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Reviews of Motel 6 Lexington, VA

2 out of 5
Motel 6 Lexington, VA
65 Econo Ln, Lexington, VA

Reviews

7.6

Good

Rating 10 - Excellent. 225 out of 837 reviews" "
Rating 8 - Good. 320 out of 837 reviews" "
Rating 6 - Okay. 166 out of 837 reviews" "
Rating 4 - Poor. 76 out of 837 reviews" "
Rating 2 - Terrible. 50 out of 837 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE had a quick overnight stay. The place was exceptionally clean. The traffic noise was a bit of a disturbance but I overcame it and got a good nights rest.
Stayed 1 night in Apr 2024

6/10 Okay

Anne

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very clean. Was booked solid and had a smoking room with two double beds. The beds were not memory foam as listed, but very old spring beds even though room was updated. No hot water in the morning due to amount of guests. Coffee was decent but the cups were tiny and the lids did not fit. I would say amenities were the bare minimum. Would stay here in a pinch as it was clean.
Stayed 2 nights in Feb 2024

2/10 Terrible

Jonathan

Traveled with family
Disliked: Cleanliness, amenities
Fix the doors so they close smoothly and when you sit on the toilet you have no roomz
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 20, 2024
Hi Jonathan,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Dana

Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It worked for a few hours rest
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 23, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

William

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Dec 20, 2023
Hi Kristen,Thank you for the excellent review! Maz K.#Team6

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Freshened up Motel six
It was an OK stay, it’s a place to lay your head no amenities or luxury. It’s your very basic and out hotel seem like it be perfect for people in the contraction business or something like that.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 7, 2023
Hi Traveler,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Clean and convient place to stop overnight. Staff was friendly. Easy parking
Stayed 1 night in Nov 2023
Response from Nancy Y. on Nov 28, 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Coral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
I was pleasantly surprised at how nice this hotel was. It's a motel 6, so I didn't expect much. It was nicely remodeled and cozy! The only issue (but not really an issue) was the tile on the bathroom floor was cracking and crumbling. It was fine, just step carefully lol. Hotels are facing the outside on the bottom and a top row.
Stayed 1 night in Nov 2023
Response from Nancy Y. on Nov 28, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Dolores

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected.
I was impressed with the cleanliness and excellent condition of the room.
Stayed 1 night in Nov 2023
Response from Nancy Y. on Nov 28, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Angela, Saint Albans

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Nov 20, 2023
Hi Angela,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Hannah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and convenient go the horse center - would stay there again!
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Nov 20, 2023
Hi HannahWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised
The hotel was a very good value for the price. I really appreciated the housekeeping service. Many hotels charging twice the room rate no longer provide daily housekeeping service. The microwave and fridge are also a big plus. I would stay here again when I’m Lexington.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Nov 13, 2023
Hi Traveler,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

8/10 Good

Vincenzo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean motel with rooms that are well maintained right of the highway close to VMI.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Nov 13, 2023
Hi Vincenzo, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Close to downtown. Very dog friendly.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi Andrea,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for VMI family weekend. Perfect for what we needed. Definitely an older motel, but great location. Clean and comfortable.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi ErinThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

6/10 Okay

David

Traveled with family
Disliked: Amenities
Basic property. Room clean and decent. Shower pressure great. Looks a bit run down on outside, parking lot rough, no frills.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi David,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Motel 6 is just the basics. If you need a clean place to sleep without the amenities of pricier places, it's a good choice.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi NancyThanks for your review, we really appreciate the support. Lilith#Team6

8/10 Good

Julio

Traveled with family
Liked: Cleanliness, staff & service
Best Motel 6 I have ever seen.
Probably the nicest Motel 6 I have ever seen. The floor in the bathroom was rotting and the pillows on the bed were not the best. Those are my only complaints.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi Julio,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

6/10 Okay

Ann

Traveled with family
Disliked: Cleanliness
The floors were so dirty our feet were Black from walking around. Also the floors were very slippery .
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi Ann, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Robert

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service
They need new mattress for sure to turn it around, multiple springs poking from the old worn mattress. Great water pressure in the shower.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 25, 2023
Hi Robert, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything but still quiet.
Stayed 1 night in Sep 2023
Response from Nancy Y. on Oct 17, 2023
Thank you for positively rating your stay!!Nancy Y.#Team6

2/10 Terrible

jason

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just awful. No hot water for three nights. A total dump. Owner told me I shouldn't expect hot water since they were busy.
Stayed 3 nights in Oct 2023
Response from Nancy Y. on Oct 17, 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

4/10 Poor

Diane

Traveled with partner, Traveled with pets
Disliked: Cleanliness, amenities
It should have been cleaner. The floor was dirty
Stayed 2 nights in Oct 2023
Response from Nancy Y. on Oct 17, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Lawrence

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Oct 9, 2023
Hi Lawrence,Thank you for the perfect rating!!Lilith#Team6

2/10 Terrible

Dean

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Everything seemed fine when we first entered the room. The experience went downhill from there. I had to capture and dispose of seven stink bugs only to realize there was NO hot water to wash my hands. I tried the shower and it was no better. I waited to see if things had improved the next morning. NO hot water and no one to be found at the front desk. A busy signal when i tried to call the front desk. I decided to use my cellphone to call the outside number as if making a new reservation. No one answered this line either. Unbelievable.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 29, 2023
Hi Dean,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 Good

Holmes Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nicely-appointed for a Motel 6.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 29, 2023
Hi Traveler, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Excellent

David

Stayed 1 night in Sep 2023

8/10 Good

Albert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place.
Was pleasantly surprised by this Motel 6. Room was clean and had everything we needed.
Stayed 1 night in Sep 2023
Response from Nancy Y. on Sep 26, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

SUZANNAH, Stafford

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice that the desk personnel called us before checking in to make sure that we were on our way and providing for two non-smoking rooms that we had requested along with being side by side.
Stayed 2 nights in Sep 2023
Response from Nancy Y. on Sep 26, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Arthur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unit was clean. They use direct TV a lot of Chanel’s not available. Had a medical emergency and tried to call 911 from phone on room and got a recording saying number not in service.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 18, 2023
Hi Arthur,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 Excellent

Debra

Stayed 1 night in Sep 2023

10/10 Excellent

Jean

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and we had everything we needed in a room.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Sep 12, 2023
Hi Jean,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

4/10 Poor

Paola

Stayed 1 night in Aug 2023

10/10 Excellent

Arthur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to go
Quick check in, clean rooms
Stayed 1 night in Aug 2023
Response from Nancy Y. on Sep 5, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Karen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Area next door under construction
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 28, 2023
Hi Karen,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 Good

Stephanie

Stayed 5 nights in Aug 2023

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
shower water flow was not adjustable. Too much flow.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 21, 2023
Hi James, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and clean
Stayed 1 night in Aug 2023
Response from Nancy Y. on Aug 16, 2023
Thank you for positively rating your stay!!Nancy Y.#Team6

10/10 Excellent

steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2023
Response from Nancy Y. on Aug 16, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

john

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. It was a nice stop on our journey. I would recommend it and stay here again.
Stayed 1 night in Aug 2023
Response from Nancy Y. on Aug 16, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Maranda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Okay room. Great service.
The man who checked me in was very nice. The hotel was clean and smelled nice. My only complaints are the beds and pillows., They are very uncomfortable. Also, the air wasn’t on so it was hot in the room when we came in.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 31, 2023
Hi Maranda, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

jessica

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2023