Lounge

Reviews of JW Marriott Hotel Lima

5 out of 5
JW Marriott Hotel Lima
Malecon De La Reserva 615, Lima, Lima

Reviews

9.2

Wonderful

Rating 10 - Excellent. 723 out of 975 reviews" "
Rating 8 - Good. 166 out of 975 reviews" "
Rating 6 - Okay. 53 out of 975 reviews" "
Rating 4 - Poor. 14 out of 975 reviews" "
Rating 2 - Terrible. 19 out of 975 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

RABINDRANATH, Hollis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view.
Stayed 2 nights in Mar 2024
Response from JW Marriott Lima on Apr 7, 2024
Thank you! We're thrilled you enjoyed the stunning view from JW Marriott Lima. We strive to offer our guests unforgettable experiences, and it's wonderful to hear that the view added to your stay. We hope to welcome you back soon for another memorable visit!

10/10 Excellent

Maria Riza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing !!1 The staff was very kind and helpful. They checked us in even before it as 3pm. The rooms were wonderful!. Food was great ! Location was closed to shopping mall and restaurants We will stay here again
Stayed 3 nights in Mar 2024
Response from JW Marriott Lima on Apr 7, 2024
Thank you for your wonderful feedback! We're thrilled to hear that you had an amazing experience with us. Our staff strives to provide exceptional service, and we're delighted that they were able to accommodate your early check-in. It's fantastic to know that you enjoyed our wonderful rooms, great food, and convenient location near shopping malls and restaurants. We can't wait to welcome you back for another fantastic stay!

10/10 Excellent

Johnny

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel in a central location with comfortable rooms. walking distance of main attraction
Stayed 2 nights in Feb 2024
Response from JW Marriott Lima on Apr 7, 2024
Thank you for your feedback! We're delighted to hear that you enjoyed your stay at our hotel. We take pride in our central location and comfortable rooms, and we're pleased to know that they met your expectations. Being within walking distance of the main attractions is definitely a bonus! We hope to welcome you back for another great experience soon. Thank you for choosing our hotel!

10/10 Excellent

Marion C

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exemplary staff and service! Lovely views of the ocean and Miraflores. I would highly recommend! There was a little building maintenance work going on so I didn’t leave the top review for property conditions. Still maintenance is a good thing and the inconvenience was minimal
Stayed 2 nights in Feb 2024
Response from JW Marriott Lima on Apr 7, 2024
Thank you for your wonderful feedback! We're delighted to hear that you found our staff and service exemplary, and that you enjoyed the lovely views of the ocean and Miraflores. Your recommendation means a lot to us!We appreciate your understanding regarding the building maintenance work. While it may have caused some inconvenience, we're glad to hear that it was minimal and that you recognize the importance of maintenance for ensuring a top-quality experience for our guests.We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Thank you for choosing our property!

8/10 Good

NIALL

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff in the hotel were incredibly helpful, polite and professional. The lobby, bar, restaurant and coffee shop were all very well presented and maintained. Our room had just been refurbed and the room was sufficiently spacious and the bathroom area was really nice and spacious too. There were some drawbacks: the TV did not work for a couple of days (and after drawing Management's attention to this matter, they compensated us by giving us access to to the Executive Lounge, which was much appreciated). The other issue that we had with the room, which consisted of two Queen beds, was that there are no chairs or desks in the room and so working from the room or dining in-room is not possible. We had a champagne breakfast sent to the room for my wifes birthday, which we ate sitting on each bed! This is a significant defeciency for a five star hotel. We mentioned this to staff but were informed that this was the standard for the refurbed room design. The hotel is beautifully placed in Miraflores with a fabulous view of the ocean. I would recommend this hotel, but only if you can do without any chairs or a desk in your room.
Stayed 4 nights in Feb 2024
Response from JW Marriott Lima on Apr 7, 2024
Thank you for sharing your feedback with us. We're thrilled to hear that you found our staff incredibly helpful, polite, and professional, and that you enjoyed the well-presented and maintained facilities throughout the hotel. We apologize for the inconvenience you experienced with the TV in your room and are glad that our management was able to compensate you by providing access to the Executive Lounge.Regarding your concerns about the furnishings in the room, we appreciate your valuable input. While we aim to provide comfortable accommodations, including spacious rooms and bathrooms, we understand the importance of having suitable work and dining areas. We'll certainly take your comments into consideration as we continue to improve our guest experience.We're delighted that you enjoyed the champagne and breakfast for your wife's birthday and the beautiful ocean view from our hotel in Miraflores. Your recommendation means a lot to us, and we hope to welcome you back in the future. If you have any further feedback or questions, please don't hesitate to reach out to us. Thank you for choosing to stay with us.

