Gran Lago Suite 2 Bedrooms | Lake view

Reviews of Hotel Villa Flori

4 out of 5
Hotel Villa Flori
Via Cernobbio, 12, Como, CO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 571 out of 876 reviews" "
Rating 8 - Good. 210 out of 876 reviews" "
Rating 6 - Okay. 59 out of 876 reviews" "
Rating 4 - Poor. 24 out of 876 reviews" "
Rating 2 - Terrible. 12 out of 876 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Clifford

Stayed 2 nights in Dec 2023
Response from Managing Director Hotel Villa Flori on Jan 22, 2024
Dear Clifford,Thank you for your review of your stay at Hotel Villa Flori. In order for us to improve our services, we would appreciate more details about the reasons for your discontent. Your feedback is valuable to us, and we hope to have the opportunity to welcome you again and provide a better experience.Best regards,

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with phenomenal staff!
Stayed 3 nights in Nov 2023
Response from Managing Director Hotel Villa Flori on Nov 21, 2023
Dear Mark, Thank you for choosing Hotel Villa Flori for your stay. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back soon for another fantastic stay here at Hotel Villa Flori! Best regards,

10/10 Excellent

Paige

Stayed 2 nights in Oct 2023

6/10 Okay

Daniel, Aledo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was okay, some of the staff was helpful , others not so much, the restaurant was just okay but the bar lounge was great
Stayed 2 nights in Oct 2023
Response from Managing Director Hotel Villa Flori on Nov 6, 2023
Dear Daniel,Thank you for choosing the Hotel Villa Flori for your stay and for sharing your feedback.We are glad to know that you appreciated the hotel location. However, we regret that we did not meet your expectations completely. We remain at your complete disposal.Best regards,

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect, the room, the restaurant, the location & the beautiful views. Will definitely be back!
Stayed 4 nights in Sep 2023
Response from Managing Director Hotel Villa Flori on Oct 6, 2023
Dear Eva,Thank you for taking the time to share this excellent review of your experience at Hotel Villa Flori. We are delighted to read that you enjoyed your stay with us.We look forward to welcoming you back soon for another fantastic stay here at Hotel Villa Flori!Best regards,

10/10 Excellent

Rosemary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Lake Como Hotel
Lovely hotel on the water. Beautiful decor and staff is exceptional.
Stayed 1 night in Oct 2023
Response from Managing Director Hotel Villa Flori on Oct 6, 2023
Dear Rosemary,Thank you for taking the time to share this excellent review of your experience at Hotel Villa Flori. We are delighted to read that you enjoyed your stay with us.We are glad that you appreciated our staff, we are sure they will be very motivated by your words.We look forward to welcoming you back soon for another fantastic stay here at Hotel Villa Flori!Best regards,

10/10 Excellent

Robert

Stayed 2 nights in Sep 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
Beautiful hotel on the lake. Love watching the small sightseeing planes and boats from our balcony. Within walking distance of the ferry. Would highly recommend this hotel!
Stayed 2 nights in Sep 2023
Response from Managing Director Hotel Villa Flori on Sep 25, 2023
Dear Debbie,Thank you for taking the time to share this excellent review of your experience at Hotel Villa Flori. We are delighted to read that you enjoyed your stay with us.We look forward to welcoming you back soon for another fantastic stay here at Hotel Villa Flori!Best regards,

10/10 Excellent

Varand

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and overall a good experience
Stayed 3 nights in Aug 2023
Response from Cristina ZucchiManaging DirectorHotel Villa Flori on Aug 29, 2023
Dear Varand, Thank you for choosing Hotel Villa Flori for your stay. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back soon for another fantastic stay here at Hotel Villa Flori! Best regards,

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was fantastic! The rooms were clean and spacious. We had a deluxe suite with a balcony and beautiful view of the lake. Staff were very professional and always willing to help provide whatever you need to make your stay amazing. We would definitely return if we visit Lake Como in the future.
Stayed 3 nights in Aug 2023
Response from Cristina ZucchiManaging DirectorHotel Villa Flori on Aug 16, 2023
Dear Michele,Thank you for taking the time to share this excellent review of your experience at Hotel Villa Flori. We are delighted to read that you enjoyed your stay with us. It's wonderful that you found our rooms clean and spacious, and that you particularly enjoyed the view of the lake.Your kind words about our staff are greatly appreciated and will surely motivate them.We look forward to welcoming you back soon for another fantastic stay here at Hotel Villa Flori!Best regards,

