Ratings based on 212 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
by A verified traveler from alton il
Is not worth the money spentPosted Sep 29, 2015
Star off the room was more like a motel room instead of a hotel room and for the pool I've seen cleaner water in the Mississippi I would not recommend staying at this hotel better management and cleaner facilities would made it a lot better experience
for Everyoneby A verified traveler
Posted Sep 9, 2015
Nice stay. Bed was hard and a/c needed cleaned. Breakfast was great. Nice pool and water slide.
by A verified traveler from Conroe, Texas
A place to stayPosted Sep 3, 2015
I walked in and the guy at the was way too busy on the phone buying a truck to check me in. I waited a good twenty five minutes and he accidently erased my reservations since he was preoccupied. I was on my motorcycle and asked about getting a room I could park near by, sorry not available. The room was fairly clean (smeared stuff on furniture) and the bed comfortable. Really I should have stayed at the Holiday Inn across the road. The published pics show things that don't exist.
for Familiesby A verified traveler from Houston, Tx
Grandkids had a blast at the water park.Posted Aug 23, 2015
Pros: Clean & nice Staff
Cons: Breakfast could be better.
Staff was very helpful at check in and throughout our stay.
for Familiesby A verified traveler from West Chicago, IL
Nice Hotel with miniature water parkPosted Jul 21, 2015
The hotel was very nice, lots of wide corridors and spaces. We had the handicap room which was great (extra room and bars to hang wet items on). There is only one water slide but it was great and worked good for our children ages 9 and 12. The breakfast was awesome, best of the free breakfasts we have encountered.
for Everyoneby A verified traveler from Wichita, KS
Kids had fun.Posted Jul 20, 2015
Pros: Staff was nice and kids love the pool and slide.
Cons: Cleaning of the room could be much better. More tables in the breakfast room and more waffle makers... The big thing is the rooms were dirty.
Location: Descent restaurants near by.
The staff was nice, pool was fun. But had a dirt ring around entire pool. Room looked clean on the surface. But then when I started wiping things down. I found a number of other people's hair... Which is gross. Trash under the sleeper sofa. Only a shower and did not look clean what so ever. The maids need to learn how to clean... Breakfast was ok only because you could make your own waffles. But you had to stand in line to even do that. And same for a table. Over priced. The only reason we have stayed here for the third time is because of our kids.
for Everyoneby A verified traveler from Utah
We love this hotel!Posted Jul 18, 2015
The hotel is very modern and well maintained. The rooms are large and comfortable. The breakfast provided is top notch with lots of options. And the pool/water park was a highlight of our trip for our kids. We loved this hotel and would stay here again in a heartbeat.
for Familiesby A verified traveler
Satisfactory HotelPosted Jul 14, 2015 on Hotels
The hotel itself was good, and the service was great. The breakfast was very good; waffles you make yourself, eggs, sausage, etc. The only problems we had were the cleanliness of the pool (someone had etched their name in the filth around the top of the pool sides, like a bathtub ring) and the hide-a-bed was in desperate need of some WD40. The waterpark is quite a bit smaller than I would think a waterpark should be. It did't go deeper than 3 1/2 feet. The only other problem I had was the sign said that the slide closes for 10 minutes every hour, however, it was closed for over 20 minutes during the hour we were there.
for Everyoneby A verified traveler
good locationPosted Jul 14, 2015
Pros: the location was great for us. the rooms were good size
Cons: More staff on busy nights
Location: Great steak restaurant ( Long Horn). easy on and off the interstate.
The overall stay was good just a couple of thing, they were short staffed and the pool area needed someone to watch the pool area since there was some very rude boys (older) rough housing so the little kids got shoved around a lot. They were full so the blanket we had was wet . No semi truck parking
for Everyoneby A verified traveler from omaha, ne
Great pool for kids!Posted Jul 10, 2015
Kids loved this mini indoor water park. It was perfect for little ones and big ones! Very clean! Hotel staff were ok. Not super accommodating and seemed like they needed more help. Room was okay. There was a bunch of holes left in the walls where pictures used to hang. That looked terrible. Also we got ants in the room (around the desk area where we were storing some food items). They did spray when we asked...(or at least they told us they would!). They could not keep up with the free breakfast for the amount of people. Had to wait a long time for them to replenish food. That needed some improvement. I would stay again however simply due to the great time the kids had at this indoor pool!!