Ratings based on 177 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from texas

Excellent hotel

Posted Aug 19, 2015
Staff, conition and breakfast are all excellent. I could really relaxed at the hotel. The location is also good and we can walk to big shopping mall in 5 minutes.
Comment from EPC
Aug 21, 2015 by Guest Relations Supervisor, EPC
Dear Guest, Thank you very much for sharing your experiences with us! We are very happy that you enjoyed our personalized service, our great location and fantastic food options! We look forward to host you in a near future. Vanessa Gargurevich Guest Relations Supervisor.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mexico

Fantastic hotel, the complete JW experience

Posted Aug 18, 2015
Pros: The breakfast buffet, the beds, the pillows, the room size, the view, the temperature, the lobby bar, the smell, the staff, the chocolates, THE GYM!
Cons: The hair dryer was not very good at all
Fantastic hotel. Every amenity you will need, perfect level of comfort and luxury, and a great seaside location in Miraflores. Highly recommend for business travelers, families, and couples.
Comment from EPC
Aug 21, 2015 by Guest Relations Supervisor, EPC
Dear JP , We appreciate your taking the time to posting your great comments about our service, location and comfort! We are very pleased to hear how much you enjoyed your recent stay. Thank you for your preference and please come back soon. Vanessa Gargurevich Guest Relations Supervisor
5 out of 5
Recommended
for Everyone
by A verified traveler

Great experience!

Posted Aug 9, 2015
From the moment we walked in the experience was great. Our flight had us there at 7 AM, yet the staff was able to check us in and get us a room at that hour. Greatly appreciated since we were tired and sleepy. The room had a view of the ocean, the food at the restaurant and bar was good, and the location was great. The room was big, clean, and very comfortable. Overall definetly recommend this hotel
Comment from EPC
Aug 14, 2015 by General Manager, EPC
Dear Guest : That is a great way to describe your recent stay in our hotel! Thank you! Our staff really strive to serve each and every guest aiming to make their stay an unforgettable one. It is true that our location is a wonderful feature all our guests enjoy, starting from the amazing views of the Pacific Ocean, to the closeness to entertaining places, walking areas, etc. Thank you for your preference, Heinz Prelle General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Key West

Good but could be better

Posted Aug 2, 2015
Pros: Location and amenities. Gym is well equipped. Spa was nice too. Restaurants and Bar, although pricey, are very good.
Cons: Bad odors on the renovated floor we were on, some sort of glue smell, and sounds gross but bad odor coming from the pillows they are using.
Location: Across street is good shopping, and movie theater in Larcomar Center. Safe neighborhood to walk the coast, or nearby to several nice restaurants.
Location is excellent, near good shopping and restaurants and safe neighborhood to walk around. View is incredible overlooking Pacific Ocean. Hotel amenities are good including fully equipped gym. Staff very attentive. Restaurants and Bars also have good food and nice atmosphere for family & guest entertaining. Room overall was nice, quiet at night but had issues with noise from some sort of work going on. Also floor we were on had been renovated but had a bad glue smell. Further, feather pillows they are using on the beds had bad odor to them
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 30, 2015
Beautiful hotel, great location. Best staff! Highly recommend this hotel!
5 out of 5
Recommended
for Everyone
by A verified traveler from El Salvador Central America

The best Marriott Service worldwide!

Posted Jul 12, 2015
I have to Travel a lot for business reasons. I just came from Cusco and spend a family vacation at this hotel, we experienced an amazing human Service from each one at the JW Marriott El Convento Cusco. We will repeat this family experience in Cusco... And of course at this hotel!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Internet is not included

Posted Jul 11, 2015
Otherwise excellent hotel Good rooms Very well location
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Great location, safe, close to shopping.

Posted May 16, 2015
The extra few bucks is worth it. It's a nice place to start your day, breakfast is good but limited. Staff is very accommodating. The bar food (risotto) at the hotel's casino was some of the tastiest we had in Peru.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

El mejor hotel de Lima

Posted May 9, 2015 on Hotels
Excelente Hotel gran servicio e inmejorable comida
Comment from Hotel Management
Aug 15, 2015 by Walter Regidor, Hotel Management
Estimado Huésped: Muchas gtracias por sus comentarios de nuestro producto y servicio. Me alegra saber que pudo degustar de nuestra gastronomia peruana Esperamos verlo pronto en esta su casa. Saludos. Julio Ferradas Chef Ejecutivo
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

1 Night

Posted Apr 30, 2015
Pros: Location, Staff,
Amazing hotel, the staff were very friendly and helpful the location was terrific would highly recommend this hotel. The employee at the souvenir shop was very helpful! I arrived early but was easily accommodated with a ocean view room. Excellent stay! Jerome