10/10 Excellent

Adriana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Location & Great Service
The location is perfect, the hotel is beautiful, Staff is great, they made sure our stay was perfect
Stayed 4 nights in Aug 2023
Response from Cristina ZucchiManaging DirectorHotel Villa Flori on Aug 11, 2023
Dear Adriana, Thank you for choosing Hotel Villa Flori for your stay. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back soon for another fantastic stay here at Hotel Villa Flori! Best regards,

10/10 Excellent

Tonino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with amazing staff
Stayed 1 night in Jul 2023
Response from Cristina ZucchiManaging DirectorHotel Villa Flori on Aug 17, 2023
Dear Tonino, Thank you for choosing Hotel Villa Flori for your stay. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back soon for another fantastic stay here at Hotel Villa Flori! Best regards,

10/10 Excellent

LOVELYNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location within walking distance to Cernobbio but to also grab the boat to the different islands. I would highly recommend the hotel and would love to come back next time.
Stayed 3 nights in Jul 2023
Response from Managing Director Hotel Villa Flori on Aug 1, 2023
Dear LOVELYNE,Thank you for taking the time to share this excellent review of your experience at Hotel Villa Flori. We are delighted to read that you enjoyed your stay with us.We are glad that you appreciated the prime location of our hotel during your stay. We look forward to welcoming you back soon for another fantastic stay here at Hotel Villa Flori!Best regards,

10/10 Excellent

LYNDA

Liked: Amenities
Spectacular views from the room and the property of Lake Como!
Stayed 1 night in Jul 2023
Response from Cristina ZucchiManaging DirectorHotel Villa Flori on Aug 1, 2023
Dear LYNDA,Thank you for taking the time to share this excellent review of your experience at Hotel Villa Flori. We are delighted to read that you enjoyed your stay with us.We are glad that you appreciated our property and the views from your room.We look forward to welcoming you back soon for another fantastic stay here at Hotel Villa Flori!Best regards,

8/10 Good

Dianna

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

Danielle

Traveled with partner
Liked: Property conditions & facilities
Property itself was beautiful and views were incredible but concierge services did not meet expectations. I felt I was bothering them every time I asked for something. Also the dinner in the downstairs restaurant wasn’t great either. We ordered trout and veal and both weren’t good.
Stayed 3 nights in Jul 2023
Response from Hotel Villa Flori on Jul 25, 2023
Dear Danielle,Thank you for choosing Hotel Villa Flori for your stay and for taking the time to share your feedback.We are delighted to read that you found the property beautiful and enjoyed the incredible views. However, we regret that we did not meet your expectations completely. Your satisfaction is our priority, and we appreciate your honest feedback as it helps us to improve our service.Best regards,

4/10 Poor

Nikolas

Stayed 2 nights in Jun 2023
Response from Hotel Villa Flori on Jul 25, 2023
Dear Nikolas,Thank you for your feedback. We're sorry your experience didn't meet your expectations. If you could share more about the reason for your negative review, we'd appreciate it as we strive to improve our service.Best regards,

10/10 Excellent

Renee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. The view is priceless
Stayed 2 nights in Jun 2023
Response from Cristina ZucchiManaging DirectorHotel Villa Flori on Jul 3, 2023
Dear Renee,Thank you for choosing Hotel Villa Flori and taking the time to share your review. We are delighted to read that you had an excellent experience during your stay with us. We look forward to welcoming you back for another fantastic stay at Hotel Villa Flori.Best regards,

10/10 Excellent

Teke

Liked: Cleanliness, staff & service, amenities
Lovely staffs at the hotel
Stayed 1 night in Jun 2023
Response from Managing Director on Jun 19, 2023
Dear Teke,Thank you for taking the time to share this nice review of your experience at Hotel Villa Flori. We are delighted to read that you enjoyed your stay with us and our staff. They will be delighted to read your kind words!We look forward to welcoming you back soon for another fantastic stay here at Hotel Villa Flori!Best regards,Cristina ZucchiManaging DirectorHotel Villa Flori

