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Reviews of Embajadores Hotel

3 out of 5
Embajadores Hotel
Calle Juan Fanning N. 320 Miraflores, Lima, Lima

Reviews

6.8
Rating 10 - Excellent. 47 out of 232 reviews" "
Rating 8 - Good. 66 out of 232 reviews" "
Rating 6 - Okay. 70 out of 232 reviews" "
Rating 4 - Poor. 22 out of 232 reviews" "
Rating 2 - Terrible. 27 out of 232 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Javier Martin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia hotel is horrible. They charge you for everything you cannot bring family members to your room. You have to see in the lobby they charge for everything is terrible. I talked to a lot of American people there. They all very upset. You guys always do this to me for $1000. Next time I get an apartment so sad.
Stayed 24 nights in Jan 2024

10/10 Excellent

Milan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price.
Stayed 1 night in Jan 2024

8/10 Good

Jose

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Alejandro, WHITE PLAINS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good breakfast and nice staff and service
Stayed 4 nights in Nov 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so incredibly amazing. I would like to express my sincere gratitude to Francisco, Ociel, Erica, Joanna, Gabriel, Alfonso and the cleaning staff. I had the best time staying at the Embajadores. And the main reason for this is them. They are the kindest, most friendly and professional hotel team that I have ever had the privilege of staying with. I would highly rate this hotel, and definitely stay here again! Sure there were a few minor issues, such as the loss of hot water for a few days, however that was no big deal. I am truly grateful for such a wonderful trip and a delightful stay. I highly recommend this Hotel Sincerely, Philip(Felipe)Schnabel
Stayed 13 nights in Jun 2023

6/10 Okay

Arturo

Business traveler
Liked: Cleanliness, staff & service
Good location
Stayed 3 nights in May 2023

10/10 Excellent

Giselle, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, the location is within walking distance to Larco Mar, the area is safe. The breakfast option is excellent.
Stayed 5 nights in Apr 2023

10/10 Excellent

Daisy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all you need for affordable price. very friendly staff.
Stayed 2 nights in Mar 2023

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
It was great , the hotel have air conditioning so the room was good , the fridge work , the hotel have a pool in the roof so you can see the city ,the staff was super nice
Stayed 2 nights in Feb 2023

8/10 Good

edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2023

6/10 Okay

RUTH

Xxxxxxx
Stayed 3 nights in Feb 2023

10/10 Excellent

roque

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place is excellent! Clean, staff are friendly, location is perfect. Love it.
Stayed 2 nights in Feb 2023

10/10 Excellent

Denis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. It is modern, very clean an, especially, very well located - close to the ocean, Larcomar and many other sites of interest. Highly recommended. Special kudos to Ociel.
Stayed 7 nights in Jan 2023

4/10 Poor

BARBARA

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities

8/10 Good

Karol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are anazingly helpful
Stayed 1 night in Oct 2022

6/10 Okay

Yordanos

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good location & Service - Dump Room!!!
The location was great!! The service people are so nice, friendly and helpful. The room was terrible! Old fridge with charcoal dirt or mold was in the room. The hotel needs big time renovation! The window curtain can't even close properly, looking through was an eye soar, it looked like corner wall dumpster...
Stayed 1 night in Sep 2022

8/10 Good

federico

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Gym is a joke
Stayed 1 night in Jul 2022

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, from the tranquility of the place and the easy access to the shops.
Stayed 16 nights in Jun 2022

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
It is an average place, ok for a quick overnight stay, but not very comfy for a longer duration, small rooms, not much view, location is good
Stayed 1 night in May 2022

4/10 Poor

Richard

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Will never stay again for sake of health
Black mold nearly choked us out of the building... in fact we should have left. Spent all day out just to stay out but black mold in curtain blinds and maybe the bed too. Breakfast not open until 8 and could not even sit in room for coffee. Front desk staff were amazingly helpful.
Stayed 4 nights in May 2022

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not worth the price at all
The room is not worth the price, the shower had no pressure and the curtains didn’t even covered all the tub. The “king” bed is reality two beds put together which you can notice when you lay in the middle because you sink. The quality is not worth the price, I will never be staying there again
Stayed 1 night in Apr 2022

4/10 Poor

Juan Carlos, Charlotte

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Great customer service,
Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveler

Stayed 10 nights in Dec 2020

10/10 Excellent

Susanna, Vancouver

Liked: Cleanliness, staff & service
Front desk staff very helpful. 1st time in Peru, so when asked where to shopping, visiting, and good restaurants, they searched and tried to make a reservation.
Stayed 3 nights in Jan 2020

8/10 Good

Austin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its nice
It was a nice hotel and was within a short walk to everywhere we wanted to go. The pool was nice, no use of the bar and restaurant as there were other options close by.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019

8/10 Good

Gustavo

Stayed 2 nights in Oct 2019

8/10 Good

Sally

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
Lovely staff very helpful bedroom comfort ok miraflores lovely but a bit far out of central lima
Stayed 2 nights in Oct 2019

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convinient
It was fine. The room and bathroom were clean And the tour bus picked up at the hotel. Shuttle runs $60 sols.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Average stay- location was good but didn’t feel clean. Thin walls. Cold
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the water and the restaurants. Breakfast was very good. The staff were attentive to your needs.
Stayed 2 nights in Mar 2019
Response from Gianfranco Segura on Mar 29, 2019
Thank you very much for your valuable comment.

