Ratings based on 534 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 24, 2017
Great place, well situated in Miraflores. Friendly, helpful staff, comfortable room. Wifi.
2 out of 5
by A verified traveler

Disappointing

Posted Jan 18, 2017
I travel often to Lima and was hoping that this hotel near my office would be a viable option. But the facilities were poor (uncomfortable bed, slow "high-speed" internet, dimly lit room), the staff unhelpful, and the restaurant bad. I won't be back.
Comment from Hotel Management
Feb 1, 2017 by The Management, Hotel Management
Dear guest, I appreciate the opportunity to know about your impressions regarding our hotel. I regret that we cannot fullfill your expectations of a 5 star hotel. We are really taking into account your feedback as it will definitely help us to note those matters that may need more attention from our side. We appreciate the opportunity you give us to improve and we sincerely hope you shall give us the chance to serve you once again at any of our hotels. Kind regards, The Management
4 out of 5
by A verified traveler from Singapore

Nice hotel and friendly staff

Posted Dec 22, 2016
Pros: Nice hotel and friendly staff
The hotel is quite nice and unique. The staff there was amazing and friendly, they even called and asked about the food that I ordered for room service
Comment from Hotel Management
Dec 28, 2016 by Leslie Sanchez, Hotel Management
Dear guest. Thank you for sharing your comments in Expedia.com about your recent stay at our Casa Andina Private Collection Miraflores. Your impressions are truly important to us and we are pleased to know that the service of our staff exceeded your expectations. We hope to have the joy of welcoming you back again in the near future. Kind regards, The management
4 out of 5
Recommended
for Everyone
by A verified traveler

great hotel close to everything.

Posted Dec 14, 2016
The hotel was located closed to everything in miraflores. Great restuarants, beach, etc were within 1 km walk.
Comment from Hotel Management
Dec 20, 2016 by Leslie Sanchez, Hotel Management
Dear guest. Thank you for the time you took to share your experience in Expedia.com about your recent stay at our hotel. We are pleased that the location of the hotel was convenient for you since we are in the most central area of Miraflores. We look forward to see you again in the near future at our Casa Andina Private Collection Miraflores or any of our other properties in Peru. Kind regards, The management
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great rooms, really nice hotel. I will go back.

Posted Nov 28, 2016
Pros: Gym good, pool and sauna good. Nice friendly staff. Room was excellent. Good location.
Cons: Internet works well, but takes time to log on and you can only connect three devises. Breakfast eggs are awful.
Location: Very central
Simply a great hotel. Nice staff, great rooms. I would recommend the hotel to a friend.
Comment from Hotel Management
Dec 2, 2016 by Leslie Sanchez, Hotel Management
Dear guest. Thank you for taking the time to shre your comments in Expedia.com about your recent stay at our hotel. Your impressions are truly important to us and we are pleased to know that you were more than satisfied with our facilities and service provided during your stay. We are taking into account your comments about the eggs at breaksfast and the use of the internet in the room. We hope to see you again in the near future at our Casa Andina Private Collection Miraflores or any of our other properties in Peru. Kind regards, The management
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay

Posted Nov 15, 2016
Good location, good breakfast and very comfortable spacious room
Comment from Hotel Management
Dec 2, 2016 by Leslie Sanchez, Hotel Management
Dear guest. Thank you for the time you took to share your experience about your recent stay at our hotel. We look forward to see you again in the near future at our Casa Andina Private Collection Miraflores or any of our other properties in Peru. Kind regards, The management
5 out of 5
by A verified traveler

Posted Oct 19, 2016 on Hotels
Wonderful staff. Excellent full breakfast buffet. Good convenient coffee shop. Safe & secure
Comment from Hotel Management
Oct 25, 2016 by General Manager, Hotel Management
Dear guest. Thank you for such a lovely comment about your recent stay with us, your impressionas are truly important to us. We are really pleased to know that you were more than satisfied with our service provided and you enjoyed our breakfast buffet and the Sama coffee shop. We hope to see you again in the near future at our Casa Andina Private Collection Miraflores or any of our other properties in Peru. Kind regards. The management
5 out of 5
by A verified traveler

Outstanding hotel and even better staff

Posted Sep 29, 2016 on Hotels
Luxury hotel property in the middle of very safe Miraflores area. Terrific staff was very helpful and treated my wife and I like royalty during two brief stays on our way to and from trip to Machu Picchu.
Comment from Hotel Management
Oct 7, 2016 by General Manager, Hotel Management
Dear guest. We really appreciate you taking the time to share your review in Hoteles.com regarding your recent stay at our Casa Andina Private Collection Miraflores. Your impressions are truly important to us and we are pleased to know that you were more than satisfied with the service provided during your stay. We hope to see you again in the near future at our hotel or any of our other properties in Peru. Kind regards, The management
4 out of 5
by A verified traveler

Great location in Miraflores

Posted Sep 28, 2016 on Hotels
The hotel was fine. Location was very good. The staff and the lobby area are very nice. The room was clean. I did not consider it a luxury hotel as certain things were not up to that standard, such as: no wifi in rooms only in lobby and high speed not available unless you paid for it; no free bottled water - there were 2 bottles in the bathroom with price listed - drinking bottled water is a must in Peru; no sitting area in room.
Comment from Hotel Management
Oct 7, 2016 by General Manager, Hotel Management
Dear guest, Thank you for taking the time to share your comments in Hoteles.com about your recent stay at our Casa Andina Private Collection Miraflores. Your impressions are truly important to us. We are sorry to know that the new Wi-fi service did not succeed your expectations. We would like to take this opportunity to tell you that we have implemented a new Wi-fi service High Speed, which is an internet enhanced and exclusive that will allow you to enjoy a top navigation experience, wich has a modest additional cost, we also have and internet free basic, in wich you can check your email, social networking, etc in our public areas such lobbies and the restaurant. It is very important for us to know about the impressions of our guests as it will help us to take all necessary corrective actions. We look forward to see you again in the near future. Kind regards, The management
4 out of 5
Recommended
for Everyone
by A verified traveler from Boynton Beach, FL

Close to all (I need)

Posted Sep 26, 2016
Fast and easy check in, simple to get a late check out. Breakfast ok The only if was to charge for the internet in the room.
Comment from Hotel Management
Oct 7, 2016 by The management, Hotel Management
Dear guest, Thank you for your comments about your recent stay at our hotel. Your impressions are very important to us. We hope to have the joy of welcoming you back again in the near future at our Casa Andina Private Collection Miraflores. Kind regards, The management