10/10 Excellent

Parkerlene, Amarillo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Jun 2023
Response from Managing Director on Jun 19, 2023
Dear Parkerlene,Thank you for taking the time to share this excellent review of your experience at Hotel Villa Flori. We are delighted to read that you enjoyed your stay with us.We look forward to welcoming you back soon for another fantastic stay here at Hotel Villa Flori!Best regards,Cristina ZucchiManaging DirectorHotel Villa Flori

8/10 Good

Brandon

Traveled with partner
Liked: Cleanliness, staff & service
The view of the lake and the service at the hotel is hard to beat. Two thumbs up for that. The hotel is tiny and rooms are tiny. The parking garage is tiny. Good luck if you have a full size car.
Stayed 2 nights in Jun 2023
Response from Villa Flori on Jun 7, 2023
Dear Brandon, Thank you for choosing Hotel Villa Flori! We are delighted to read that you enjoyed the view. However, we regret that we did not meet your expectations completely. Best regards, Cristina Zucchi Managing Director Hotel Villa Flori

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in May 2023
Response from Cristina ZucchiManaging DirectorHotel Villa Flori on Jun 26, 2023
Dear Andrew,Thank you for taking the time to share this excellent review of your experience at Hotel Villa Flori. We are delighted to read that you enjoyed your stay with us.We look forward to welcoming you back soon for another fantastic stay here at Hotel Villa Flori!Best regards,

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location!
Stayed 2 nights in May 2023
Response from Villa Flori on May 31, 2023
Dear James, Thank you for choosing Hotel Villa Flori for your stay in Como. We are delighted to read that you appreciated our location. We look forward to welcoming you back soon for another fantastic stay at Hotel Villa Flori! Best regards, Cristina Zucchi Managing Director Hotel Villa Flori

4/10 Poor

Fion

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The property is situated on the lake. The property was beautiful, but the service was terrible. The staff was not accommodating. We paid for two of the same rooms but one got lake view and one did not. The one that didn’t smell terrible. Once we told them, they were super rude. We asked to switch and that they suggested that we upgraded for another €500, in which we did and we asked for something for the inconvenience and they refused. Additionally in april it is quite chilly and the temperature on the thermostat was not correctly raising. The front desk was so rude to us and screamed at us in the middle of the night when we were asking him to increase the temperature and he just kept screaming saying he doesn’t understand what we’re saying. We speak perfect English and he did not.
Stayed 3 nights in Apr 2023
Response from Cristina Zucchi on May 9, 2023
Dear Fion, Thank you for your review.I am very sorry that the experience at Hotel Villa Flori did not meet your expectations. We highly appreciate your feedback; it is beneficial for our growth. Regarding the unpleasant situation I personally checked it with my team. We will take action to improve our service.I hope to have the pleasure of welcoming you back in the future and have the opportunity to reacquire your trust. I assure you that we will do our best to deliver the quality service that many of our guests already enjoy.Best regards,Cristina ZucchiManaging DirectorHotel Villa Flori

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Villa Flori was perfect for my stay - I splurged a bit for the Superior double room and waking up to the lake view was well worth the splurge. The rooms are spacious and comfortable and the staff are lovely. It comes with breakfast, which is also a nice perk. It is not too far from the city of Como and within a 5 min walking distance to the local ferry. My only thing is that it's quite far from Tremezzo, Varenna and Bellagio so if you're tight on time, I would suggest elsewhere. I ended up booking a private boat that picked me up from the hotel dock and it still took 55 min to get to Bellagio. Otherwise, loved it.
Stayed 2 nights in Apr 2023
Response from Cristina Zucchi on May 8, 2023
Dear Valentina, Thank you for choosing Hotel Villa Flori for your stay in Como. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back soon for another fantastic stay here at Hotel Villa Flori! Best regards, Cristina Zucchi Managing Director Hotel Villa Flori

10/10 Excellent

Lourdes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Villa
Stayed 1 night in Apr 2023
Response from Villa Flori on Apr 20, 2023
Dear Lourdes, Thank you for choosing Hotel Villa Flori for your stay in Como. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back soon for another fantastic stay here at Hotel Villa Flori! Best regards, Hotel Villa Flori