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

6/10 Okay

Alan d

Liked: Cleanliness
Very poor breakfast. Pillows like bricks. However it was clean and safe and quiet.
Stayed 1 night in Feb 2019
Response from Embajadores Hotel on Feb 12, 2019
Thanks for your comments, we will address your recommendations immediately

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except the Internet. It went on and off constantly.
Stayed 2 nights in Jan 2019
Response from Embajadores Hotel on Jan 29, 2019
Thanks for your comments. During the last month the internet company made some maintenance and adjustments in the area and that was the reason of the instability.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Embajadores Hotel on Jan 17, 2019
Thanks for your review!

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
The pool is a joke, so tiny, the administration staff unfriendly
Stayed 7 nights in Nov 2018
Response from Embajadores Hotel on Jan 9, 2019
Dear Guest: We are sorry about your experience with the pool size. We offer in photos all facilities we have at the hotel. Please let us know what happened with the staff, since our best comments come about them and we take very seriously the service we want to deliver.

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property was old, strong humidity smell, laud guests. When we requested to use the jacuzzi it was so old from the 80' and so hot that we couldn't use it!. The "gym" was a joke! bicycle without seat, weight without handle horrible!
Stayed 11 nights in Nov 2018
Response from Embajadores Hotel on Jan 13, 2019
Dear Guest: About your comments, we wanted to tell you that our gym is 100% operative and our jacuzzi works perfectly. It is wear to hear you have an issue on those. Please send us an email in order to let us know what happened.

8/10 Good

Anne-Marie, Abbotsford BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and nice location, but the pool was closed due to maintenance.
Stayed 2 nights in Aug 2018
Response from Embajadores Hotel on Sep 11, 2018
Dear Anne: Thanks for your comments, due to hotel standars we need to close the pool once a year.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely the best place we stayed the whole trip
Stayed 1 night in Jun 2018
Response from Embajadores Hotel on Jan 18, 2019
Thanks for taking the time to share your comments! Hope to see you again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friemdly staff. We arrived after midnight using their transfer service from the hotel. I felt safe they have night gaurd and the doors are looked after 11pm. Breakfast is better then what I had expect. Good coffee, yogurt, cereal, local fruit and bread/butter and much more. Oh, earthquake proof.
Stayed 1 night in May 2018
Response from Embajadores Hotel on May 31, 2018
Thanks for your comments Maria!

10/10 Excellent

paul

Liked: Cleanliness, staff & service
Response from Embajadores Hotel on May 31, 2018
Thanks for your score!

6/10 Okay

Giuseppe, Brussels

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Our stay in Miraflores
This property is pretty old but centrally located in Miraflores. Our stay with them was ok. However in the room there was a certain smell of humidity. The staff was friendly and ready to answer our questions. The breakfast was pretty basic. For one or two days I guess a stay there is ok. From the hotel we could walk everywhere in Miraflores and good restaurants could be easily reached.
Stayed 3 nights in Dec 2017
Response from Embajadores Hotel on Jan 18, 2019
We will take note of your comments. Thanks

2/10 Terrible

Madelin

Disliked: Staff & service, property conditions & facilities, room comfort
very disappointed
Suppose to have internet, we didn't have it, furniture in a very poor condition, we will not recommend this hotel or come back ever.
Stayed 5 nights in Oct 2017
Response from Embajadores Hotel on Jan 18, 2019
We will take note of your comments. Thanks

6/10 Okay

Olga L

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017
Response from Embajadores Hotel on Jan 18, 2019
Thanks for your score!

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst room
We got the worst room the hotel had to offer. No window and bad lighting.
Stayed 2 nights in Sep 2017
Response from Embajadores Hotel on Jan 17, 2019
We will take note of your comments. Thanks

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Very kind staff, that's the best of the hotel. The room was not as comfortsble as expected. Not shinny-white towels. Few drops of shampoo! Good internet connection. I have to repeat: the staff is very kind but I was not impressed by the hotel. I would prefer not to recommend it at this time.
Response from Embajadores Hotel on Jan 18, 2019
We will take note of your comments. Thanks