10/10 Excellent

Margarita E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, loved everything.
Stayed 5 nights in Jan 2024

10/10 Excellent

Milagros

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from JW Marriott Hotel Lima on Jan 9, 2024
Estimada Milagros,Gracias por tus excelente feedback con respecto a su reciente estadia en nuestra propiedad, nos alegra saber que disfrutó de su estancia con nosotros.Esperamos nos visite pronto a esta su casa.Le deseamos un excelente año 2024!Saludos,JW Marriott Hotel Lima

10/10 Excellent

Felipe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from JW Marriott Hotel Lima on Jan 9, 2024
Estimado Felipe,Gracias por hacernos llegar sus comentarios a través de la encuesta que nos hace llegar a través de la plataforma donde realizó su reserva.Esperamos su pronta visita a esta su casa.Feliz año 2024Saludos,JW Marriott Hotel Lima

10/10 Excellent

Aruna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful high rise that faces the ocean and so we had a wonderful ocean view room. The breakfast was an elaborate buffet that we also enjoyed.
Stayed 1 night in Jan 2024
Response from JW Marriott Hotel Lima on Jan 9, 2024
Dear Aruna,Thank you for your positive remark, be assured I will share it with our staff to keep them motivated.We look forward to welcoming you back soon.Sincerely,JW Marriott Hotel Lima

10/10 Excellent

Ivan, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly an amazing property. Loved staying here. Miraflores is definitely the nicest part of Lima. As long as you’re willing to spend money
Stayed 2 nights in Dec 2023
Response from JW Marriott Hotel Lima on Jan 10, 2024
Dear Ivan,Thank you for your positive remark in regard to your recent stay at the JW Marriott Hotel.We loved the way you share your message all our city and property offer to our guests.We look forward to welcoming you back soon.Sincerely,JW Marriott Hotel Lima

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Teresa

Stayed 1 night in Dec 2023
Response from JW Marriotte Hotel Lima on Jan 10, 2024
Dear Teresa,We are thankful for your score you shared us in regard to your recent stay at JW Marriott Hotel Lima.We look forward to welcoming you back soon.Sincerely,JW Marriott Hotel Lima

10/10 Excellent

Yelena, East Brunswick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the JW Marriott in Miraflores, excellent choice! The staff is polite and professional. The hotel also helped us with hiring the CMV car service we needed for our business trip. We had a professional and friendly experience using this company. The service we received was outstanding. Julio Ramirez, our driver went above and beyond to accommodate our schedule and got us on time to each destination of our busy itinerary. He did this safely and on time. The auto was in a spotless conditions, as his graceful service. He made sure we were ok at all times, asking if the temperature was ok, etc. His driving skills were superb. He gracefully made us us feel comfortable and relax. Even recommended a great seafood restaurant when we asked for one and took us there as well. Julio is a driver you dream about while visiting a foreign country on a business trip. I definitely recommend CMV services, and most certainly will ask for Julio again on my next trip.
Stayed 1 night in Nov 2023
Response from JW Marriott Hotel Lima on Nov 29, 2023
Dear Yelena,Thank you very much for such a great note about your recent stay at JW Marriott Hotel, be assured I will share your message to our staff in order to keep them motivated.We look forward to welcoming you back soon.Sincerely,JW Marriott Hotel Lima

10/10 Excellent

Jersey

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located at a premium area in Miraflores with rooms overlooking the Larcomar Center and Pacific Ocean. Sunset is beautiful as viewed from the hotel room and the shopping mall. The surrounding of the hotel is clean, beautiful and decorated with loads of flowers/
Stayed 3 nights in Nov 2023
Response from JW Marriott hotel Lima on Nov 29, 2023
Dear Jersey,thank you for your positive remarks about our product and service,We are happy you have enjoyed your stay with us.We look forward to welcoming you back soon.Sincerely,JW Marriott hotel Lima

6/10 Okay

lydell

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We where told our room would be ready ,but we arrived it was not, we had other reservations planned and had to rush to get ready and was treated like we done something wrong. They tried to make-up by offering us a drink of water or a drink at the bar. It was our anniversary day. They made us feeling very bad 👎 im sorry for booking there
Stayed 1 night in Nov 2023
Response from JW Marriott Hotel Lima on Nov 15, 2023
Dear Lydell,Thank you for bringing this information to our attention, this is not the kind of service that the JW Marriott Hotel Lima is know for. Be assured, I will share this information to our team to improve our product and service.We look forward to welcoming you back soon for a renewed experience.Sincerely,JW Marriott Hotel Lima