10/10 Excellent

John

Very classy hotel breakfast is amazing We got one of the best room nice lake view big balkony 7 to 8 mioby taxi to go to the center taxi coast 15 euro Excellent
Stayed 2 nights in Apr 2023
Response from Villa Flori on Apr 17, 2023
Dear John, Thank you for choosing Hotel Villa Flori for your stay in Como. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back soon for another fantastic stay here at Hotel Villa Flori! Best regards, Cristina Zucchi Managing Director Hotel Villa Flori

10/10 Excellent

Kiran V.

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattia and his team are exceptional professionals. They tend to all needs, questions and requests for support. They provide guides and bookings to local services ans provide a leveel of personal support one sees at Four Seasons hotels.
Stayed 1 night in Apr 2023
Response from Managing Director on Apr 11, 2023
Dear Kiran V.,Thank you for taking the time to share this excellent review of your experience at Hotel Villa Flori. We are delighted to read that you enjoyed your stay with us.We are more than happy to read that you appreciated our staff for their excellent service, we are sure they will be very motivated by your words.We look forward to welcoming you back soon for another fantastic stay here at Hotel Villa Flori!Best regards,Cristina ZucchiManaging DirectorHotel Villa Flori

10/10 Excellent

Leandra, Encino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and historic property in Lake Como! Loved the charm, the service, the food and the entertainment.
Stayed 1 night in Apr 2023
Response from Managing Director on Apr 11, 2023
Dear Leandra, Thank you for choosing Hotel Villa Flori for your stay in Como. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back soon for another fantastic stay here at Hotel Villa Flori! Best regards, Cristina Zucchi Managing Director Hotel Villa Flori

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Villa Flori on Mar 30, 2023
Dear John, Thank you for choosing Hotel Villa Flori for your stay in Como. We look forward to welcoming you back soon! Best regards, Hotel Villa Flori

10/10 Excellent

Laurie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a beautiful setting with gracious and helpful staff. I can’t wait to return! I loved it!
Stayed 4 nights in Mar 2023
Response from Villa Flori on Mar 29, 2023
Dear Laurie, Thank you for choosing Hotel Villa Flori for your stay in Como. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back soon for another fantastic stay here at Hotel Villa Flori! Best regards, Cristina Zucchi Managing Director Hotel Villa Flori

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best experience ever!
Truly wonderful stay, I had just come from a conference at a world-famous luxury resort and I loved Villa Flori just as much. Dinner at the restaurant was one of the best meals I have ever had!! Cannot say enough good things about this hotel and the amazing service. I will recommend this to everyone visiting Lake Como!!
My balcony
View from my room
Stayed 1 night in Mar 2023
Response from Villa Flori on Mar 27, 2023
Dear guest, Thank you for choosing Hotel Villa Flori for your stay in Como. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back soon for another fantastic stay here at Hotel Villa Flori! Best regards, Cristina Zucchi Managing Director Hotel Villa Flori

10/10 Excellent

Paul, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, ideally located between Como and Cernobbio, near restaurants and a 4 min walk to the ferry stop. The hotel feels like it's "floating" over the lake - all the rooms have balconies overlooking the lake with splendid views. Same goes for the terraces at the bar and the breakfast lounge. The staff were wonderful - receptionists, cleaning staff, bell staff, bar and breakfast attendants were all very welcoming and attentive to our needs. We used the simple but very well equipped spa facilities on the top floor which you need to reserve for your private use. All and all a fantastic hotel in one of the most beautiful locations in the world.
Response from Villa Flori on Mar 27, 2023
Dear Paul,Thank you for taking the time to share this excellent review of your experience at Hotel Villa Flori. We are delighted to read that you enjoyed your stay with us.We are glad that you appreciated our staff for the friendly and attentive service, we are sure they will be very motivated by your words.We look forward to welcoming you back soon for another fantastic stay here at Hotel Villa Flori!Best regards,Cristina ZucchiManaging DirectorHotel Villa Flori

