250 Tiger Way, I-75 & US 62 Exit 126, Georgetown, KY
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from Super 8 By Wyndham Georgetown on Apr 15, 2024
We're thrilled to hear that you enjoyed your stay with us! Providing a clean and comfortable environment, along with a delicious hot breakfast, is our priority. We're delighted that you found our accommodations to your liking and that you were able to start your day off right with a satisfying breakfast. Thank you for your kind words, and we hope to welcome you back for another wonderful stay in the future!
Response from Super 8 By Wyndham Georgetown on Apr 15, 2024
We're thrilled to hear such positive feedback about Crystal! Providing a warm and welcoming experience for our guests is a top priority, and we're delighted that Crystal's hospitality made a positive impact on your stay. We'll be sure to pass along your kind words to her. Thank you for taking the time to recognize her exceptional service, and we hope to have the pleasure of welcoming you back soon for another wonderful stay.
Very clean, good breakfast and great value! Would definitely recommend!!
Kathleen
Stayed 3 nights in Apr 2024
Response from Super 8 By Wyndham Georgetown on Apr 8, 2024
Thank you for your glowing review! We're thrilled to hear that you found our hotel very clean, enjoyed the breakfast, and felt it was a great value. Your recommendation means a lot to us, and we're grateful for your kind words. Providing a comfortable and satisfying experience for our guests is our priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back in the future! If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.
8/10 Good
Jennifer
Apr 7, 2024
Liked: Cleanliness, staff & service
Honestly for a motel its not that bad, nice customer service, comfy bed, only complaint I had was not much of a selection for breakfast and very loud, but not bad for a one bight stay, not sure if id want to do an extended stay though..the price wasnt to bad for last minute.
Jennifer
Stayed 1 night in Apr 2024
Response from Super 8 By Wyndham Georgetown on Apr 7, 2024
Thank you for sharing your experience with us. We're pleased to hear that you found our customer service to be satisfactory and that you had a comfortable night's sleep. Your feedback is valuable to us, and we will work to improve in these areas. We hope to have the opportunity to welcome you back for another stay in the future.
The fron desk staff was very friendly and the room and bed was very comfortable. There was no soap of any kind for the bathroom but the front desk staff was quick to provide some when asked.
Cecelia
Stayed 1 night in Apr 2024
Response from Super 8 By Wyndham Georgetown on Apr 7, 2024
Thank you for sharing your experience with us. We're delighted to hear that you found our front desk staff friendly and that you enjoyed the comfort of your room and bed. We apologize for the oversight regarding the absence of soap in your bathroom, but we're glad our staff could promptly address the issue for you. Your feedback helps us improve our service, and we appreciate your understanding. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.
The rooms were nice,the outside areas need some sprucing up. Plenty of nearby food options
Thomas
Stayed 1 night in Apr 2024
Response from Super 8 By Wyndham Georgetown on Apr 5, 2024
Thank you for your feedback. We're glad to hear that you found the rooms nice. We apologize for any shortcomings in the outside areas, and we'll work on sprucing them up to enhance the overall guest experience. It's great to know that there are plenty of nearby food options for your convenience. We appreciate your input and hope to welcome you back for an even better stay in the future.
Response from Super 8 By Wyndham Georgetown on Apr 5, 2024
Thank you for your feedback! We're delighted to hear that you had a positive experience during your stay. We strive to provide excellent service and a comfortable environment for all our guests. We look forward to welcoming you back in the future! If you need any assistance in the meantime, please don't hesitate to reach out.
All the bad reviews made me skeptical. When i arrived at the property, the front desk staff was incredibly kind(Kayla) she let me know if i needed anything i could ask and she would help. The room was smaller than i had anticipated but it got the job done. The cleaning staff got there around 9am which was a little early but they did excellent and were kind in the process. Breakfast didnt have a ton of options but it was very good and you cant beat it for free. The room was clean and so was the bathroom. Whenever you needed assistance it was easy to get. Although it was near a busy highway the only noise you really got was from loud cars reving their engines. It was an incredible stay and i plan on staying there again when the time comes! Exceptional work and check in and out was easy as can be.
Kristi
Stayed 2 nights in Mar 2024
Response from Super 8 By Wyndham Georgetown on Apr 4, 2024
Thank you so much for taking the time to share your experience! We're thrilled to hear that you had a great stay with us and that our team, especially Kayla, made such a positive impression. We appreciate your feedback regarding the room size, breakfast options, and the timing of our cleaning staff, as we are always looking for ways to improve our services. We're delighted that you found the room and bathroom clean and that assistance was readily available when needed. We look forward to welcoming you back on your next visit, and we'll strive to make it another exceptional stay for you. Thank you for choosing us, and we hope to see you again soon!
Clean….employees friendly….highly recommend….would stay there again
Carolyn
Stayed 3 nights in Mar 2024
Response from Super 8 By Wyndham Georgetown on Apr 4, 2024
We're delighted to hear that you found our hotel clean and our employees friendly during your stay! Thank you for recommending us, and we would be thrilled to welcome you back again in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and look forward to hosting you again soon!
8/10 Good
Barbara
Mar 25, 2024
Liked: Cleanliness, staff & service
Good Value for the Price
Barbara
Stayed 3 nights in Mar 2024
Response from Manager on Mar 26, 2024
We appreciate your feedback and are glad you had a super stay!
