Ratings based on 413 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 9, 2016
We had a very nice and relaxing stay. The hotel very clean and beds nice a comfy. We speak English and found it a bit hard to communicate with some staff. But all in all 5 thumb up
2 out of 5
by A verified traveler from Costa Rica

No air conditioning

Posted Feb 5, 2016
We stayed 2 nights and even though we asked the hotel to fix the problem with the air conditioning system, they couldn't fix it. Lima was very hot during our stay and we had to sweat the two nights we stayed. The second day, they sent a technician who coudn't fix it. They tried to make us change our room at 10pm. Next day, at 6am there was no water and during our stay, only one elevator worked,
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta GA

Nice hotel, everything near by

Posted Feb 4, 2016
It's ok. good location, clean and nice people. You can find everything near by. Supermarket, restaurants and casino
3 out of 5
by A verified traveler

This is a 3 star hotel

Posted Jan 22, 2016
I had a disappointing experience as the hotel is a 3 star hotel.
Comment from Hotel Management
Jan 30, 2016 by Hotelmanager, Hotel Management
Dear Guest, I want to thank you for your candid feedback,sharing your experience during your recent visit and helping us to improve our services with your comments. Kind Regards. Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú.
Comment from Hotel Management
Jan 30, 2016 by Hotelmanager, Hotel Management
Dear Guest, I want to thank you for your candid feedback,sharing your experience during your recent visit and helping us to improve our services with your comments. Kind Regards. Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, B.C.

Nice hotel close to places you need to go

Posted Jan 14, 2016
Pros: Employees are very kind.
Cons: Bathroom: few tiles to repair; no fan circulation system.
Location: Best location; interesting places at walking distance.
Really a nice experience; location, employees, food, rooms; just enough to come back.
Comment from Hotel Management
Jan 30, 2016 by hotelmanager, Hotel Management
Dear Guest, I want to thank you for your candid feedback,sharing your experience during your recent visit and helping us to improve our services with your comments.We hope we can welcome you back any time soon,thanks. Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú.
5 out of 5
Recommended
for Everyone
by A verified traveler

スタッフの対応

Posted Jan 8, 2016
スタッフの対応が素晴らしい。 時間より早く着いたのでダメ元でチェックインしましたが 空いている部屋に変えていただきチェックインさせて頂きました。 また、ウェルカムドリンク等非常に満足できました。
Comment from Hotel Management
Jan 14, 2016 by Hotelmanager, Hotel Management
Dear Guest. We appreciate your comments about our Hotel, thank you for taking the time to write them. We are glad to know that you enjoyed your stay. We hope we can welcome you back any time soon. Best Regards. Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Good Location

Posted Jan 8, 2016
Pros: Location, size of room, amazing view
Cons: clean windows in the room (outside)
Location: 10 minutes walk to the beach and 10 mins walk to Indian market. Surrounded by restaurants.
We booked a king suite which was very roomy and laid out. The bed was comfortable, airconditioner worked well and from the 20th floor the view was fantastic. All in all we were happy with this accommodation and would highly recommend.
Comment from Hotel Management
Jan 14, 2016 by Hotelmanager, Hotel Management
Dear Guest. We appreciate your comments about our Hotel, thank you for taking the time to write them. We are glad to know that you enjoyed your stay. We hope we can welcome you back any time soon. Best Regards. Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2016
Great hotel close to ocean and shopping. Views of the ocean. Clean and affordable.
Comment from Hotel Management
Jan 13, 2016 by Hotelmanager, Hotel Management
Dear Guest. Thank you for taking the time to write your comments. We are glad to know that you enjoyed your stay. We hope we can welcome you back any time soon. Best Regards. Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú.
4 out of 5
Recommended
for Everyone
by A verified traveler from Naples, Florida

More than we expected

Posted Jan 5, 2016
Pros: Staff and genuine caring.
Cons: Need wash cloths and the food could be hotter for breakfast.
Location: Shopping, beach, restaurants and some historical sites are within walking distance.
The staff was wonderful and very helpful. Our room was very comfortable, although not glamorous. The lighting was much better in the bathroom than we had encountered elsewhere in Peru. There were no wash cloths, which was difficult for me. The wooden floor in the bedroom was very dirty and needed a good scrub. We informed the front desk and said they would make sure it was taken care of after we left. I would definitely stay there again as it is within walking distance of so much shopping, beach and restaurants.
Comment from Hotel Management
Jan 13, 2016 by Hotelmanager, Hotel Management
Dear Guest. We appreciate your comments about our Hotel, thank you for taking the time to write them. We are glad to know that you enjoyed your stay. We hope we can welcome you back any time soon. Best Regards. Maria Patricia Andrade Sterling. Country Manager Hoteles Estelar Del Perú
4 out of 5
Recommended
for Everyone
by A verified traveler

Good to stay

Posted Jan 4, 2016
Very near Sea and park also all the supermarket and restaurant
Comment from Hotel Management
Jan 15, 2016 by Hotelmanager, Hotel Management
Dear guest. Your comments are highly appreciated, we will continue working, since our biggest commitment is to provide the best possible experience to our guests. Best Regards. Maria Patricia Andrade Sterling. Country Manager -Hoteles Estelar Del Perú.