Ratings based on 450 Verified Reviews

3.9 out of 5
83% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Oct 6, 2019
Comment from Hotel Management
Oct 9, 2019 by Recepcion, Hotel Management
Thanks a lot
5 out of 5
by A verified traveler

Posted Jul 29, 2019
Comment from Hotel Management
Jul 30, 2019 by Recepcion, Hotel Management
Muchas gracias . Nos alegra haber alcanzado sus expectativas
4 out of 5
by A verified traveler

Return visit

Posted Jun 4, 2019 on Hotels
As usual good service
Comment from Hotel Management
Jun 5, 2019 by Front Desk, Hotel Management
Thanks a lot. It is a pleasure¡
4 out of 5
by A verified traveler from USA

Posted Jun 3, 2019 on Orbitz
We didn't know what we'd be getting when we ended up here after a canceled flight. We ended up loving our short stay. It's a charming place with beautiful grounds -- gorgeous vegetation, a beautiful swimming area. The rooms themselves are clean but for sure just adequate. The restaurant and bar were just what we needed after a stressful day at the airport. The overall facility is lovely. You can tell it was at its best at an earlier time, but we were happy.
Comment from Hotel Management
Jun 3, 2019 by Front Desk, Hotel Management
It was a pleasure attend you. We are so happy to know that you enjoyed your stay with us
4 out of 5
by A verified traveler

Delayed floght

Posted May 27, 2019 on Hotels
It was good for one night close to the airport
Comment from Hotel Management
May 27, 2019 by Front Desk, Hotel Management
Thanks for your opinion. we are glad to know it
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 22, 2019 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 6, 2019 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 3, 2019
1 out of 5
by A verified traveler

Posted May 2, 2019
Very bad administration very unprofessional very poor breakfast no iron no hair dryer no good atención very slow people in the room cockroaches.
Comment from Hotel Management
May 3, 2019 by Front Desk, Hotel Management
We regret that your experience has not been the best. We would have liked to know which was the room that caused problems, to follow up, given that in general we received very good comments from our guests.
5 out of 5
by A verified traveler

Posted May 2, 2019
Well located, nice place, quiet and well maintained
Comment from Hotel Management
May 2, 2019 by Front Desk, Hotel Management
Thanks a lot for your comments. that show us we are making the things right.