the building/rooms
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
Nice friendly staff, comfortable rooms. Not fancy, but a great value
3 out of 5
by A verified traveler

Convenient, clean, and cheap.

Posted Aug 17, 2017
If you just need an inexpensive and clean place to sleep, this is a good choice. It's not a room you would want to spend a lot of time in. Bad lighting, outside noise, and very limited TV.
3 out of 5
Recommended
for Families
by A verified traveler

Posted Aug 8, 2017
Hotel had good location and it was clean! The room was basic but adequate!
Comment from Hotel Management
Aug 14, 2017 by manager, Hotel Management
Thank you very much for your feedback. We are happy to hear you had a pleasant stay. Please come stay with us again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2017
It was a nice quiet hotel. Nothing fancy but the staff was friendly and the breakfast was good
Comment from Hotel Management
Aug 14, 2017 by manager, Hotel Management
We appreciate your feedback. Thank you so much for the rating and we hope you come back and stay with us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

It was close to U.K. & Lexington center.

Posted Jul 19, 2017
It was pleasant easy access to where I needed to be.
Comment from Hotel Management
Jul 22, 2017 by Teresa , Hotel Management
We are glad to hear you had a pleasant stay. We appreciate you staying with us, please come stay with us again!
4 out of 5
Recommended
for Everyone
by A verified traveler

parking

Posted Jul 17, 2017
got there 1am one night and there was no parking in lot, was able to find parking not to far away
Comment from Hotel Management
Jul 22, 2017 by Teresa , Hotel Management
Thank you very much for the feedback. I do apologize about the difficult parking situation you had. We had a large event in Lexington during that time. We hope to see you again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from Bluff City,TN

It got us through the night.

Posted Jul 15, 2017
Pros: Staff was nice and accommodating.
Cons: Pillows,showerhead,breakfast,room and hall smell could all use some improvement.
Location: Was close to nearby attractions
Good overnight stay,no drama,no bells and whistles
Comment from Hotel Management
Jul 22, 2017 by Teresa , Hotel Management
Dennis we appreciate your feedback. I do apologize about the inconveniences you had during your stay. Those problems will be addressed immediately. We hope you will come stay with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 11, 2017
Nice hotel friendly staffs, little small room but everything's great.
Comment from Hotel Management
Jul 24, 2017 by Teresa , Hotel Management
Thank you so much for choosing Microtel. We appreciate your kind feedback. Please come stay with us again.
1 out of 5
by A verified traveler from nyc

Posted Jul 8, 2017
Dirty hotel rude staff . This hotel needs to be shut down . Old carpet
Comment from Hotel Management
Jul 10, 2017 by Teresa, Hotel Management
Thank you for taking the time to review our hotel I am very sorry that your stay was not as pleasant as it should have been. I was unable to find your stay with the information given to inspect the room that you were in I am sorry I would like to hear from you to be sure the issue is taken care of. Our room carpets are about a year and a half old, our hall carpet is a little older and scheduled to be replaced soon. I do hope that you will give our hotel a second chance we strive for excellent customer service I appreciate you letting me know we did not meet that goal with your stay and I will address the issue immediately. Thank you again for choosing Microtel.