Response from Super 8 By Wyndham Georgetown on Apr 4, 2024
Thank you for your feedback! We're delighted to hear that you had a positive experience during your stay. We strive to provide excellent service and a comfortable environment for all our guests. We look forward to welcoming you back in the future! If you need any assistance in the meantime, please don't hesitate to reach out.
Response from Super 8 By Wyndham Georgetown on Apr 4, 2024
Thank you for your feedback! We're delighted to hear that you had a positive experience during your stay. We strive to provide excellent service and a comfortable environment for all our guests. We look forward to welcoming you back in the future! If you need any assistance in the meantime, please don't hesitate to reach out.
Response from Super 8 By Wyndham Georgetown on Apr 4, 2024
Thank you for your feedback! We're delighted to hear that you had a positive experience during your stay. We strive to provide excellent service and a comfortable environment for all our guests. We look forward to welcoming you back in the future! If you need any assistance in the meantime, please don't hesitate to reach out.
6/10 Okay
Kevin
Traveled with partner
Mar 18, 2024
Room was ok, front door locking mechanism appeared to broken and looked pretty shady. Front desk was ok but not very friendly.
Kevin
Stayed 1 night in Mar 2024
Response from Super 8 By Wyndham Georgetown on Apr 4, 2024
Apologies for the inconvenience with the front door locking mechanism and any discomfort it caused. We'll promptly address this issue to ensure guest safety. Additionally, we regret that your experience with our front desk staff fell short of expectations. Your feedback is valuable, and we'll work to improve. Thank you for bringing these concerns to our attention, and we hope to welcome you back for a better experience.
4/10 Poor
Johanna
Mar 17, 2024
Liked: Cleanliness
Nothing was unique about property just average at best. Both last year & this year when we stayed in a handicapped room as per request they each were located at opposite ends of hall right next to exit door. So as a result you get all the noise of people going in & out slamming their room door & the exit door behind them to go out to smoke etc. all night. We had horrible inconsiderate people above us that kept dropping something on the floor that sounded like a bowling ball continuously then would run to other side of room. We had driven 14 hours & were trying to get some sleep as we had another long drive ahead of us the next day but that was not going to happen. As a result we had our fill of this continuous noise & checked out at 1000 pm ,left extremely tired,very unhappy patrons. We made the desk clerk aware of this & her comment was this is what I have to put up with. There was a noisy person above the desk I said but the difference is you didn't pay for a room & your not trying to sleep.
Johanna
Stayed 1 night in Mar 2024
Response from Super 8 By Wyndham Georgetown on Apr 5, 2024
We apologize for the inconvenience and discomfort you experienced during your stay, particularly with the noise disturbances from other guests. Your feedback is crucial, and we'll address these issues to ensure a more pleasant experience for our guests in the future.We understand the importance of a good night's rest, especially after a long drive, and we regret that we couldn't provide that for you on this occasion. Your concerns will be shared with our team to prevent similar situations from occurring in the future.Thank you for bringing these matters to our attention, and we apologize for falling short of your expectations. We hope you'll give us another chance to make it right on your next visit. If there's anything else we can do to assist you, please don't hesitate to reach out.
It was better than I expected, staff was polite, room clean and I felt safe.
Nancy
Stayed 1 night in Mar 2024
Response from Super 8 By Wyndham Georgetown on Apr 5, 2024
We're delighted to hear that your stay exceeded your expectations! It's fantastic to know that you found our staff polite, the room clean, and that you felt safe during your time with us. Providing a comfortable and secure environment for our guests is our top priority. Thank you for choosing to stay with us, and we look forward to welcoming you back for another great experience in the future! If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.
Response from Super 8 By Wyndham Georgetown on Apr 5, 2024
We're delighted to hear that you found our accommodation to be the best place to stay close to all amenities. We're committed to providing a convenient and enjoyable experience for all our guests. If there's anything else we can assist you with during your stay, please don't hesitate to let us know. Thank you for choosing us!
10/10 Excellent
Judy
Mar 7, 2024
Liked: Cleanliness
Judy
Stayed 1 night in Mar 2024
Response from Super 8 By Wyndham Georgetown on Apr 5, 2024
Thank you for your feedback! We're delighted to hear that you had a positive experience during your stay. We strive to provide excellent service and a comfortable environment for all our guests. We look forward to welcoming you back in the future! If you need any assistance in the meantime, please don't hesitate to reach out.
8/10 Good
Valerie, London
Feb 29, 2024
Liked: Property conditions & facilities
The bed was very comfortable. This property needs internet
Everything was great the only minor thing was the drink machines were sold out of Coke on all three floors. It was a Saturday night so maybe just a lot of business.
The beds were comfortable and the room was clean but few things are worth mentioning: A used towel from previous occupant was still hanging in the bathroom and the sink was clogged and I had to fix it myself.
Drain stopper in bathtub would not work as well as the sink stopper. Floor was dusty - black pant legs got dusty. Breakfast was only biscuits/gravy and 2 kinds of dry cereal. No fruit, no eggs or meat, no toast, waffles, pancakes. Styrofoam cups for tea and coffee (small). Orange juice poor quality.
Wonderful property but surprised we could hear the traffic from the highway. Also the blowing of the horn from the trains that passed by in the middle of the night was very annoying.
The manager Holly checked me in and was super friendly, knowledgeable about places to eat and best of all placed me in a room that was easy to access for my needs.