10/10 Excellent

Christina

Stayed 1 night in Nov 2023
Response from JW Marriott Hotel Lima on Jan 9, 2024
Dear Christina,Thank you for your score you made through Expedia.com platform.We look forward to welcoming you back soon to our hotel.Happy new year 2024Sincerely,JW Marriott Hotel Lima

8/10 Good

Hun Koo

Stayed 4 nights in Oct 2023
Response from JW Marriott Hotel Lima on Jan 9, 2024
Dear Hun Koo,Thank you for your feedback.We Look forward to welcoming you back soon.Sincerely,JW Marriott Hotel Lima

10/10 Excellent

Laura

Stayed 1 night in Oct 2023
Response from JW Marriott Hotel Lima on Nov 25, 2023
Dear Laura,Thank you for your positive remarks be assured I will share your feedback with our team to keep them motivated.We look forward to welcoming you back soon.Sincerely,JW Marriott Hotel Lima

6/10 Okay

Abel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There was construction taking place starting 8am which was inadequate for guests to rest and work.
Stayed 2 nights in Sep 2023
Response from Rafael Prieto on Oct 6, 2023
Dear Mr. Abel,We sincerely apologize for the inconvenience caused by the construction work that began at 8 am. We understand the importance of providing a peaceful and conducive environment for our guests to rest and work.Please know that we take your feedback seriously, and we will take steps to ensure that such disturbances do not recur in the future. Your comfort and satisfaction are of utmost importance to us.If there is anything else we can do to make your stay more comfortable, please do not hesitate to let us know. We appreciate your feedback and hope to have the opportunity to provide you with a more pleasant experience during your next visit.Warm regards,

8/10 Good

Yerom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice refurbished rooms. Area around property is walkable
Stayed 2 nights in Sep 2023
Response from JW Marriott Hotel on Sep 14, 2023
Dear Yerom,Thank you for your positive remarks about our renovated rooms.We look forward to welcoming you back soon.Sincerely,JW Marriott Lima

10/10 Excellent

Shiying, Mountain View

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenience location, right in front of the water and shopping center. Nice view. The staff are friendly, ready and willing to help. Facility is modern and new.
Stayed 2 nights in Aug 2023
Response from JW Marriott Hotel Lima on Aug 16, 2023
Dear Shiying,Thank you very much for your great comments about your experience in our property!! We take pride for the service provided by our staff graciously pointed out by you as exceptional! Rest assured we will publicly recognize their professionalism and warm attitude our customers like you appreciate. The superb location of our hotel makes it for our customers too! They can enjoy much of what Lima has to offer at walking distance. A great and unique feature of the JW Marriott Lima. For your future plans, please do write to me. I will be delighted to be in direct contact with you and take care of all you need for a renewed experience with us! Again, thank you very much!Sincerely,JW Marriott Lima

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jul 2023
Response from JW Marriott Hotel Lima on Aug 14, 2023
Dear Stephen,Thank you so much for taking the time to share your wonderful comments. We appreciate your comments about our attentive and helpful staff. We really take pride of all our associates.Please do contact me for your next trip to Lima, we will be happy to welcome you back.Sincerely,JW Marriott Hotel Lima

10/10 Excellent

Giovanni

Stayed 3 nights in Jun 2023
Response from JW Marriott Lima on Aug 6, 2023
Estimado Giovanni,Muchas gracias por sus excelentes comentarios y por tomarse el tiempo para compartirlos! Estamos muy agradecidos por la forma maravillosa en que describe nuestro producto y servicio. Esperamos con interés la oportunidad de darle la bienvenida de nuevo una y otra vez. Saludos,JW Marriott Lima

8/10 Good

Gisela, Miami

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room is beautiful renovated but to DARK
Stayed 3 nights in Jul 2023
Response from JW Marriott Lima on Jul 23, 2023
Dear Gisela,Thank you very much for your feedback.In regards to your recent stay, our renovated rooms are more iluminated than the other rooms. We will share your comment to our team.We look forward to welcoming you back soon.sincerely,JW Marriott Lima

10/10 Excellent

Enrique

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in Jul 2023
Response from JW Marriott Lima on Jul 21, 2023
Dear Enrique,We appreciate your fantastic comments and your time to post them publicly. As you mentioned our hotel has an excellent location and it is really a unique feature that all our guests enjoy. We are always delighted to welcome you here.Sincerely,JW Marriott Lima

