The hotel was fine. Location was very good. The staff and the lobby area are very nice. The room was clean. I did not consider it a luxury hotel as certain things were not up to that standard, such as: no wifi in rooms only in lobby and high speed not available unless you paid for it; no free bottled water - there were 2 bottles in the bathroom with price listed - drinking bottled water is a must in Peru; no sitting area in room.
Comment from Hotel Management
Oct 7, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your comments in Hoteles.com about your recent stay at our Casa Andina Private Collection Miraflores. Your impressions are truly important to us.
We are sorry to know that the new Wi-fi service did not succeed your expectations. We would like to take this opportunity to tell you that we have implemented a new Wi-fi service High Speed, which is an internet enhanced and exclusive that will allow you to enjoy a top navigation experience, wich has a modest additional cost, we also have and internet free basic, in wich you can check your email, social networking, etc in our public areas such lobbies and the restaurant.
It is very important for us to know about the impressions of our guests as it will help us to take all necessary corrective actions.
We look forward to see you again in the near future.