Executive Apartment, 1 King Bed | Private kitchenette | Microwave, electric kettle, cookware/dishes/utensils

Reviews of Estelar Apartamentos Bellavista

3.5 out of 5
Estelar Apartamentos Bellavista
Bellavista 216, Miraflores, Lima, Lima

Reviews

8.6

Excellent

Rating 10 - Excellent. 250 out of 502 reviews" "
Rating 8 - Good. 174 out of 502 reviews" "
Rating 6 - Okay. 41 out of 502 reviews" "
Rating 4 - Poor. 17 out of 502 reviews" "
Rating 2 - Terrible. 20 out of 502 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Camilo

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It is a great property that is conveniently located near everything in Miraflores. The rooms are spacious, and having a kitchen is fantastic. Additionally, the hotel staff was always helpful, answering our requests and questions with great care.
Stayed 3 nights in Dec 2023
Response from Hugo Avila-Hotel Manager on Jan 12, 2024
Dear Camilo:We are glad to know that you enjoy your stay with us and we hope that you can stay at our hotel again soon.Best Regards

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love this beautiful Hotel. Clean, confortable, love breakfast, people were very helpful and nice.
Stayed 10 nights in Dec 2023
Response from Hugo Avila-Hotel Manager on Jan 8, 2024
Dear Rosa:We apprecaite your feedback, we will share your kinds words with our team.Best Regards

8/10 Good

Andres

Traveled with family
Liked: Cleanliness, room comfort
Good location, good place (in renovated rooms).
We booked two rooms, for two parts of the family. One of the rooms was really nice, the other one was really shabby and old, with a bad-smelling carpet. We demanded a change, and fortunately they did it, and gave us a second good room. So, make sure you ask for one of the *renovated* rooms if you stay at Estelar. Those rooms are really good; breakfast is very nice, service is excellent, the location is really the best possible. But don't stay in an unrenovated room!!!
Stayed 2 nights in Dec 2023
Response from Hugo Avila-Hotel Manager on Jan 4, 2024
Dear Andres:We appreciate your feed back.Best Regards

10/10 Excellent

Marie T

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, very diverse and great breakfast, very good location for walking distance to restaurants and shopping.
Stayed 9 nights in Dec 2023
Response from Hugo Avila-Hotel Manager on Jan 4, 2024
Dear Marie T:We are glad to know that you enjoy your stay with us and we hope that you can visit our hotel again soon.Best Regards

6/10 Okay

Qiang

Traveled with family
Liked: Cleanliness, room comfort
“Welcome drink” is not welcomed.
The hotel is good. We were offered welcome drinks on arrival. The drink offered was pisco. We don’t drink, and we asked if we can choose any other options, like juices. The stuff told us either pisco or coffee. No other option. We were not feel welcomed. We also stayed Hotel Estelar Miraflores, we also had welcome drinks there, and we were offered juice. If you cannot provide some verity of drinks, then don’t offer it.
Stayed 1 night in Dec 2023
Response from Hugo Avila-Hotel Manager on Jan 2, 2024
Dear Guest:We apprecaite your feedback, we will review the mentioned point with our team.Best Regards

10/10 Excellent

Henry

Liked: Cleanliness, room comfort
Excelente servicio
Stayed 3 nights in Nov 2023
Response from Hugo Avila-Gerente Hotel on Dec 27, 2023
Apreciado Henry:Gracia por brindarnos tu comentario, esperamos recibirte nuevamente pronto.Atentamente,

10/10 Excellent

Jeremy

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Hugo Avila-Gerente Hotel on Dec 14, 2023
Estimado Jeremy:Gracias por brindarnos tu calificación.Atentamente,

4/10 Poor

Laura

Stayed 4 nights in Dec 2023
Response from Hugo Avila-Gerente Hotel on Dec 12, 2023
Estimada Laura:Gracias por tu comentario.Atentamente,

10/10 Excellent

Alan

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023
Response from Hugo Avila-Gerente Hotel on Dec 11, 2023
Apreciado Alan:Gracias por brindarnos tu calificación, esperamos poder recibirte nuevamente pronto.Atentamente,

10/10 Excellent

Maria Fernanda, San Jose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing! We loved it! I totally recommend this property. From the beginning, all the staff made us feel at home. They are very helpful and friendly. Breakfast is delicious and the menu of the restaurant as well. We had a full day tour, and they made us breakfast box, to go. Also, they had, for me, a special detail for my birthday. We definitely come back...!
Stayed 3 nights in Nov 2023
Response from Hugo Avila on Nov 28, 2023
We appreciate your comments, we are pleased to know that you had a memorable stay.Kind regards,Hugo AvilaGeneral Manager

