Ratings based on 233 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lima, Peru

Nice hotel, nice view of the sea

Posted Jan 8, 2016
Nice hotel with great facilities. The view of the sea from the room is very nice. You have a lot of great restaurants near by. A casino, a Shopping Center.
Comment from Hotel Management
Jan 11, 2016 by Heinz, Hotel Management
Dear Carlos Andres: We appreciate your taking the time to posting your great comments about our product and service!! We are very pleased to hear how much you enjoyed your recent stay. Thank you for your preference and please come back soon. Heinz Prelle, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the beach

Posted Jan 4, 2016
Pros: Its location and its staff
Cons: Bigger and more comfortable beds and pillows
Very good experience, good housekeeping service, I think JW Marriot Lima is a very good option if you are speding a few days in Lima, also the city has plenty of things to do and to see, and hotel's location helps a lot.
Comment from Hotel Management
Jan 4, 2016 by Heinz, Hotel Management
Dear Guest: Thank you very much for your great comments! Your feedback is a very valuable tool for us. We look forward to welcoming you again in the not too distant future. Thank you for your preference! Heinz Prelle, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel and Staff

Posted Dec 8, 2015
Pros: Staff service was exemplary.
Cons: Only improvement would have been the concierge helping us up with our bags to the 2nd reception floor on arrival.
Hotel was exceptional. Staff, room and experience was fantastic.
Comment from Hotel Management
Dec 9, 2015 by Heinz, Hotel Management
Dear Guest: Thank you very much for your comments.Thank your for your positive appraisal of our staff service and thank you for your feedback about concierge. We look forward to welcoming you back soon! Thank you for your preference! Heinz Prelle, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 7, 2015
Hotel Con vista mozzafiato personale gentilissimo camere suite ottime rispetto a Italia nemmeno da paragonare Lo consiglio a tutti molto bello veramente
Comment from Hotel Management
Dec 14, 2015 by Vanessa, Hotel Management
Stimato Signore d'Italia: T Tante grazie per i suoi commenti sopra nostro servizio nell JW Marriott Lima e la sua preferenza.Per noi è stato un piacere servirlo e aspettiamo riceverlo presto. Grazie! Vanessa Gargurevich, Guest Relations Supervisor
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with ocean view in a nice neighborhood.

Posted Dec 6, 2015
It has a good restaurant, very good room service. Entrance to the hotel has only three elevators to bring you from the street level to the hotel lobby. This can be a be a little difficult specially at rush hours.
Comment from Hotel Management
Dec 7, 2015 by Heinz, Hotel Management
Dear guest: Thank you so much for your positive comments about our product and Service. Thank your feedback also. We look forward to welcoming you back soon. Best regards, Heinz Prelle, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

In the right place, across Larcomar (to eat, shop)

Posted Nov 30, 2015
It was very convenient to walk across the street to the mall. Security was very visible both in the hotel as well as the mall. Beautiful hotel undergoing renovations Nicely located in the heart of Miraflores. A well deserved 5 star hotel.
Comment from Hotel Management
Dec 1, 2015 by Heinz, Hotel Management
Dear Guest: Thank you so much for your preference and recognition. We look forward to welcoming you back soon. Best Regards, Heinz Prelle, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Luxury hotel, fantastic location

Posted Nov 24, 2015
Amazing views of the Pacific Ocean. Rooms are spacious, clean, comfortable; bathrooms large. Starbucks and Britt Shop (souvenirs) on the first floor. Great location - Larcomar shopping plaza across the street offers lots of dining options; Malecon walk along the coastal bluff.
Comment from Hotel Management
Nov 25, 2015 by Heinz, Hotel Management
Dear Guest, Thank you very much for your comments. You are definitely right when you mention that our location is a fantastic feature that truly makes it for our customers! Particularly for the amazing views of the Pacific Ocean and the paragliders and also for the closeness to entertaining and safe surrounding places. Rest assured we always look for ways to exceed our customer expectations in every way. We look forward to welcoming you back soon! Thank you for your preference! Heinz Prelle - General Manager
5 out of 5
Recommended
for Getaway With Friends
by Frank from Santa Fe, New Mexico

Last Stop in Peru

Posted Nov 11, 2015 on Hotels
Hotel was everything we needed at the end of our long trip in Peru, it was relaxing, views were very good. Brunch was excellent. No complaints, very relaxing.
Comment from Hotel Management
Nov 24, 2015 by Walter Regidor, Hotel Management
Dear Frank: Thank you so much for taking the time to share your positive comments wit us. Good to know you had an excellent stay at J.W Marriott Lima. We look forward to welcoming you back soon. Heinz Prelle, General Manager
5 out of 5
Recommended
for Couples
by María de Lourdes from Panamá

Posted Nov 9, 2015 on Hotels
Excelente , el personal a otro nivel igual q la comida . Los Concierge hicieron más agradable Nuestra estadía , supieron recomendarnos lugares y restaurantes fabulosos y los valet también . Los felicito
Comment from Hotel Management
Nov 24, 2015 by Walter Regidor, Hotel Management
Estimada María de Lourdes de Panamá: Gracias por sus comentarios tan positivos y su tiempo para publicarlos. Gracias por destacar trabajo del departamento de concierge, las propuestas de Alimentos y Bebidas y sobre todo el servicio que brindamos a los clientes. Nuevamente muchas gracias por su preferencia y le esperamos muy pronto de nuevo por acá. Heinz Prelle, Gerente General
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Have a great location...many places to visit

Posted Nov 9, 2015
The staff are so kind, no doubt about to recommend this hotel. I had a little problem, but nothing to pay too much attention, the staff profesaionaly and immediately solve the problem.
Comment from Hotel Management
Nov 9, 2015 by Heinz Prelle, Hotel Management
Dear Teresa: Thank you so much for your kind comments about our staff. We will recognize all of them in your last stay. Thank you for your feedbach wich it is important to improve. Hopefully we will welcome you back in the not too distant future, for another wonderful stay. Heinz Prelle, General Manager