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
World class hotel. By far the very best experience.
Stayed 1 night in Jun 2023
Response from JW Marriott Lima Hotel on Jul 3, 2023
Dear Keith,Thank you for taking the time to share your feedback in regards to your recent stay at the JW Marriott Lima Hotel.We take pride in all of our associates and will take this opportunity to recognize them for their excellent job.We look forward to welcoming you back soon.Sincerely,JW Marriott Lima Hotel

10/10 Excellent

Yuri

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property, excellent staff and the location is in the heart of Miraflores. Highly recommend
Stayed 2 nights in Jun 2023
Response from JW Marriott Lima on Jul 3, 2023
Dear Yuri,We appreciate your positive remarks in regards to your recent stay at the JW Marriott Lima Hotel.We look forward to welcoming you back soon.Sincerely,JW Marriott Lima

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from JW Marriott Lima on Jul 1, 2023
Dear Douglas,Thank you for sharing your feedback in regard to your recent stay at the JW Marriott Lima.We take pride in all of our associates and will take this opportunity to recognize them for their excellent job.We look forward to welcoming you backSincerely,JW Marriott Lima

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very nice and helpful!!
Stayed 2 nights in Jun 2023
Response from JW Marriott Lima on Jun 30, 2023
Dear Sylvia,Thank you for taking the time to share your feedback in regards to your recent stay at the JW Marriott Lima Hotel.We are happy you found our staff very friendly and nice, be assure I will share this message to them to keep them motivated.We look forward to welcoming you back soon.Sincerely,JW Marriott Lima

2/10 Terrible

Maria

Stayed 1 night in Jun 2023
Response from Jesus Merel on Jul 8, 2023
Estimada Maria,Gracias por sus comentarios positivos de nuestro producto y servicio, nos alegra saber que disfrutó de su estadía con nosotros.Esperamos una pronta visita. Saludos,JW Marriott Lima

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from JW Marriott Lima on Jun 16, 2023
Dear Kenneth,Thank you for taking the time to share your positive feedback in regards to your recent stay at the JW Marriott Lima Hotel.We look forward to welcoming you back soon.Sincerely,JW Marriott Lima

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and service. Beautiful views and is located in the perfect location.
Stayed 3 nights in May 2023
Response from JW Marriott Lima on May 30, 2023
Dear Stephen,Thank you for your positive feedback in regards to your recent stay at the JW Marriott Lima Hotel.We love the way you describe our property.We hope you welcome you back soon.Sincerely,JW Marriott Lima

10/10 Excellent

Edmundo, SAO PAULO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This was the best hotel I've ever stayed in in Lima.
Stayed 3 nights in May 2023
Response from JW Marriott Lima on May 19, 2023
Dear Edmundo,We sincerely thank you for your candid note. In a certain way your memories of the trip to Lima will always bring you a smile, as we really made you feel home during your stay. That is our main goal! Thank you for your preference.Sincerely,JW Marriott Lima

10/10 Excellent

Jordan

Stayed 9 nights in Apr 2023
Response from JW Marriott Lima on May 30, 2023
Dear Jordan,Thank you for your positive feedback in regards to your recent stay at the JW Marriott Lima.We look forward to welcoming you back soon.Sincerely,JW Marriott Lima

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent for proximity to shopping, restaurants, etc. and the view is spectacular. The staff are outstanding, and rooms are extremely comfortable, spacious and secure.
Stayed 2 nights in May 2023
Response from JW Marriott Lima on May 5, 2023
Dear Alexander,Thank you very much for your comments! No doubts our location is great feature to point out. Also thank you for recognizing our staff members who truly serve with enthusiasm and courteously. We look forward to welcoming you back very soon!Sincerely,JW Marriott Lima

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and renovated hotel, safe area, lot of restaurants around. Great breakfast buffet. Stuff are nice and very professional! Very pleased with staying .
Stayed 1 night in Apr 2023
Response from JW Marriott Lima on Apr 27, 2023
Dear Jamie,Thank you very much for your comments! No doubts our location is great feature to point out. Also thank you for recognizing our staff members who truly serve with enthusiasm and courteously. We look forward to welcoming you back very soon!Sincerely,JW Marriott Lima

10/10 Excellent

Jesus

Stayed 2 nights in Apr 2023
Response from JW MArriott Lima on May 19, 2023
Estimado Jesus,Gracias por su calificación con respecto a su reciente visita al JW Marriott Lima Hotel.Esperamos su pronta visita.Saludos,JW Marriott Lima

10/10 Excellent

yanira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2023
Response from JW Marriott Lima on Apr 11, 2023
Dear Yanira,Thank you so much for taking the time to share your wonderful comments. We appreciate your comments about our attentive and helpful staff. We really take pride of all our associates.Please do contact me for your next trip to Lima, we will be happy to welcome you back.Sincerely,JW Marriott Lima

