Off the Beaten Path
Posted Sep 1, 2016 on Orbitz
This hotel is off Rt 81 about 6 miles or more. After a long drive, I thought it would be quicker to get there, but you go through town for a while. Not so bad, but just a little out of the way for me.
When we arrived, I checked in and got my room keys. Having specifically asked for non smoking, I was given a room that was full of stale smoke. Even though the room was designated non smoking, is smelled. So, back to the front desk I go for another room. The clerk was VERY apologetic and quickly gave me another room. Well, those keys wouldn't unlock the door, so it's back to the front desk. Keep in mind I am with two seven-year-olds who are cranky and tired, I'm toting luggage, etc.
This time she assigned me a third and final room. When I opened the door, it was heaven. The A/C was already on, the room was very nice and neat, but most of all, it smelled and looked brand new.
Other than the experience with changing rooms three times, the only other that was uncomfortable experience was the swimming pool room temperature. It was ungodly hot and humid. Once in the pool, however, it was tolerable. We swam for a while but it started to get too warm for us.
Overall, after the room fiasco, we had a very nice stay. The staff was very kind and courteous, especially to the children. The only reasons I may not recommend this place is the distance from the main highway, and if you like to swim after a long, hot day on the road, the temperature of the pool room.
Comment from Hotel Management
Sep 5, 2016 by Derin, Hotel Management
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Quality Inn & Suite, Lexington, VA