10/10 Excellent

Zunera

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel! It had the most amazing view of the lake, the staff were so friendly and let us check in 4 hours early! Walkable to the city centre and to other attraction sites. Would highly recommend! Would happily stay here again.
Stayed 3 nights in Mar 2023
Response from Villa Flori on Mar 20, 2023
Dear Zunera, Thank you for choosing Hotel Villa Flori for your stay in Como. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back soon for another fantastic stay here at Hotel Villa Flori! Best regards, Cristina Zucchi Managing Director Hotel Villa Flori

10/10 Excellent

Corrigan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After our stay at the Villa, I might be tempted to say that this is one of the best hotels experiences you can get in Como Lago. The reception was always available and happy to help us with any issues. However the best part of our stay is hands down the view. From its location on the lake you can remain extremely close to Como the city but far enough to avoid the crowds. As well as this you get a much better view of the lake which is heavenly at all times of day. If you are considering booking a stay make sure you book a lake view it is worth every cent. Though the hotel itself is worth the money the free breakfast will put any other hotels free breakfast to shame, it felt like a 5-star meal.
Stayed 1 night in Mar 2023
Response from Villa Flori on Mar 20, 2023
Dear Orbitz,Thank you for taking the time to share this excellent review of your experience at Hotel Villa Flori. We are delighted to read that you enjoyed your stay with us.We look forward to welcoming you back soon for another fantastic stay here at Hotel Villa Flori!Best regards,Cristina ZucchiManaging DirectorHotel Villa Flori

10/10 Excellent

Catalina, Whittier

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was definitely the best hotel from the last 5 hotels we stayed while traveling from Naples to Venice. We loved it very much. Had excellent assistance from the porter Dan. If I ever return to Como I will definitely return.
Stayed 1 night in Mar 2023
Response from Cristina Zucchi on Mar 13, 2023
Dear Catalina,Thank you for taking the time to share this excellent review of your experience at Hotel Villa Flori. We are delighted to read that you enjoyed your stay with us.We are glad that you appreciated our staff, we are sure they will be very motivated by your words.We look forward to welcoming you back soon for another fantastic stay here at Hotel Villa Flori!Best regards,Cristina ZucchiManaging DirectorHotel Villa Flori

10/10 Excellent

Ara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property
Response from Cristina Zucchi on Jan 9, 2023
Dear Ara, Thank you for choosing Hotel Villa Flori for your stay in Como. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back soon for another fantastic stay here at Hotel Villa Flori! Best regards, Cristina Zucchi Managing Director Hotel Villa Flori

10/10 Excellent

susann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locations, with beautiful views from room, reception, dining room, breakfast room and gardens. Convenient walk to ferry to Como, for further ferry rides to Bellagio and more. Excellent restaurant.
Response from Cristina Zucchi on Jan 9, 2023
Dear susann, Thank you for choosing Hotel Villa Flori for your stay in Como. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back soon for another fantastic stay here at Hotel Villa Flori! Best regards, Cristina Zucchi Managing Director Hotel Villa Flori

10/10 Excellent

Leonardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Cristina Zucchi on Jan 9, 2023
Dear Leonardo, Thank you for choosing Hotel Villa Flori for your stay in Como. We look forward to welcoming you back soon for another fantastic stay here at Hotel Villa Flori! Best regards, Cristina Zucchi Managing Director Hotel Villa Flori

10/10 Excellent

Joanne Trozzolo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location along the water was absolutely amazing. The staff were phenomenal- especially the morning staff during breakfast (Shout out to Ryan!) We didn’t get the names of all of the staff but the ones we did - Mattia and Ryan - were phenomenal. The hotel needed a few updates like carpeting, but we had the most amazing view. Location was central between Cernobbio and Como but you really didn’t want to leave the room because of the view. The food was amazing - we had two meals at the Raimondo and they were delicious. Well done with this hotel which was stunning. Every single person was warm and welcoming and we would highly recommend it.
Response from Cristina Zucchi on Jan 9, 2023
Dear Joanne, Thank you for choosing Hotel Villa Flori for your stay in Como. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back soon for another fantastic stay here at Hotel Villa Flori! Best regards, Cristina Zucchi Managing Director Hotel Villa Flori

