Ratings based on 503 Verified Reviews

3.8 out of 5
88% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Brasília

Very nice hotel

Posted Nov 3, 2017
Pros: Facilities and breakfast (although paid).
Cons: Nothing.
Location: Hotel is 20 minutes away from the downtown by car. The only public transport is the tram.
The hotel is very nice, with a delicious breakfast and very good facilities. The only problem is that it's 20 minutes away from the downtown by car and the only option to get there is by tram. Although the station is close to the hotel, it can be difficult to take the tram in severe weather.
3 out of 5
by Neo Noi

Ms

Posted Jul 31, 2017 on Hotels
No air conditioning during summer and hotel could not provide fan when requested. If not driving..location is not convenient.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable as its name suggests

Posted Oct 30, 2015
Pros: Very clean and comfortable, the family rooms were very spacious and well fitted. There was a lot of information in the lobby.
Cons: Better wifi connection including free wifi in the rooms Better advice on how to get to the hotel from the city centre, ie exactly what tram to take
Location: Fairly distant from the centre, a good 20-25 minute tram ride Not a very beautiful area, part industrial/business park and not great for shops
We were overall very satisfied with our stay in the hotel. We had not realised that it was not so central to Berlin and that does need some longer travel into and out of the city but that is interesting in itself. It gave us a very comfortable base to visit the city.
4 out of 5
by Adnan from London

Location

Posted May 16, 2014 on Hotels
Stay was good not excellent. Breakfast was delicious and full of quantity except the last day of my stay. Lack of food on that day. Room was wide but there was no shutters for stopping the sun light especially early morning. Too much disturbance could not sleep better. Did not change the bed sheets daily or every second day. Dogs are allowed in the breakfast room. Why? I do not know? It is hygienically not allowed to bring Dog in to the food room.
4 out of 5
by Romana from London. u.k

Great Location.

Posted May 15, 2014 on Hotels
Hotel is at very good location. Staff is very friendly. Breakfast is delicious. Room is wide with attach bathroom, clean. Pillows are not very comfortable but okay. There is a problem on this room that is windows are not fully covered with a thick curtain. Day light comes in very early in the room which disturb the sleep.
5 out of 5
Recommended
for Everyone
by Margaret from Scotland

It was an easy access for the transports.

Posted Nov 25, 2013
Location: Good access tram to the city, etc also good price for 3 days tickets for tram, train, others
4 out of 5
by AA from Germany

Good Value

Posted Oct 14, 2013 on Hotels
Clean hotel with nice service and a good breakfast. Close to tram stop so easily accessible from and to downtown....Kids were excited about the bowling alley....
5 out of 5
Recommended
for Everyone
by James from England

Overall Quality Hotel

Posted Sep 18, 2013
Quality of this hotel was excellent. The distance from the city center could easily be traversed via the tram which stops right over the road from the hotel. Would recommend to everyone and anyone.
4 out of 5
Recommended
for Everyone
by vivek from London

Good Hotel in Berlin

Posted Aug 28, 2013
Pros: Clean and functional. Good Breakfast.
Location: A tram ride on the M6 to Alexander Platz takes about 22 minutes and there is a tram every 10 minutes.
This is a good functional hotel. Everything works fine. The staff are friendly and efficient and the hotel is clean. Although not situated in the centre of town, a 22 minute tram ride on the M6 into Alexander Platz leaves from a stop a few minutes walk away. Tickets can be bought at reception. The breakfast is plentiful with the German options (Ham, cheese, bread, jam, yougurt etc) being the best. There is also a small bar in reception that serves beer and wine. All in all, I would recommend the hotel and don't be put off by the distance from the City Centre.
5 out of 5
Recommended
for Everyone
by Dave from London, UK

Incredicle Value

Posted Aug 7, 2013
Pros: Value, staff and breakfast
Cons: No aircon but can't be 30 degrees plus in Berlin that often
Location: Not central but only 20 minutes from the center,
Not a central hotel but right next to a tram stop so only 20 minutes from the center. The hotel staff were great and really friendly. Breakfast is included and offered a wide selection that had something for everyone. For £20 per person night could not find better value anywhere.