Ratings based on 59 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
100% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Santiago

Excelente estadía en Lima! recomendable!

Posted Oct 5, 2016
Location: El hotel estaba ubicado muy cerca de restaurantes (av. dos de mayo) y también a una zona de compras (calle conquistadores).
El servicio del hotel fue excelente, siempre preocupados por mis necesidades. Las habitaciones son bastante amplias y la ubicación es excelente, en el mejor distrito de Lima. La comida fue muy buena y la atención también! Fui como parte de una conferencia y la sala donde se desarrolló mi evento en el hotel tenía equipos muy modernos y conexión a internet super rápida.
Comment from Hotel Management
Nov 10, 2016 by Leslie Burgos , Hotel Management
Muchas gracias por compartir, a través de este medio, la experiencia vivida recientemente en el hotel. Valoramos el tiempo que nos regaló haciéndolo, y sobretodo, que destaque los servicios que ofrecemos en nuestro hotel, con quienes compartiremos este reconocimiento. Esperamos poder darle la bienvenida nuevamente muy pronto! Saludos Cordiales, Leslie Burgos Customer Service Manager Delfines Hotel & Casino
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 29, 2016 on Hotels
5 out of 5
by Dennis

This traveler left a rating score only Posted Jul 3, 2016 on Hotels
5 out of 5
by Dennis

Posted Jun 28, 2016 on Hotels
Comment from Hotel Management
Jul 1, 2016
Dear Dennis, Thank you very much for sharing , through this medium , recent experience at the hotel. We appreciate the time you gave us doing , and above all, highlighting the services we offer in our hotel , with whom we share this recognition. We hope to welcome you again soon ! Best regards, Leslie Burgos Customer Service Manager Delfines Hotel & Casino
5 out of 5
by Raul

Posted Mar 30, 2016 on Hotels
Comment from Hotel Management
Jul 1, 2016
Dear Raul, Thank you very much for sharing , through this medium , recent experience at the hotel. We appreciate the time you gave us doing , and above all, highlighting the services we offer in our hotel , with whom we share this recognition. We hope to welcome you again soon ! Best regards, Leslie Burgos Customer Service Manager Delfines Hotel & Casino
5 out of 5
by FLAVIO

Posted Feb 22, 2016 on Hotels
Comment from Hotel Management
Jul 1, 2016
Dear Flavio, Thank you very much for sharing , through this medium , recent experience at the hotel. We appreciate the time you gave us doing , and above all, highlighting the services we offer in our hotel , with whom we share this recognition. We hope to welcome you again soon ! Best regards, Leslie Burgos Customer Service Manager Delfines Hotel & Casino
4 out of 5
by A verified traveler

Good value.

Posted Jan 4, 2016
Convenient location in nice neighborhood. Great executive floor. Front desk very helpful. Rooms very clean. Good brunch.
Comment from Hotel Management
Jul 1, 2016 by Leslie Burgos, Hotel Management
Dear Guest, Thank you very much for sharing , through this medium , recent experience at the hotel. We appreciate the time you gave us doing , and above all, highlighting the services we offer in our hotel , with whom we share this recognition. We hope to welcome you again soon ! Best regards, Leslie Burgos Customer Service Manager Delfines Hotel & Casino
3 out of 5
by A verified traveler

Posted Dec 2, 2015
Nothing exceptional to comment more than the pillows are very, very good
Comment from Hotel Management
Jul 1, 2016 by Leslie Burgos, Hotel Management
Dear Guest, Thank you very much for sharing , through this medium , recent experience at the hotel. We appreciate the time you gave us doing , and above all, highlighting the services we offer in our hotel , with whom we share this recognition and suggestions. We hope to welcome you again soon ! Best regards, Leslie Burgos Customer Service Manager Delfines Hotel & Casino
5 out of 5
by Enrique from Santiago, Chile

Muy recomendable

Posted Aug 5, 2015 on Hotels
Disfrute junto a mi esposa de una muy buena estadía
Comment from Hotel Management
Jul 1, 2016
Estimado Enrique, Muchas gracias por compartir, a través de este medio, la experiencia vivida recientemente en el hotel. Valoramos el tiempo que nos regaló haciéndolo, y sobretodo, que destaque los servicios que ofrecemos en nuestro hotel, con quienes compartiremos este reconocimiento. Esperamos poder darle la bienvenida nuevamente muy pronto! Saludos Cordiales, Leslie Burgos Customer Service Manager Delfines Hotel & Casino
4 out of 5
by ruben from Sunchales

Para Mejorar

Posted Jun 29, 2015 on Hotels
Contrate un servicio superior, y nunca me informaron los servicios que incluían, por ej que había un piso (12) para poder usar en forma especial.... recien me enteré el último dia por otro pasajero (lamentable) Por otro lado en 3 oportunidades me solicitaron los pasaportes para fotocopiar porque no encontraban las anteriores.
Comment from Hotel Management
Jul 1, 2016
Estimado Rubén, Muchas gracias por tomarse el tiempo para compartir con nosotros sus comentarios, los cuales revisaremos con las áreas correspondientes. Esperamos volver a contar con su visita pronto. Saludos cordiales, Leslie Burgos Customer Service Manager Delfines Hotel & Casino