10/10 Excellent

Darlene T

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Every One was wonderful!!! The Front Desk to My Favorite Breakfast staff , Housekeeping Always made our room special! The Birthday surprise was welcomed! And appreciated. Thanks for a Wonderful Birthday Stay! Darlene M
Stayed 2 nights in Dec 2022
Response from Managing Director on Dec 27, 2022
Dear Darlene T,Thank you for taking the time to share this excellent review of your experience at Hotel Villa Flori. We are delighted to read that you enjoyed your stay with us.We are glad that you appreciated our staff for the friendly and attentive service, we are sure they will be very motivated by your words.We look forward to welcoming you back soon for another fantastic stay here at Hotel Villa Flori!Best regards,Cristina ZucchiManaging DirectorHotel Villa Flori

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful !
Stayed 2 nights in Dec 2022
Response from Managing Director on Dec 27, 2022
Dear James, Thank you for choosing Hotel Villa Flori for your stay in Como. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back soon for another fantastic stay here at Hotel Villa Flori! Best regards, Cristina Zucchi Managing Director Hotel Villa Flori

10/10 Excellent

Hasnaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022
Response from Villa Flori on Dec 22, 2022
Dear Hasnaa, Thank you for choosing Hotel Villa Flori for your stay in Como. We look forward to welcoming you back soon!Hotel Villa Flori

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Staff is grouchy but the rooms have nice views and the restaurant is good.
Stayed 3 nights in Nov 2022
Response from Villa Flori on Dec 12, 2022
Dear Guest, Thank you for choosing Hotel Villa Flori for your stay in Como. We are sorry that the experience at Hotel Villa Flori did not meet your expectations completely. Best regards, Hotel Villa Flori

6/10 Okay

Isabel

Traveled with family
Liked: Cleanliness
Very clean Restaurant is good In the reception, the older women with reddish hair was rude, has no good manners to deal with customers. All restaurants in the nearby area closed until 7 pm. Overall, a good stay.
Response from Cristina Zucchi on Dec 12, 2022
Dear Isabel, Thank you for choosing Hotel Villa Flori for your stay in Como. We are sorry that the experience at Hotel Villa Flori did not meet your expectations completely. We highly appreciate your feedback; it is beneficial for our growth.We look forward to welcoming you back soon for another fantastic stay here at Hotel Villa Flori! Best regards, Cristina Zucchi Managing Director Hotel Villa Flori

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous
Response from Villa Flori on Dec 6, 2022
Dear Edward, Thank you for choosing Hotel Villa Flori for your stay in Como. We look forward to welcoming you back soon! Best regards, Hotel Villa Flori

8/10 Good

Zeyad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Villa Flori on Dec 5, 2022
Thank you for choosing Hotel Villa Flori for your stay in Como.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice and friendly, the hotel is beautiful and clean and the location is great. Would def stay in here again if I ever go back to Como
Response from Villa Flori on Dec 6, 2022
Dear Maria, Thank you for choosing Hotel Villa Flori for your stay in Como. We look forward to welcoming you back soon! Best regards, Hotel Villa Flori

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Spent 6 nights on our honeymoon. Gorgeous hotel with a great view of the lake. An easy 30min walk from Como. Staff was extremely friendly and attentive. The restaurant downstairs had amazing food. We are very much looking forward to coming back in the future!
Stayed 3 nights in Nov 2022
Response from Cristina Zucchi on Dec 5, 2022
Dear Toni, Thank you for choosing Hotel Villa Flori for your stay in Como. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back soon for another fantastic stay here at Hotel Villa Flori! Best regards, Cristina Zucchi Managing Director Hotel Villa Flori

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property in a beautiful location. One of the best hotels we have stayed at. Andrew and the staff in the bar were the very best. Will definitely stay again.
Response from Cristina Zucchi on Dec 1, 2022
Dear James,Thank you for taking the time to share this excellent review of your experience at Hotel Villa Flori. We are delighted to read that you enjoyed your stay with us.We are glad that you appreciated our staff, we are sure they will be very motivated by your words.We look forward to welcoming you back soon for another fantastic stay here at Hotel Villa Flori!Best regards,Cristina ZucchiManaging DirectorHotel Villa Flori