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from JW Marriott Lima on Apr 8, 2023
Dear Paul,Thank you for your kind and positive remark, be assured it will be shared to our team to keep them motivated.We look forward to welcoming you back soon.Sincerely,JW Marriott Lima

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are unbelievable clean and comfortable beds, good services, well located for restaurants and lounges. Gorgeous Pacific Ocean.
Stayed 2 nights in Mar 2023
Response from JW Marriott Lima on Mar 20, 2023
Dear Luis,Thank you for your positive remarks about our product and service.We look forward to welcoming you back soon.Sincerely,

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good was a nice experience with my wife at the hotel the staff was really friendly
Stayed 14 nights in Feb 2023
Response from JW Marriott Lima on Mar 6, 2023
Dear Jesus,Thank you for takin the time to share your positive feedback in regards to your recent stay.We look forward to welcoming you back soon.Sincerely,JW Marriott Lima

8/10 Good

shawni

Stayed 1 night in Feb 2023
Response from JW Marriott Lima on Mar 14, 2023
Dear Shawni,Thank you for your visit and feedback in regards to your recent stay at the JW Marriott Lima Hotel.We look forward to welcoming you back soon.Sincerely,JW Marriott Lima

10/10 Excellent

Maximo

Stayed 1 night in Feb 2023
Response from JW Marriott Lima on Mar 6, 2023
Dear Maximo,Thank you very much for your positive remarks in regards to your recent stay at the JW Marriott Lima Hotel.We look forward to welcoming you back soon.Sincerely,JW Marriott Lima

6/10 Okay

Abraham

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
el cuarto la alfondra muy sucia el baño no en buen estado la vista perfecta si hwres peruano te cobran IGV por mi estadía de 7 días 1600soles fuera de lo que pagás por cada noche el personal de limpieza A1 muy atensiosos y detallista personal del frontis sería mejor si aprenderán del personal de limpieza mi opinión no vale la pena pagar tanto por tan poco my primera vez y última en un marriott atentamente Abraham Higa
Stayed 9 nights in Jan 2023
Response from JW Marriott Lima on Feb 8, 2023
Estimado Sr. Higa,Gracias por hacernos llegar sus comentarios a traves de la plataforma de expedia.Agradezco traiga a nuesta atención estos puntos de oportunidad que debemos mejorar.Espreamos nos visite pronta para brindarle una atención totalmente renovada.Saludos,JW Marriott Lima

8/10 Good

GOURGEN

Traveled with family
Liked: Cleanliness, staff & service
Bathroom old,shower no water pressure,no minibar in the room
Stayed 3 nights in Jan 2023
Response from JW Marriott Lima on Feb 6, 2023
Dear Gourgen,thank you for your constructive feedback in regards to your recent stay with us.We look forward to welcoming you back soon for a renewed experience.sincerely,JW Marriott Lima

10/10 Excellent

Rocio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendliness Everyone is so kind and ready to assist
Stayed 26 nights in Dec 2022
Response from JW Marriott Lima on Feb 1, 2023
Dear Rocio,Thank you for taking the time to share your feedback in regards to your recent stay.We take pride in all of our associates and will take this opportunity to recognize them for the excellent service.We look forward to welcoming you back soon.Sincerely,JW Marriott Lima

10/10 Excellent

Sergey, Moscow

Liked: Cleanliness, staff & service, property conditions & facilities
Е
Stayed 1 night in Jan 2023
Response from JW Marriott Lima on Jan 30, 2023
Dear E,Thank you for you positive score in regards to your recent stay at the JW Marriott Lima Hotel.We look forward to welcoming you back soon.Sincerely,JW Marriott Lima

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Marriott in Lima
I've been to many Marriott hotels in the Americas and Europe and this one really takes the cake: nice, super-comfortable, great food and drinks, and employees really go out of their ways to make guests feel special! And maybe the best neighborhood and sights on the coast of Lima
Stayed 1 night in Jan 2023
Response from JW Marriott Lima on Jan 18, 2023
Dear Marcos,Thank you for your positive remarks in regard to your recent stay with us.We take pride in all of our associates and will take this opportunity to recognize them for their excellent job,Sincerely,JW Marriott Lima

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean, great location, and the staff was super friendly and helpful.
Response from JW Marriott Lima on Jan 18, 2023
Dear Erin,Thank you for your positive remark in regard to your recent stay in our property, We hope to see you soon and enjoy of our product and service.Sincerely,JW Marriott Lima