A Few Problems... But Easily Ignored
Posted Feb 6, 2009
I asked for a non-smoking room, and not only did my room stink of cigarettes, but there was an ashtray in it! There were a few other niggles too: the TV remote didn't work, I was given no 'Do not disturb' sign (although in the end I didn't need it, as the cleaners did not appear till after midday on the third floor where I was), and the thermostat on one of my radiators was broken, stuck at maximum - although I managed to fix this myself with a pencil! However, being a mild-mannered Englishman as well as a student with low expectations, I did not complain, and actually found a lot positive about this hotel. The room was comfortable and big (with a nice desk for working on, where I spent quite a bit of time), the bathroom was fairly large and the water was always hot, and the staff were unfailingly helpful (although I do speak French). The location worried me at first, as it's very close to a sex shop and a 'sex ckub,' as well as many cheap take-away places; but actually, it's literally five minutes from the Grand' Place, thirty seconds from Gare Lille-Flandres, and I never felt unsafe there walking around at night. All in all, a great hotel if you're not too fussy - if you are, perhaps you would have told them the complaints I had, and maybe they'd have sorted them out! But you get what you pay for, and for that price you really can't complain - or at least I couldn't!