Ratings based on 368 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
59% of guests recommend
3.2 Room cleanliness
3.7 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from lexington, ky

Posted Sep 7, 2016
I needed a quiet place to study this fit the bill butt you get what you pay for. The room rate was low and the quality match the price
Comment from Hotel Management
Sep 10, 2016 by Al P, Hotel Management
Dear Guest, Thank you for your update regarding your recent stay experience at our hotel. You can reach to me on 859 233 0561 to make arrangements for your future stay or needs!
1 out of 5
by A verified traveler from kentucky

we had to change rooms 3 times

Posted Aug 7, 2016
Pros: that they had smoking rooms
Cons: all around service and employes
Location: good location
we changed rooms 3 times and by that time it was midnight, room 1 was nasty, room 2 had no air and finally room 3 was ok. the clerk was very upset with others and took it out on us. It was not our fault that others had been disrespectful. Room service was hateful. They told us someone had been taking things which had nothing to do with us. Pool was closed once we got settled. Check out time was 11 am and they were they knocking on the door at 9 am. Very unhappy with our stay
Comment from Hotel Management
Aug 16, 2016 by Al Parikh, Hotel Management
Dear Guest, We extremely apologize for your recent stay experience at our hotel and will definitely review it during our weekly meeting!
2 out of 5
by A verified traveler from Chicago

Hotel is in desperate need of renovations!

Posted Jul 24, 2016
Hotel staff was very nice. However, the room was in terrible condition. The dressers were all scratched up and very old looking. The bathroom wallpaper was peeling off and the fan had a good layer of black dust on it. The room had a musty smell to it. Also when I closed the door black finger prints were all over the door. The pool tiles were broken and looks like they painted over cracked cement. I was very disappointed in this hotel! I wouldn't recommend it to anyone.
Comment from Hotel Management
Aug 9, 2016 by Al Parikh, Hotel Management
Dear Carolyn, It was our pleasure to serving you during your recent stay at our hotel. Thank You!
2 out of 5
by A verified traveler

Not much Quality here

Posted Jun 28, 2016 on Hotels
Booked just to pass thru for a night. Hotel needs a facelift everywhere. Our room on second floor on 93 degree day and no a/c had been turned on. Very warm and a bad smell. Asked desk for deodorizer which they applied. Too sweet smelling so we left for the evening. Returned in 4 hrs and room still fairly warm. Next morning temp finally felt comfortable. We had a reservation so some air ahead of time would have been nice. Neighborhood very nice so hotel looks extra shabby. Staff were nice. Ok for our quick stay.
Comment from Hotel Management
by General Manager, Hotel Management
Dear Guest, Thank you for updating us with your feedback which gives us opportunity to understand your recent stay experience in a better way.
3 out of 5
by A verified traveler

Just ok

Posted Jun 27, 2016 on Hotels
Comfortable
Comment from Hotel Management
by General Manager, Hotel Management
Thank You
1 out of 5
by annie

Horrible mattress

Posted Jun 27, 2016 on Hotels
Breakfast was good, matress was sinking and lumpy, horrible.
Comment from Hotel Management
by General Manager, Hotel Management
Thank you
2 out of 5
by A verified traveler

Posted Jun 26, 2016 on Hotels
Comment from Hotel Management
Aug 16, 2016 by General Manager, Hotel Management
Dear Guest, We really appreciate your time for updating us with feedback regarding your recent stay. Regards, Al
1 out of 5
by Steff

Nasty! Dirty! Don't Stay Here

Posted Jun 25, 2016 on Hotels
Not as advertised. I'm not sure where the pictures for the website were taken, but it wasn't here! Room reeked of mold and urine. We found urine (hopefully) stains on the sheets. Both beds. Mold on the ceilings. The air unit didn't work well at all. The television reception was horrible, even if there were only three channels to watch. The pool area was a hole in the ground with a bunch of loud, shirtless drunks drinking at the pool when no food or drinks were supposed to be in the area. Don't stay here!!
Comment from Hotel Management
Aug 18, 2016 by General Manager, Hotel Management
We really apologize for the inconvenience you had during your stay!
4 out of 5
by A verified traveler

Posted Jun 21, 2016 on Hotels
Comment from Hotel Management
by Mike, Hotel Management
Dear Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Michael Clark Assistant General Manager Quality Inn Northwest 859-233-0561
3 out of 5
by A verified traveler

Uncomfortable

Posted Jun 11, 2016 on Hotels
I found the cockroach in bath room. Also,wax(?) coated on the table, so it made my luggage dirty. 近くに日本食レストラン(そこはとても良かったのだが)があったので選択した。但し、ホテル全体が古くて汚い感じで、部屋のテーブルもワックスのようなものが塗られていて、実際に拭き取ってみると茶色く汚れた。あげくに、洗面所にゴキがいるしで不快だった。
Comment from Hotel Management
Aug 18, 2016 by General Manager, Hotel Management
Thank you