When we travel, I look for cleanliness and the overall condition of the facility first. I always appreciate the friendliness/helpfulness of the staff, too. This hotel was great on both of these things. The staff always greeted us with a smile and a "Hi!" every time we walked through the doors. (We stayed for four nights, so we were in and out of the building a lot.) They were very accommodating, too.
When we first went up to our room and we got off the elevator, I was first struck by the pleasant scent in the air. That, to me, was a good sign that the building was clean. And it was. The maids did a great job each day in keeping our room clean, too.
The manager, G.R., was very friendly and often struck up a conversation with us.