Ratings based on 349 Verified Reviews

4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Posted Mar 15, 2017
excellent experience , I could not ask better location kind staff , excellent food ..
Comment from Hotel Management
Mar 16, 2017 by Jaime, Hotel Management
Dear Rafael: We appreciate to taking the time to posting your great comments about our product and service!! We are very pleased to hear how much you enjoyed your recent stay. Thank you for your preference and please come back soon. Jaime Escalante, Operations Assistant.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Great location & service

Posted Mar 10, 2017
Pros: Location; service; food; comfort; history
Location: Close to most of the main historical sites. Very safe for walking.
Spent 4 nights. Did not run out of things to see and do and staff was excellent!
Comment from Hotel Management
Mar 11, 2017 by Jaime, Hotel Management
Dear Pat: Thank you so much for your appreciation and recognition to our property. We look forward to welcoming you back soon. Best regards, Jaime Escalante
5 out of 5
Recommended
for Everyone
by A verified traveler from Madison, AL

Beautiful hotel with a great view

Posted Feb 16, 2017
Pros: The staff were friendly and helpful, especially Rosa at the concierge desk. We needed a dinner reservation last minute and she took care of it all!
Cons: When we called for a cab back to the hotel after dinner, one was sent. However, we didn't have a way to identify him, and so got in the wrong cab.
Location: Great shopping just down the hill. Mangoes restaurant there was great for lunch. La Rosa Nautica was an excellent suggested restaurant for dinner!
Everything from check-in to check-out was handled professionally. Hotel cabs were available when we wanted to go out, and information on restaurants and things to do was readily available. Everyone from the bellman to the reservations desk personnel were friendly and helpful.
Comment from Hotel Management
Feb 17, 2017 by Jaime, Hotel Management
Dear Catherine: You have beautifully described our property and most of what we have to offer to all our customers. We can’t thank you enough for your positive appraisal of our product and service. Our staff strive to serve our customers with dedication and professionalism and it is very rewarding to hear that you recognized the high quality service they provided to you. We take pride for all our dedicated associates who always go an extra mile in providing great service to our guests, particularly the ones who served you magnificently according to your comments: Rosa from Concierge Desk. She will all be recognized for her great commitment and spirit to serve. We look forward to welcoming you back, and thank you for your preference and recommendation for future travelers. Jaime Escalante, Operations Assistant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent place

Posted Feb 14, 2017
The location is perfect. We loved the view and staff and room.
Comment from Hotel Management
Feb 15, 2017 by Jaime, Hotel Management
Dear Guest: Thank you very much for your comments! You are definitely right when you mention that our location is a fantastic feature our guests enjoy for many different reasons. We look forward to welcoming you back hopefully in the not too distant future. Thank you for your preference and recommendation for potential customers. Jaime Escalante, Operations Assistant.
5 out of 5
Recommended
for Everyone
by A verified traveler from colombia

Great hotel

Posted Feb 12, 2017
Excellent hotel with beautiful ocean view. Delicious breakfast! Staff always ready to help you.
Comment from Hotel Management
Feb 13, 2017 by Jaime, Hotel Management
Dear Sonia: We appreciate your taking the time to posting your great comments about our service! We are very pleased to hear how much you enjoyed your recent stay. Thank you for your preference and please come back soon. Jaime Escalante, Operations Assistant
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the beahc and the mall

Posted Feb 8, 2017
We were recieved by really kind people.The lobby was comfortable, we wait a while.
Comment from Hotel Management
Feb 8, 2017 by Jaime, Hotel Management
Dear Guest: Thank you very much for your positive appraisals about our product and service. Thank you for your feedback about the lobby, we will share your comments with the Manager in charge. We look forward to welcoming you back. Best regards, Jaime Escalante, Operations Assistant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very good hotel on great location

Posted Feb 3, 2017
Always stay here in Lima. Great restaurants in area as well as shopping. No complaints at all.
Comment from Hotel Management
Feb 5, 2017 by Jaime, Hotel Management
Dear Guest: Thank you so much for your appreciation and recognition to our property. We look forward to welcoming you back soon. Best regards, Jaime Escalante Operations Assistant
3 out of 5
by A verified traveler from New York, NY

First time at Marriot Lima

Posted Jan 23, 2017
Air conditioner sounded like a broken car, barely slept
Comment from Hotel Management
Jan 31, 2017 by Jaime, Hotel Management
Dear Kevin: Thank you for bringing this issue to our attention, we will share with maintanance department. We look forward to welcoming you back soon. Best regards, Jaime Escalante
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 11, 2017
the hotel has great view, clean rooms, very friendly staff and constantly keep the room clean
Comment from Hotel Management
Jan 13, 2017 by Heinz, Hotel Management
Dear Guest: Thank you very much for your great comments! Your feedback is a very valuable tool for us. We look forward to welcoming you again in the not too distant future. Thank you for your preference! Heinz Prelle, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

Great Place

Posted Dec 26, 2016
Pros: Service is great
Very special place with a very special ambiance. Great Service and room to the beach have a great view of the Pacific.
Comment from Hotel Management
Dec 27, 2016 by Jaime, Hotel Management
Dear Luis: Thank you so much for your appreciation and recognition about our product and service. We look forward to welcoming you back soon. Best regards, Jaime Escalante, Operations Assistant