8/10 Good

Cherry

Stayed 5 nights in Nov 2023
Response from Hugo Avila-Gerente Hotel on Nov 14, 2023
Estimada Cherry:Gracias por tu calificaciónAtentamente

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
The gym.
Stayed 4 nights in Oct 2023
Response from Hugo Avila-Hotel Manager on Nov 7, 2023
Dear Rosa:We appreciate your feedback and we hope that you can visit us again soon.Best Regards

10/10 Excellent

Rosa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The gym and its clean
Stayed 4 nights in Oct 2023
Response from Hugo Avila-Hotel Manager on Nov 3, 2023
Dear Rosa:We appreciate your feedback.Best Regards

10/10 Excellent

Rosa

Loved the gym.
Stayed 4 nights in Oct 2023
Response from Hugo Avila-Hotel Manager on Oct 30, 2023
Dear Rosa:We appreciate you feedback and we hope that you can visit us again soon.Best Regards

10/10 Excellent

Rosa

Liked: Cleanliness
I lived the gym.
Stayed 3 nights in Oct 2023
Response from Hugo Avila-Hotel Manager on Oct 27, 2023
Dear Rosa:We apprecaite your feedback and we hope that you can visit us again soon.Best Regards

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 3 nights in Oct 2023
Response from Hugo Avila-Hotel Manager on Oct 24, 2023
Dear Rosa:We appreciate your feedback.Best Regards

10/10 Excellent

Javier

Business traveler
Liked: Cleanliness, room comfort
Good as always, I'll be back soon
Stayed 2 nights in Oct 2023
Response from Hugo Avila-Hotel Manager on Oct 20, 2023
Dear Javier:We appreciate your feedback and we hope that you can visit our hotel again soon.Best Regards

10/10 Excellent

Rosa

Liked: Cleanliness
Stayed 3 nights in Oct 2023
Response from Hugo Avila-Hotel Manager on Nov 7, 2023
Dear Rosa:We appreciate your feedback and we hope that you can visit us again soon.Best Regards

10/10 Excellent

Harridath

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 6 nights in Oct 2023
Response from Hugo Avila-Hotel Manager on Oct 17, 2023
Dear Harridath:We appreciate your feedback.Best Regards

8/10 Good

Cherry

Stayed 4 nights in Oct 2023
Response from Hugo Avila-Hotel Manager on Oct 17, 2023
Dear Cherry:We appreciate your qualificationBest Regards

10/10 Excellent

Mirtha

Stayed 4 nights in Sep 2023
Response from Hugo Avila-Gerente Hotel on Oct 19, 2023
Estimada Mirtha:Gracias por tu calificación, esperamos que nos puedas visitar nuevamente pronto.Atentamente,

10/10 Excellent

Vikramjeet

Traveled with family
Liked: Room comfort
Stayed 1 night in Sep 2023
Response from Hugo Avila-Hotel Manager on Sep 26, 2023
Dear Guess:We appreciate your classification.Best Regards

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención, desde el counter, la cocina y la amabilidad de los empleados
Response from Hugo Avila-Hotel Manager on Sep 26, 2023
Estimado Martin:Gracias por brindarnos tu comentario, nos es grato saber que disfrutaste tu estadía con nosotros.Esperamos poder seguir contando con tu preferencia.Atentamente

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort
Avoid!
I had already pre-paid for a superior room but the first thing they do is try to upgrade you to an additional cost because the room you booked is'nt ready so the upgraded room is bigger and better. However once I get to the room it turns out to be right above the gym and all windows are internal and towards everyones workout. I ask for another room with windows at least facing out and apperently they had multiple rooms including smaller rooms. So clearly there was no need to upgrade me. Also they demand to hold the ID of your guest which is really intrusive and its fairly obvious that you will have visitors if you’re alone in a large appartment, speaking of, the appartment has two forks, knives and glasses altough you have seating for up to 10 people. Everything was poor, they could’nt help me change a 100 soles bill for my taxi and yet they do deal in cash… The gym staff tried to charge me for using the gym even if it was supposed to be included in the stay. Room interiour is worn and out dates. Breakfast was good tough
Stayed 3 nights in Sep 2023
Response from Hugo Avila-Hotel Manager on Sep 13, 2023
Dear Guest:We appreciate you giving us your comment, we will review the points mentioned with our team.Sincerely,

10/10 Excellent

Ayako

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s right in the center of Miraflores area, very convenient! Staff were very friendly and helpful, and the room was clean and comfortable!
Stayed 2 nights in Aug 2023
Response from Hugo Avila-Hotel Manager on Oct 27, 2023
Dear AyakoWe are glad to know that you enjoy your stay with us and we hope you can visit our hotel again soon.Best Regards

