Bonjour Cheok Kheng,Merci pour cette super note, qui, nous l'espérons, est synonyme d'un agréable séjour.A bientôt peut être :)La réception

Dear Guest,We very much appreciate your comments regarding your stay.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you again,Sincerely,

Dear Paola,We very much appreciate your positive feedback regarding your stay.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Happy New Year !Sincerely,

Dear Colin,We are very glad to read your comment, thank you very much,See you soon in Lille,Regards

Bonjour Alice,Merci pour cette si bonne note !Nous sommes ravis que vous ayez passé un agréable séjour.A bientôt nous l'espérons !Cordialement,L'équipe réception

Hello Helen,Thank you for leaving such a kind review following your stay in our hotel. The entire team is glad you had a nice stay and we hope to see you again next time you are in Lille. Sincerely,The reception team

Hello Nadeem, Thank you for leaving a detailed review about your stay in our hotel. Reviews like yours help us improve every day.We apologize for the inconvenience of the bathroom sink and soap. But we are glad our team was reactive and efficient in helping you. And we hope your stay ended on a better note.We look forward to welcoming you again in the future.Sincerely,The reception team

Dear Carol,Thank you for your heartfelt message regarding your stay at Novotel Lille Centre Gares.We are truly grateful you enjoyed your stay with us. Our location is indeed one of our strong points, both close to transports and to the city center & the old town where the local restaurants are.We will be more than happy to welcome you again !Best regards,The reception team

Dear Guest, Thank you so much for sharing this excellent feedback about your stay at our hotel, Novotel Lille Centre Gares. We are glad that you enjoyed your stay and we hope to welcome you again soon. Best regards,

Dear Guest, Thank you so much for sharing this excellent feedback about your stay at our hotel, Novotel Lille Centre Gares. We are glad that you enjoyed your stay and we hope to welcome you again soon. Best regards,

Dear Guest, Thank you so much for taking time to share your feedback about your stay at Novotel Lille Centre Gares. We are glad that you enjoyed your stay and we hope to welcome you again soon. Best regards,

Dear Guest, Thank you so much for taking time to share a review about your stay at Novotel Lille Centre Gares. We are glad that you enjoyed your stay and we hope to welcome you again soon. Best regards,

Dear Hana, Thank you for taking the time to leave a feedback after your departure from our hotel. In fact, with the new covid safety and hygiene rules, we were unauthorized to serve anything other than cold options for breakfast. Furthermore, we are sorry that our restaurant being closed was unexpected. Kindly accept our apologies. Regarding parking, as you have so mentioned, the closest one belongs to the Lille Flandres train station and is located around 30 meters before the hotel. Being located on the business offices side of the city center, the area can in fact be less busy during the evenings. Again, we thank you for taking the time to leave a comment and hope to see you once again during a next stay in order to make up for the issues you encountered. Best regards,

Dear Shannon, Thank you for taking the time to leave a positive feedback regarding your stay in Lille. We look forward to welcoming you once again during a next stay. Best regards,

Dear guest, Thank you for rating your stay at the Novotel Lille Centre Gares following your departure. We are pleased to learn that you enjoyed your stay and look forward to welcoming you once more. Best regards,

Dear guest, Thank you for leaving a comment about the Novotel Lille Centre Gares. We hope to see you once again during a next stay in Lille. We wish you a happy new year! Best regards,

Dear Mr Joel, Thank you for leaving a comment following your departure from the Novotel Lille Centre Gares. We are happy to learn that our hotel's location, situated within walking distance of different touristic attractions, as well as both train stations, were to your liking. Also, we are pleased to read that our staff was welcoming but also that our breakfast buffet was up to your standards. That being said, I am sorry that the room size didn't match your expectations. During a next booking, kindly indicate that you would like a bigger room, and we will do what is in our capacity to positively answer that request. We wish you and your family happy holidays and hope to see you once more! Best regards,

