couldn't wait for morning.
Posted May 31, 2016 on Hotels
Was advertised as smoke free. But asked front desk d/t people smoking all around us. She stated 2 out of the 3 floors are for smoking if one chooses. Needless to say we were smack in the middle of smokers, who, infact left there room doors cracked because it was a party that were all together. With that bed hard. Sheets itchy. People out in the parking lot all hrs blowing there horns. Not sure why. Poor shower. Nonpressure. Ran too hot then cold. Won't stay again.
Comment from Hotel Management
Jun 29, 2016 by Derin, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.