自由中心旅游套票 | 自由中心机票+酒店优惠低至 4 折

Property has everything to make it fun and memorable.

It was a very cute place however kind of frustrating, first our cards wouldn't work had to go back to front desk to get them redone then when we got into the room there was no toilet paper so again back to the front desk then we went to dinner snd when we came back to the room our card wouldn't work so again to get back into our room we had to again go back to the front desk. While I was there I decided to get a cup of coffee but no cups so again back to the front desk so they could put more cups out. As you can see frustrating 😒

If I could give this hotel zero stars, I would. My husband and I booked this stay for our anniversary, and unfortunately it turned into one of the worst hotel experiences we've ever had. We were so disappointed that we left early. From the moment we arrived, the problems started. It was over 90 degrees outside, yet the only ice machine in the building was completely out of ice. Our room had clearly not been cleaned before we checked in. We notified the front desk on our first day, but no one ever came to clean it during our stay. The carpet was stained, sticky, and covered with crumbs and pieces of paper. The refrigerator had been left turned off and was full of crumbs. There weren't even any drawers to unpack our belongings, although we wouldn't have felt comfortable taking anything out of our suitcases because of the room's condition. The bathroom was even worse. The shower contained pubic hair, empty toiletry bottles, and shaving cream residue. When we asked for the shower to be cleaned, we were told there was no one available to clean it and our request was refused. To make matters worse, the Wi-Fi, internet, and cable service didn't work. When I asked for an extra blanket, I was handed what appeared to be a curtain instead. Since returning home, I've contacted corporate and left multiple messages for the manager, Shelby, but I've never received a return call. I also haven't been able to reach anyone at the front desk. I cannot recommend staying here based on our experien