Ratings based on 329 Verified Reviews

3.6 out of 5
76% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Nice hotel un the center of Miraflores

Posted Jan 26, 2017
This hôtel is located not far from the seaside. It's old but very clean and the workers are very polite and attentif to the clients needs.
Comment from Hotel Management
Jan 30, 2017 by Cynthia Márquez, Hotel Management
Dear: Thanks you for share you commets, our team appreciate it. We strive to make experience, and definitely the location es great and give a extra point to the trip. We offers room in the modern and colonial building, you can make the reservation according to yours preference. We hope have a nice weekend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyable

Posted Jan 18, 2017
Pros: The staff were great and willing to help.
Cons: They need to have ceiling fans, the rooms were quite warm.
Location: near the beach, shopping center, parks, casinos and local cuisine.
It was a pleasant and comfortable hotel. Close to the beach , shopping and dining areas.
Comment from Hotel Management
Jan 19, 2017 by Cynthia Márquez, Hotel Management
Dear: Thanks you very much, for the score and the comments, we are more than happy , that you had a pleasant stay. We offers standing fan and we considered your opinion. We hope with can assist in your next trip to Peru, Lima. Have a nice week.
2 out of 5
by A verified traveler

No View!

Posted Dec 3, 2016
I stayed for four nights and they gave me a room with no view. The window looked into an internal alley with other windows and walls. It was terrible and depressing. I asked them if I could switch rooms but they wanted to charge me a lot more money for another room. Terrible customer service in my opinion. Also, window was right above the back of the kitchen where the staff would talk early morning and even in the afternoon. It was not a pleasant stay, I won't go back and I don't recommend them.
Comment from Hotel Management
Dec 12, 2016 by Cynthia Márquez, Hotel Management
Dear: Thanks for the feedback is important for us. We offers rooms in the modern and colonial building ,a different price . Sorry for the noise , we talked to the staff about it. We working hard to assist our guest is our mision. We strength is customer service, you can read other feedbacks. have a nice week.
5 out of 5
Recommended
for Everyone
by A verified traveler

close to ocean, close to Marriott where Obama stay

Posted Nov 24, 2016
Pros: every thing
Cons: no idea for it's class
Location: enjoying the nature, culture, food, people and even the zoo
This hotel is situated close to ocean, close to restaurants and shopping centers, very good service , facilities and price Lima is clean and beautiful city.
Comment from Hotel Management
Dec 1, 2016 by Cynthia Márquez, Hotel Management
Dear: Thanks for your feedback , we glad you appreciate our service ,and the extra point is Miraflores , perfect for your stay in Lima. We hope we can assist in your next trip.
3 out of 5
Recommended
for Everyone
by A verified traveler from Western Australia

Nice, safe and friendly

Posted Nov 21, 2016 on Wotif
Staff were excellent especially the porter, such a nice, happy, pleasant guy. The hotel has two resident tortoises and they dont mind being hand fed. The beds in the old section are huge, all the beds are comfortable. Hot water all the time with good pressure, the new section has waterfall shower heads. The hotel is quiet as far as external street noise goes but stairwell noise carries a bit, my only complaint and barely rates a mention. Breakfast is good but not brilliant, plenty of choices and big bowl of fresh diced fruit every day. Three minutes up the street is Lacorma, a boutique shopping hub with plenty of food options, a little pricey but good. A ten minute walk gets you to the Miraflores Inka market and main shopping hub,well worth a look and once again plenty of food outlets. All in all a good place to stay in Lima.
Comment from Hotel Management
Nov 26, 2016 by Cynthia Márquez, Hotel Management
Dear: We are glad your experience was great, our team fell happy for your comments, we always assited our guest like kings in all the ways. Miraflores is the perfect stop to add a extra point in your trip like you describe well. We hope we can the oportunity to say welcome back. have a great weekend.
3 out of 5
by A verified traveler

Clean and close to great shopping mall

Posted Nov 16, 2016 on Hotels
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4 out of 5
Recommended
for Everyone
by A verified traveler from australia

Great Staff great position

Posted Nov 12, 2016 on Wotif
We had a double mix up with suitcases and the staff went over and beyond to help. Cannot praise or thank them enough. Great position. Would certainly recommend
Comment from Hotel Management
Nov 14, 2016 by Cynthia Márquez, Hotel Management
Dear oldies: We glad for the score and the comments, thanks for appreciate our team , we are more than happier that you have a great experience. Have a good weekend
4 out of 5
by A verified traveler

Convenient and clean hotel

Posted Nov 11, 2016 on Hotels
The staff was courteous, breakfast was good for its value. The room was clean.
Comment from Hotel Management
Nov 14, 2016 by General Manager, Hotel Management
Dear Guest: Thank for the comment, and score .we glad that you visit here it was very good . We work so hard to feel our guest like home . We hope in your next visit we can assistant . Have a great weekend
2 out of 5
by A verified traveler from US

Small bed no air conditioner to hot

Posted Nov 9, 2016
Pros: The staff very nice people but hotel not good
Cons: Room amenities too hot
Location: Good location
Small bed no air conditioner to hot nice location
Comment from Hotel Management
Nov 10, 2016 by Cynthia Márquez, Hotel Management
Dear Medina: Thanks for leave your comments , we offers room in the colonial and modern building. We are happy our location works well on your trip. regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Boca Raton, United States of America

Perfect Location

Posted Nov 8, 2016
Location: Great Location, close the Larcomar mall in Miraflores and beautiful surroundings.
We had a pleasant stay at this hotel. The staff was very nice and professional.
Comment from Hotel Management
Nov 10, 2016 by Cynthia Márquez, Hotel Management
Dear Eugenio: Thank you for taking the time to post a review. We glad you had terrific experience and that our location worked well for your visit. regards,