Ratings based on 103 Verified Reviews

3.7 out of 5
81% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Ok hotel, with helpful and friendly staff

Posted Mar 15, 2016 on Hotels
It’s an ok hotel, good compared to the alternatives in the area. There is not much in the surroundings, and beneficial to have a car. On the positive side the staff is very helpful and friendly. Had dinner at the hotel one of the nights, and that was good. Internet/wifi signal could have been better but worked fine for basic surfing the web and checking e-mail, and it was free.
2 out of 5
by john 1968

Naples holiday

Posted Jul 20, 2015 on Ebookers
We stayed 5 nights the hotel was modern looking building but didn't warrent the 4 stars. The room didn't get any cooler than 24 Celsius this made it uncomfortable to sleep in , my complaints were met with a rebuff by the hotel manager who seemed to rage at me that it was working ,the air conditioning that it was , was also turned off at reception when we left the room. In the afternoon when the sun was on our window with the curtains closed our room was 28 Celsius ! The distance from the airport isn't 15 km we contacted the hotel it was a 50€ transfer for the taxi one way we had to pay this as public transport to the hotel would be difficult because of its location. The area around the hotel was litter strune and limited pavements to walk anywhere so without a car you are like in a cage. We tried once to get a bus to Naples but it was full of local migrants than live in the area the bus let one person on then shut the door on us every bus we saw looked the same overloaded. There seems people sleeping rough in the area the smell of urine is around any open area. The hotel was secure felt safe there all buildings have high fences around them our room was clean and maid service good. we eate once in the hotel restaurant a set menu for 15€ although nicely presented the portions were meager so we didn't go back another night breakfast was basic and devoid of any fruit. I do not mean to be negative in this review but our expectations were not met by our stay here the manager ruled the staff seemed scared of him, he shouldn't of spoke to me in the raised voice to in Italian he didn't speak English there wasn't any air conditioning in the whole hotel! me and my partner can vouch for this but he will say otherwise. We were charged 5€ each a day to use the small swimming pool it did include 1 drink but this was wasn't in the hotel details we had.
3 out of 5
by giovanni from london

Fair room for a good price

Posted Apr 17, 2015 on Hotels
The service provided is not a standard 4 star. There was no wifi signal on the room and the television is really small. The room are large and clean. Italian breakfast is served.
4 out of 5
Recommended
for Couples
by Nitronori

late break

Posted Nov 15, 2014 on Ebookers
The hotel is a little far from Naples centre but there is an adequate bus and rail service, driving only for the bold. The staff at the hotel were all excellent and could not have been more helpful and friendly. The only complaint we have was the meal that we had was not good, which meant we only ate breakfast at the hotel our evening meal we took elsewhere. If the food was better the place would be ideal. The hotel itself is clean and tidy including the grounds. The area around the hotel is a little scruffy looking and has a few characters but never felt threatened. The people in the area we dealt with were always friendly and helpful. Would make an ideal location for a beach holiday without being right on the sea shore. Plenty of places to visit within 30-60 mins travel.
3 out of 5
by Michael

Convenient location

Posted Oct 10, 2014 on Hotels
Needed to stay just outside of Naples & La Costeria fitted the bill. Good rooms, nice size bathrooms, best breakfast yet at a hotel in Italy & very friendly & helpful staff. Will stay at again.
4 out of 5
Recommended
for Couples
by Graham Willoughby

Exceptional Value, poor area though

Posted Sep 15, 2014 on Ebookers
We want to be near Naples Airport for an early start. However it is 20km/half hour on a motorway which isn't too bad. Very cheap hotel but with all the amenities. The surrounding area isn't very good though. Car parking good off street. Probably manic in high August period.
4 out of 5
by Joaquim

This traveler left a rating score only Posted Sep 12, 2014 on Hotels
4 out of 5
by A verified traveler

Nice Hotel

Posted Aug 30, 2014 on Hotels
Clean rooms and welcoming staff for a good price. On the negative side the airconditioning is a hassle to manage and the tv is too small to bother with ( no need for since wifi is available...)
2 out of 5
by A verified traveler from London

Disappointment

Posted Aug 19, 2014
There is nothing to add. Just find yourself another place.
5 out of 5
by Robbo from Belgium

Nice

Posted Jun 8, 2014 on Hotels
Nice hotel set in a questionable area. Fine during the day but wouldn't venture out at night unless you had too.