Ratings based on 632 Verified Reviews

3.8 out of 5
82% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 10, 2017
Fine for the location. Musty smell at first, that I didn't notice after awhile. My teenage kids didn't notice that. Bathroom needed remodeling, rusty door hinges with rust powder on the floor., but shower was clean.
2 out of 5
by A verified traveler from Columbus, OH

Friendly Staff, but Shabby Hotel

Posted Dec 28, 2016
Pros: The people behind the front desk were nice and friendly.
Cons: The hotel is in serious need of a major update. The complimentary breakfast should be scrapped if they can't have better quality food.
Location: The hotel is in what seems to be a light-industrial part of town with a little bit of residential property. There is a hospital across the street.
We needed a place to stop for the night in Lexington, so I booked a room that I thought would be close to downtown. I like to support local businesses, and location is more important to me than fanciness. We drove into downtown and our map led us out of downtown and past a series of shabby buildings and light industrial businesses. There was free parking at the hotel, but alas, nowhere to walk to. After being greeted by a nice desk clerk in a lobby that was quaintly decorated for Christmas, we took the very old elevator to our floor, a long, dingy corridor with worn carpeting and bad lighting. It was a little chilly in our room, so we turned on the heater, only to be hit with the noxious smell of burning dust. The carpet was worn and lumpy in places, the sink did not drain properly, and the wallpaper was dingy. The breakfast was inedible--powdered eggs, rock-hard biscuits, and watery coffee. So much for local.
4 out of 5
by A verified traveler

Convenient Hotel with Great Front Desk Service

Posted Dec 18, 2016 on Hotels
Booked last minute stay here and wasn't disappointed. Clean hotel with friendly service.
4 out of 5
Recommended
for Everyone
by A verified traveler from S

Nice hotel

Posted Dec 14, 2016
Last minute overnight stay in Lexington. Price was right. Hotel staff helpful and friendly. Good breakfast in the morning. Would stay there again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 13, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Excellent Customer Service!

Posted Nov 18, 2016
Don't be disuaded by the outdated decor. I have stayed here three times and it has been a great experience each time. The staff make the difference. Always friendly, always helpful, always willing to help and looking for ways to go above and beyond. Very, very pleasant experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Perfect for the price

Posted Nov 14, 2016
Perfect hotel very close to all downtown attractions. We took Uber's everywhere and only spent around $5 a trip. Rooms are very spacious. We loved the retro decor. Will stay here in the future...
5 out of 5
by A verified traveler

Posted Nov 13, 2016 on Hotels
Very clean and comfortable. Attentive staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Friendliest staff I have ever met

Posted Nov 7, 2016
Pros: Best staff, location.
Cons: The ONLY thing is the eggs at breakfast were poor.
Location: My family could walk to the UK football game while avoiding traffic and parking fees.
Good all around. Friendliest staff and love the location.
4 out of 5
by A verified traveler

Highly recommended!!!

Posted Nov 3, 2016 on Hotels
Staff was great. Room was well worth the money