Ratings based on 288 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Chile

Great hotel and location in Lima

Posted Aug 23, 2016
Is a great hotel, the best is the location. Rest are great and breakfast the best. I got an upgrade to a suite. Early check in is available just call one day before your check in.
Comment from Hotel Management
Aug 23, 2016 by Claudia, Hotel Management
Dear Carlos: We are so happy you enjoyed your stay with us!! Thank you for your great comments about our product and service. We look forward to welcoming you back soon. Claudia Torres, Front Desk Manager
3 out of 5
by A verified traveler from santiago

Buena pero no top

Posted Aug 14, 2016
Estuve en marriot piso 22 bonita la habitacion pero las camas necesitan ser cambiadas
Comment from Hotel Management
Aug 21, 2016 by claudia, Hotel Management
Estimado Huésped: Agradecemos nos haga llegar sus comentarios de nuestro product & servicio, estaremos comunicando al departamento de mantenimiento para su debido tratamiento. Saludos. Claudia Torres Front Desk Manager
4 out of 5
by A verified traveler

muy buena ubicación

Posted Aug 4, 2016
la entrega de habitaciones fue muy lenta, tardaron mas de tres hortas en entregarnos la habitacion
Comment from Hotel Management
by Gonzalo, Hotel Management
Estimado huésped: Estaremos compartiendo su feedback con el departamento de Recepción y Houskeeping con respecto al inconveniente a las habitaciones. Esperamos nos visite pronto a esta su casa. Gonzalo Chue, Front Office Manager
4 out of 5
by A verified traveler

Posted Aug 4, 2016
Pésimo el check in, tardaron más de 4 hrs en entregar habitación
Comment from Hotel Management
by Claudia, Hotel Management
Estimado Huésped: Estaremos compartiendo su comentario con el departamento de Front Desk con la finalidad de que no vuelva a suceder en un futuro. Esperamos nos visite pronto para disfrutar de una estadía totalmente renovada. Claudia Torres, Front Desk Manager
4 out of 5
by A verified traveler

Vista linda. De frente para o mar.

Posted Jul 26, 2016
Hotel tem uma vista linda. Fica de frente para o mar e em frente ao shopping Lacomar .é bem localizado, fica no bairro Miraflores, melhor bairro para turismo em Lima. Recomendo.
Comment from Hotel Management
Aug 23, 2016 by Claudia, Hotel Management
Estimado Huésped: Muchas gracias por sus excelentes comentarios respect a nuestro product & servicio. Esperemos nos visite pronto a esta su casa. Claudia Torres, Front Desk Manager
5 out of 5
by A verified traveler from Texas

Perfect is all I can say.

Posted Jun 26, 2016
Pros: Staff was above and beyond helpful.
Cons: The driver who took me to the airport w/a complicated issue, got me inside and then walked away leaving me to fend for myself. Not cool.
Location: Any restaurant you can imagine is across the street, literally. Ocean views, perfect location.
A little pricey, but you do get what you pay for here. Located in just about the most perfect spot in Miraflores.
5 out of 5
by A verified traveler

On call doctor was a fantastic surprise.

Posted Jun 11, 2016
The hotel was fabulous like all JWs. But when my daughter became severely ill, an on-call doctor provided by the JW guided us through an ER room experience at a local hospital for five hours. What a surprise and delight. We could not have made it through with out him.
Comment from Hotel Management
Jun 13, 2016 by Heinz, Hotel Management
Dear Guest: We appreciate your comments as well as your time to share them publicly. Rest assured we always look for ways to exceed our customer expectations!. Thank you for your kind words about our staff. We will pass them on to him as a great motivation to keep up the great attitude to serve customers the way they do. We look forward to welcoming you back soon, Thank you, Heinz Prelle, General Manager
5 out of 5
by grace

Posted May 16, 2016 on Hotels
Comment from Hotel Management
Jun 6, 2016 by Walter Regidor, Hotel Management
Dear Guest: Thank you very much for your recognition. We look forward to welcoming you back soon. Heinz Prelle, General Manager
5 out of 5
by grace

This traveler left a rating score only Posted May 15, 2016 on Hotels
5 out of 5
by Patricia from Fort Myers, Florida

Lima Hotel Visit

Posted May 11, 2016 on Hotels
Thoroughly enjoyed it! Restaurant was great, too. Had a massage which was terrific and very reasonably priced.
Comment from Hotel Management
Jun 7, 2016 by Walter Regidor, Hotel Management
Dear Patricia; Thank you so much to post you kind comments about our restaurant and Spa. We are happy you enjoyed your stay with us. We look forward to welcoming you back soon. ClaudiaTorres, Front Desk Manager