Ratings based on 275 Verified Reviews

3.5 out of 5
72% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

My Review

Posted Aug 17, 2017
Pros: Ok hotel.
Cons: Work on your customer service and have someone at the desk.
The staff was unreal. I waited to check in for 20+ minutes before I called Expedia to cancel my reservation and if there would be a fee. I rang the bell and called the lobby phone multiple times. Expedia tried to call and no answer. All while I was in the lobby. Rosa FINALLY came and check myself and several other in. Very poor service. Then I had to walk outside into the pouring rain to get my bags. I think I will spend my money elsewhere if I have to stay in Liberal, KS again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient and easy to find

Posted Aug 2, 2017
Pros: Our room was convenient to the door for bringing our luggage in and out. It was quiet. Bed was ok.
Cons: Breakfast
Location: Lots of things to see and do. We were traveling through so didn't participate in any of the local activities. Had a wonderful meal at Appleby's.
This motel was ok. The check in was quick and easy. I would rate this motel as average. Our biggest complaint was the breakfast. I am a tea drinker and there was no tea available, even asked at the desk in case it was missed on breakfast setup. Juice machine was out of order, so no juice. Therefore, I did not have anything to drink with my breakfast and to start my day. Disappointing.
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Quiet and convenient.

Posted Jul 6, 2017
Nice stop to get some sleep on the way home. Very clean and quiet. Staff was helpful in suggesting somewhere to eat.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 29, 2017
The hotel was nice. The advertised breakfast could have been better.
3 out of 5
by Johnnie

Not bad

Posted May 22, 2017 on Hotels
Would be nice if they had fitness room.
1 out of 5
by A. p from Liberal, Kansas

Roaches

Posted May 22, 2017 on Hotels
i've stayed at this hotel for 3 different trips to Liberal. This time the room had roaches in bathroom and crawling on dresser when we arrived late after event. The continental breakfast consisted of very stale bread, broken juice machine. Very disappointed this trip. i was shocked because i had stayed there before.
3 out of 5
Recommended
for Everyone
by A verified traveler

Had trouble getting the a/c to cool.

Posted May 19, 2017
Had trouble getting the a/c to cool. Need to work on the a/c.
4 out of 5
by Donavon

Acessble 8

Posted May 18, 2017 on Hotels
Room was set up for accessibility in bathroom.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 15, 2017
Pros: We were pulling a 40 foot trailer and had ample room to park.
There was nothing but positive to say about this motel.
5 out of 5
by James

Posted May 11, 2017 on Hotels
Really clean and prompt service. The great price was a bonus!