10/10 Excellent

Mirtha

Stayed 1 night in Sep 2023
Response from Hugo Avila-Hotel Manager on Oct 3, 2023
Dear Mirtha:We apreciatte your qualification.Best Regards

10/10 Excellent

chanpen

Liked: Cleanliness, room comfort
Nice stay here!
Nice stay here! The room is spacious with small kitchen and seating area and the big closet. I love the room leght window. There is nice breakfast line. The room is a little dated but it's nice and clean. Staff is friendly. They also have nice gym on the second floor.
Stayed 2 nights in Sep 2023
Response from Hugo Avila-Hotel Manager on Sep 7, 2023
Dear Guest:We are glad to know that you enjoy your stay with us and we hope that you can stay at our hotel again soon.Best Regards

10/10 Excellent

Mario

Liked: Cleanliness, room comfort
Great customer service
The room itself was fine. The hotel is on the old side,but everything was clean and comfortable. The bedding was very nice. What makes this place stand out is the customer service. I have travelled a lot to a lot of nice places. The stff here was the best ever. They were very professional and attentive while at the same time making us feel like valued family. They were great. The area is safe with restaurants and stores easily accessible with short walks.
Stayed 3 nights in Aug 2023
Response from Hugo Avila-Hotel Manager on Sep 7, 2023
Dear Mario:We are glad to know that you enjoy your stay with us and we hope that you can visit us again soon.Best Regards

8/10 Good

Dowoo

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall a positive stay in a nice, clean room at a central location
Stayed 3 nights in Aug 2023
Response from Hugo Avila-Hotel Manager on Sep 4, 2023
Dear Guest:We appreciate your feedback and we hope that you can visit our hotel again soon.Best Regards

10/10 Excellent

Jarzinho

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Close to shopping and entertainment.
Stayed 1 night in Aug 2023
Response from Hugo Avila-Hotel Manager on Sep 4, 2023
Dear Jarzinho:We appreciate your feedback.Best Regards

10/10 Excellent

Juan Carlos, Charlotte

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My first night was hard because the outside noise, then Anell did the impossible to help me, change my room and give me a peaceful stay. Thanks for your professional attention.
Stayed 3 nights in Aug 2023
Response from Hugo Avila-Hotel Manager on Sep 1, 2023
Dear Juan Carlos:We appreciate your feedback, we are glad to know that we were able to make your stay pleasant.Best Regards

8/10 Good

Monica, HOLLYWOOD

Stayed 3 nights in Aug 2023
Response from Hugo Avila-Gerente Hotel on Sep 4, 2023
Estimada Monica:Gracias por brindarnos tu calificación.Atentamente

10/10 Excellent

STEPHEN

Traveled with group
Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2023
Response from Carlos Monsef-Country Manager on Jul 11, 2023
Dear Stephen:We appreciate your qualification.Best Regards

10/10 Excellent

Emma

Traveled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2023
Response from Carlos Monsef-Country Manager on Jul 4, 2023
Dear Emma:We appreciate your qualification.Best Regards

10/10 Excellent

enrique

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good service, comfortable, warm place to come back. No doubt.
Stayed 2 nights in Jun 2023
Response from Hugo Avila-Hotel Manager on Jun 30, 2023
Dear Enrique:We appreciate your feedback and we hope that you can visit us again soon.Best Regards

10/10 Excellent

Mario

Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Great Stay
The wonderful service staff (front desk Alejandra, restaurant server Marilu, the room service and housekeeping staff and the Duty Manager Alex) made my stay very special with their professionalism and charming attitude. I Also want to mention the quality of their products, the cleanliness and property maintenance were absolutely the main features; I appreciated during my stay at the hotel. Job well done, highly recommended!
Stayed 1 night in May 2023
Response from Hugo Avila-Hotel Manager on Jun 2, 2023
Dear Mario,We are glad to know that you enjoy your stay, we will share your kind words with our team,We hope that you can visit our hotel again soon.Best Regards

10/10 Excellent

Kalli

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location to local food and entertainment
Stayed 2 nights in May 2023
Response from Hugo Avila-Hotel Manager on May 29, 2023
Dear Kalli:We appreciate your feedback and we hope that you can visit our hotel again soon.Best Regards

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excelente
Stayed 1 night in May 2023
Response from Hugo Avila-Hotel Manager on May 26, 2023
Dear Sergio:We are glad to know that you enjoy your stay with us and we hope that you can visit our hotel again soon.Best Regards

10/10 Excellent

PEDRO D.

