Hello Wendy,Thank you for your feedback. We're delighted to hear you enjoyed your experience. Please come back again soon!Sophie Pouyoune - Hotel Manager

Dear Amanda,We have discovered your one-star review and are sorry to note that your experience did not live up to your expectations. We would like to understand your concerns and would appreciate it if you could provide us with more information about what happened. This will enable us to take the necessary steps to improve the quality of our services.Kind regards,The management team

Hello Dinesh, Thank you for your positive review of our location and service. We take note of your comments regarding the toilets and apologize for the inconvenience. We are also aware that our establishment is showing signs of ageing and we will work to remedy this. We are delighted that you enjoyed our breakfast and the atmosphere. We look forward to welcoming you back and providing you with a more pleasant experience.The management team

Dear Andrew,Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed the comfort and convenient location of our hotel for exploring Vieux-Lille.We look forward to welcoming you back on your next visit to Lille.The management team

Hello Stephen,Thank you very much for your review. We are delighted that you enjoyed the location and setting of our hotel so much. We also take into consideration your comment regarding our rooms, and will endeavour to update and improve our facilities to provide an even more pleasant environment for our guests.Kind regards,The management team

Hello Catherine,Thank you very much for your comment. It's with great joy that we read of your satisfaction with the services we offer. The room is your cocoon during your stay, and we do our best so that you can find warmth and comfort there. Our location is also ideal for discovering the riches of Lille and staying close to amenities.We look forward to welcoming you back soon.The management team

Dear guest,Thank you for taking the time to share your review. We are delighted that you enjoyed our surroundings. We also note your comment about the brightness of some rooms. Regarding the air conditioning, we understand that this is an important element for your comfort and we are constantly working to update our facilities to offer the best possible comfort to our guests.We look forward to welcoming you back.The management team

Hello Sandra,Thank you very much for your kind and encouraging feedback. It's a real pleasure to read your satisfaction with all our services. Indeed, our team strives every day to provide you with a quality service. Our location, just a few minutes from Lille city centre and very close to the old town, is also an asset. We hope to see you again soon for an equally positive experience.The management team.

Dear David,Thank you for taking the time to rate our establishment. However, your rating seems to indicate that your experience did not live up to your expectations, and we would like to know more about what you did not like. Your comments and suggestions will help us target improvements to be made in order to meet your expectations.Kind regards,The management team.

Dear Riccardo,We are grateful to you for taking the time to tell us about your experience in our hotel. We are sorry that your experience did not live up to your expectations.We are aware that the hotel is showing signs of age, and we are sorry for the inconveniences caused. We assure you that we will undertake the necessary improvements. Your satisfaction remains our priority, and we always take all feedbacks received into account, they help us target improvements to make in order to better satisfy you. We sincerely hope that we will have the opportunity to welcome you back for a more satisfying experience.Kind regards,The management team.

Dear Stephen,Thank you very much for these complimentary comments. We are delighted that you enjoyed your stay with us.We look forward to welcoming you again soon.Kind regards,The management team.

Cher Anonymous, Vous nous faites partager votre expérience suite à votre séjour au Couvent des Minimes, je vous en remercie, votre avis nous est précieux.Vous renouvelant mes excuses les plus sincères, je vous prie de bien vouloir recevoir l'expression de sentiments dévoués.