Ratings based on 284 Verified Reviews

3.6 out of 5
74% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Very Good Breakfast and location

Posted Mar 10, 2017
This is a good hotel, good price, excelent location, very close to Parque Kenedi and other locations, and the breakfast was very good!
Comment from Hotel Management
Apr 19, 2017 by Hotel Stefano´s, Hotel Management
• Dear We appreciate your excellent comments. We will work to continue exceeding your expectations and you might feel a memorable experience. I recommend you that the next time you visit us, you could go to our spa, we have lots of packs that included spa a some therapies. We hope you back very soon. Regards, Stefano´s Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from florida

Nice 3 star hotel

Posted Mar 7, 2017
Pros: variety menu in the breakfast.
Cons: some problem with the plumbing need to be fixed.
Location: the location was perfect very close to everything (shopping ,walking and transport connection).
I stayed there for a week .The room was very comfy and clean.The staff very friendly and helpful.The breakfast was really good every day was something new in the menu.
Comment from Hotel Management
Apr 19, 2017 by Hotel Stefano´s, Hotel Management
Dear Thank you very much for all your great comments of our product and specially the ones related to our service provided, those are very important for us, we constantly focus in making your stay here with us simply the best. We hope to have you here with us in the near future. Regards, Stefano´s Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver Island

Great location

Posted Feb 2, 2017
Friendly and helpful staff, awesome free breakfast! ac in the rooms made it comfortable. They even stored our bags safely for us until our evening flight.
3 out of 5
by Brenda

Taxi not available with hotel.

Posted Jan 29, 2017 on Hotels
Hotel Stefanos was some what dated. The beds were comfortable and they had air conditioning which was nice while we were in Lima. I would highly suggest not booking a taxi through them, they will screw it up and it's almost impossible to do through the web site. Just use an airport taxi if arriving and a taxi service just outside the hotel if leaving. The location was fine but they are doing major construction next door if you like to sleep in. Breakfast was good.
5 out of 5
Recommended
for Everyone
by A verified traveler from WV

Peru family visit

Posted Jan 3, 2017
Hotel staff was exceptionally nice and very accommodating to my needs.Breakfast was great each day nothing extravagant but satisfying.Taxi service was excellent.Great location!
4 out of 5
by A verified traveler

Customer Service

Posted Dec 8, 2016 on Hotels
We arrived at 11:00AM from the airport and the manager told the front desk agent to charge me $10.00 or wait until 1:00PM. I couldnt understand an do the manager never came to the front desk. there wasn't fridge in the room ananda they said $10.00 too. Lack of customer service on the first day. - They offered to bring my berverages to the employees fridge an do when I need something tongive them a call. ( that was nice)
Comment from Hotel Management
Dec 10, 2016 by General Manager, Hotel Management
Dear Guest, We appreciate the time you have taken to write a review about your recent stay with us. I assure you, that your particular observations have been discussed with the departments involved. On the other hand, I would like to thank you for your kind compliments of the customer service you received from our staff. Once more, thank you for extending us your valuable comments and I look forward to welcome you back soon at Stefano´s Hotel. Regards, Stefano´s Hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

Economically priced, comfortable, near beach.

Posted Nov 26, 2016
Pros: Close to beach, restaurants, bars and shops. Very comfortable. Staff were very attentive.
Cons: There is always room for improvement
Location: Beach
The staff were great! Close short walk to the beach. Comfortable room.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 29, 2016 on Hotels
4 out of 5
by A verified traveler

Convenient and clean Hotel

Posted Oct 17, 2016 on Hotels
Great hotel for the price, it was close to all tourist attractions and the staff were very friendly. The buffet breakfast was also amazing.
4 out of 5
by A verified traveler from miraflores

very nice

Posted Oct 7, 2016 on Hotels
the hotel was nice, they had hot water, comfortable beds, and great service, nice area in Miraflores