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Great prices. Friendly staff.
Stayed 3 nights in May 2023
Response from Hugo Avila, Hotel Manager on May 22, 2023
Dear Pedro:We appreciate your feedback and we hope that you can visit us again son.Best Regards

8/10 Good

Juan José

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The property is in an excellent location with access to restaurants, bars and tourist areas. The apartment has very decent space, but everything was outdated and without maintenance. There was no kitchen, just a microwave oven. The breakfast was very good, with very nice options and good food. Overall i would recommend the hotel, but they need to do some renovations in the rooms urgently.
Stayed 10 nights in Apr 2023
Response from Hugo Avila-Hotel Manager on May 11, 2023
Dear Juan Jose:Thank you for giving us your comment, we have taken note of the points mentioned and we will review them together with our team.Sincerely,

2/10 Terrible

Alan

Disliked: Cleanliness, room comfort
Outdated, Old , They we’re Painting the countertops with Lead Paint instead of replacing them, terrible condItions, left and relocated, No Air Conditioning and brought to there attention and result was we know they are old and broken but we cannot replace, unbelievable reasoning
Stayed 15 nights in Apr 2023
Response from Hugo Avila-Hotel Manager on May 11, 2023
Dear Guest:Thank you for taking part of your time to give us your comment, we are deeply sorry for the inconvenience presented during your stay.Best Regards

10/10 Excellent

KATHERINNE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023
Response from Hugo Avila-Gerente Hotel on Apr 17, 2023
Estimada Katherinne:Gracias por tu calificación.Atentamente

8/10 Good

Maria

Traveled with family
Liked: Room comfort
Stayed 2 nights in Apr 2023
Response from Hugo Avila-Gerente Hotel on Apr 17, 2023
Estimada Maria:Gracias por tu calificaciónAtentamente

6/10 Okay

G A

Liked: Cleanliness, room comfort
Appalled
The accommodations were quite adequate for the purpose the room served. I liked that hotel guests had to be called from the front desk for visitors to be let up to the rooms. However, I was shocked when a guest showed up to visit me about midnight, and I was informed that visitors were not allowed past 10 or 11PM. If a visitor were to visit a hotel guest, the hotel guest had to pay $22.00 for the visitor to visit because it was assumed that the visitor would be staying the entire night and thus be considered a hotel guest. I was appalled at such because none of that information was communicated prior to booking the hotel. I paid the outlandish fee but was completely embarrassed by such. If this is the policy of the hotel, which is fine, it should be included in the hotel's description either on their website or on the third party vendor.
Stayed 3 nights in Apr 2023
Response from Hugo Avila-Hotel Manager on Apr 14, 2023
Dear Mr. Holmes:We appreciatte your feedback, we regret not having been able to provide the information about our policies in an adequate way.Best Regards

8/10 Good

Jorge H

Business traveler
Liked: Cleanliness, room comfort
Buena opción
Fue una estadía de 14 días, en donde las noches de fin de semana el ruido del exterior era demasiado. El servicio es muy bueno. El desayuno variado de y de calidad
Stayed 14 nights in Mar 2023
Response from Hugo Avila-Gerente Hotel on Apr 13, 2023
Apreciado Jorge:Agradecemos que hayas tomado parte de tu tiempo para brindarnos tu comentario.Atentamente

10/10 Excellent

Howard

Traveled with family
Liked: Cleanliness, room comfort
Nice stay in Miraflores
Nice and close to many things in Miraflores. Large room. Will stay again when in Lima. Also less than 10 min walk to Canadian embassy and short walk for Airport Express bus transfers.
Stayed 2 nights in Mar 2023
Response from Hugo Avila-Gerente Hotel on Mar 7, 2023
Dear HowardWe are glad to know that you enjoy your stay with us and we hope that you can visit again soon.Best Regards

10/10 Excellent

CLARKE

Stayed 4 nights in Feb 2023
Response from Hugo Avila-Hotel Manager on Mar 6, 2023
Dear Clarke:We appreciate your score.Best Regards

10/10 Excellent

Maria Paz

Traveled with partner
Liked: Amenities, property conditions & facilities
Would def stay again
Stayed 2 nights in Feb 2023
Response from Hugo Avila-Hotel Manager on Feb 27, 2023
Dear Maria Paz:We are glad to know that you enjoy your stay with us and we hope you can visit our hotel again soon.Best Regards

10/10 Excellent

Alfredo

Liked: Cleanliness
Stayed 3 nights in Feb 2023
Response from Hugo Avila-Gerente Hotel on Mar 13, 2023
Estimado Alfredo:Gracias por brindarnos tu calificación.Atentamente

10/10 Excellent

Marc-Andre, Brooklyn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, rooms are nice and spacious, and the staff of great!
Response from Hugo Avila-Hotel Manager on Jan 20, 2023
Dear Marc-Andre:We are glad to know that you enjoy your stay with us and we hope you can visit us again soon.Best Regards