Ratings based on 367 Verified Reviews

4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

very nice hotel

Posted Apr 26, 2017
Staff at hotel very nice. It is close to beach and the Larcomar (a shopping mall built into cliff side). Concierge staff very helpful. Very nice sushi and ceviche restaurant in the hotel. Very safe area of town. Breakfast buffet very nice as well.
Comment from Hotel Management
Apr 28, 2017 by Jaime, Hotel Management
Dear Geoffrey: Great way to describe your stay with us. Thank you!. Undoubtedly our location is an absolute privilege, close to a Shopping Mall with a variety of options. We take pride for all our associates and this time we will recognize them for your positive remarks. We look forward to welcoming you back hopefully very soon. Thank you for your preference. Jaime Escalante, Operations Assistant
3 out of 5
by A verified traveler from lima

I've had better for cheaper

Posted Apr 23, 2017
The pool was closed and was going to be closed for 1 week, the roof in our room had stains, our view was pretty ok, but I really expected better for the price I payed. I usually stay at the Westin in Lima which I recommend, its cheaper, more modern and their spa/pool is amazing. The food at Marriot was delicious though! And the staff actually gave us a free dinner for all the inconveniences we had. But I really expected a better experience for the price I payed. And really this will be the last time I stay here.
Comment from Hotel Management
Apr 25, 2017 by Jaime Escalante, Hotel Management
Dear Guest: Thank you for your feedback in regards your recent stay in our property. We apologize for the inconveniences you have experienced. We look forward to welcoming you back soon for a renewed experience. Best regards, Jaime Escalante
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Posted Mar 15, 2017
excellent experience , I could not ask better location kind staff , excellent food ..
Comment from Hotel Management
Mar 16, 2017 by Jaime, Hotel Management
Dear Rafael: We appreciate to taking the time to posting your great comments about our product and service!! We are very pleased to hear how much you enjoyed your recent stay. Thank you for your preference and please come back soon. Jaime Escalante, Operations Assistant.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Great location & service

Posted Mar 10, 2017
Pros: Location; service; food; comfort; history
Location: Close to most of the main historical sites. Very safe for walking.
Spent 4 nights. Did not run out of things to see and do and staff was excellent!
Comment from Hotel Management
Mar 11, 2017 by Jaime, Hotel Management
Dear Pat: Thank you so much for your appreciation and recognition to our property. We look forward to welcoming you back soon. Best regards, Jaime Escalante
4 out of 5
by Rebecca

Work stay.

Posted Feb 17, 2017 on Hotels
I was traveling for work and while my job wanted to put me up in another place, other colleagues recommended that I stay here instead. I wasn't disappointed. The only issue that I had was the cost of the breakfast and the lines that were there for the front desk. Everything else went perfectly.
Comment from Hotel Management
Feb 28, 2017 by General Manager, Hotel Management
Dear Rebecca: Thank you so much for your appreciation and recognition about our property. We apologize for the lines at the Front Desk, it must be busy days, in regards the breakfast, you have options a la carta or the buffet and both are good options to choose. We look forward to welcoming you back soon. Best regards, Jaime Escalante, Operations Assistant.
5 out of 5
Recommended
for Everyone
by A verified traveler from Madison, AL

Beautiful hotel with a great view

Posted Feb 16, 2017
Pros: The staff were friendly and helpful, especially Rosa at the concierge desk. We needed a dinner reservation last minute and she took care of it all!
Cons: When we called for a cab back to the hotel after dinner, one was sent. However, we didn't have a way to identify him, and so got in the wrong cab.
Location: Great shopping just down the hill. Mangoes restaurant there was great for lunch. La Rosa Nautica was an excellent suggested restaurant for dinner!
Everything from check-in to check-out was handled professionally. Hotel cabs were available when we wanted to go out, and information on restaurants and things to do was readily available. Everyone from the bellman to the reservations desk personnel were friendly and helpful.
Comment from Hotel Management
Feb 17, 2017 by Jaime, Hotel Management
Dear Catherine: You have beautifully described our property and most of what we have to offer to all our customers. We can’t thank you enough for your positive appraisal of our product and service. Our staff strive to serve our customers with dedication and professionalism and it is very rewarding to hear that you recognized the high quality service they provided to you. We take pride for all our dedicated associates who always go an extra mile in providing great service to our guests, particularly the ones who served you magnificently according to your comments: Rosa from Concierge Desk. She will all be recognized for her great commitment and spirit to serve. We look forward to welcoming you back, and thank you for your preference and recommendation for future travelers. Jaime Escalante, Operations Assistant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent place

Posted Feb 14, 2017
The location is perfect. We loved the view and staff and room.
Comment from Hotel Management
Feb 15, 2017 by Jaime, Hotel Management
Dear Guest: Thank you very much for your comments! You are definitely right when you mention that our location is a fantastic feature our guests enjoy for many different reasons. We look forward to welcoming you back hopefully in the not too distant future. Thank you for your preference and recommendation for potential customers. Jaime Escalante, Operations Assistant.
5 out of 5
Recommended
for Everyone
by A verified traveler from colombia

Great hotel

Posted Feb 12, 2017
Excellent hotel with beautiful ocean view. Delicious breakfast! Staff always ready to help you.
Comment from Hotel Management
Feb 13, 2017 by Jaime, Hotel Management
Dear Sonia: We appreciate your taking the time to posting your great comments about our service! We are very pleased to hear how much you enjoyed your recent stay. Thank you for your preference and please come back soon. Jaime Escalante, Operations Assistant
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the beahc and the mall

Posted Feb 8, 2017
We were recieved by really kind people.The lobby was comfortable, we wait a while.
Comment from Hotel Management
Feb 8, 2017 by Jaime, Hotel Management
Dear Guest: Thank you very much for your positive appraisals about our product and service. Thank you for your feedback about the lobby, we will share your comments with the Manager in charge. We look forward to welcoming you back. Best regards, Jaime Escalante, Operations Assistant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very good hotel on great location

Posted Feb 3, 2017
Always stay here in Lima. Great restaurants in area as well as shopping. No complaints at all.
Comment from Hotel Management
Feb 5, 2017 by Jaime, Hotel Management
Dear Guest: Thank you so much for your appreciation and recognition to our property. We look forward to welcoming you back soon. Best regards, Jaime Escalante Operations Assistant