Dear guest, We thank you for taking the time to leave a comment regarding your stay at the Novotel Lille Centre Gares. It is a pleasure to learn that your stay was up to your standards. Allow us to thank you! As for the temperature in the room, we are sorry that it didn't suit you. During a next stay don't hesitate to let us know so we can find a solution on spot. We hope to see you once again during a next trip to Lille. Best regards,

Cher client, Nous vous remercions d'avoir pris le temps de laisser un commentaire suite à votre séjour au Novotel Lille Centre Gares. Nous sommes désolés d'apprendre que votre séjour n'était pas à la hauteur de vos attentes. Nous vous prions de bien vouloir accepter nos sincères excuses. Nous espérons vous revoir lors d'un prochain séjour afin de regagner votre confiance. Cordialement,

Dear guest, Thank you for taking the time to leave a comment about your stay at the Novotel Lille Centre Gares. We are happy to learn that our hotel's location, situated 30 meters after a parking garage as well as near many touristic attractions, was to your liking. Furthermore, we are glad to know that you were pleased with our several breakfast options found in our buffet. We hope to see you once again during a next stay in Lille. Best regards,

Dear Aytac, Thank you for taking the time to leave a comment about your stay at the Novotel Lille Centre Gares. We are glad to know that the upgrade we provided allowed you to comfortably enjoy your stay! We hope to see you once again during a trip to Lille. Best regards, Paula

Dear Mr James, Thank you for taking the time to leave a comment about the Novotel Lille Centre Gares. Our team is happy to know that our services was up to your standards. Furthermore, rest assured that we will do what we can to improve the quality of the ammenities mentionned above. On the other hand, we are sorry to hear that the deposit amount wasn't to your liking. During a next stay, don't hesitate to let us know that you prefer to prepay your reservation upon arrival. Once more, we thank you for the kind comments and hope to welcome you once again during a next trip to Lille. Best regards,

Dear guest, Thank you for taking the time to leave a rate regarding your stay at the Novotel Lille Centre Gares. We are pleased to learn that you enjoyed your stay with us and hope to see you again during a next trip to Lille. Best regards,

Dear guest, Thank you for taking the time to leave a comment regarding your stay at the Novotel Lille Centre Gares. We are pleased to hear that the room was up to your standards and that our staff was able to make your stay a better one. We look forward to welcoming you once more during a next stay! Best regards,

Dear guest, Thank you for taking the time to leave a comment about your stay at the Novotel Lille Centre Gares. We are glad to hear that you were pleased with our services and will be sure to let our team know! As for parking, as you have mentioned in your comment, one is available and is situated just before the hotel. On the other hand, it is the parking from the train station. We look forward to welcoming you once more. Best regards,

Dear guest, Thank you for taking the time to leave a comment about the Novotel Lille Centre Gares. We are pleased to hear that our staff was up to your standards and that our location helped you enjoy your stay even more! On the other hand, I am sorry to hear you were disturbed by the work being done. We hope to see you once again, this time without the nuisance! Best regards,

Madame/Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Lille Centre Gares. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs. Bien cordialement,

Dear guest, Thank you for taking the time to leave a comment regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. Please allow us to thank you once more for I am sure the staff will be pleased to hear about your opinion. In hopes to see you once more during a next stay in Lille. Best regards,

Dear Madam/Sir, Thank you for taking the time to tell us about your experience at the Novotel Lille Centre Gares. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Chère Natacha, Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Lille Centre Gares. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Bien cordialement,

Dear Mr. IBITOYE, Thank you for taking the time to tell us about your experience at the Novotel Lille Centre Gares. Our staff is happy to know that we provided a pleasing service experience and would like to thank you for the compliment. At Novotel, your feedback is of the utmost importance to us; therefore, we appreciate your sharing your impressions. It is our hope that you will give us the opportunity to better serve you during a next visit to Lille. Sincerely,