Ratings based on 90 Verified Reviews

4.5 out of 5
89% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Rockport, TX

perfect setting for a hotel,

Posted Oct 5, 2016
Pros: Is in a quiet and clean neighborhood , lots of restaurants, coffee shops and a supermarket a lovely place.
Cons: I like everything about this hotel.Grate breakfast buffet. fresh fruit yogurt . A hot breakfast if you please, included in the room.
Location: Walk to one of the many restaurants in the neighborhood. is close to MIRAFLORES 15 MIN taxi ride A.Take a leisure walk in the safe clean neighborhood.
Comment from Hotel Management
Oct 6, 2016 by Jessica B., Hotel Management
Dear Guest, Thank you for having taken the time to share your experience in our hotel. We are more than please to know that you enjoyed your stay with us. It is our main goal to make your stay the best experience that you have in oir city. Thank you for your preferece! Kind Regards, Jessica Bellido Front Desk Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from dutch harbor alaska

Posted Oct 3, 2016
Easy cab ride from airport. Good location for buisiness district
Comment from Hotel Management
Oct 4, 2016 by rsjeferecepcion@decapolisperu.com, Hotel Management
Dear Guest, Thank you for your great feedback. We are really glad you enjoyed your stay with us. We hope to welcome you again soon. Kind Regards, Jessica Bellido Front Desk Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel and staff

Posted Jul 24, 2016
Nice, clean hotel.. The staff was extremely pleasant and helpful.
Comment from Hotel Management
Aug 5, 2016 by Jessica Bellido, Hotel Management
Dear Guest, Thank you so much for your great comment about our Hotel, it is very rewarding to read comments like yours. We look forward to welcoming you back soon. Kind Regards, Jessica Bellido Front Desk Manager
3 out of 5
by A verified traveler

Service

Posted Feb 8, 2016
Air conditioning didn't work WC was losing water Breakfast in room service was cold. For being such a big and nice room the tv is too little. I expected more
Comment from Hotel Management
Jun 7, 2016 by Jessica Bellido, Hotel Management
Dear guest On behalf of the entire team at Radisson Hotel & Suites San Isidro I apologize for the concerns you share. I have talk about this issues with our Restaurant and Maintenance team and I would like to let you know that we are taking the corrective actions in order to avoid having the same situations in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Kind Regards Jessica Bellido Front Desk Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from boston

Highly recommend

Posted Jan 18, 2016
Comfy, spacious room, great breakfast, nice pool and workout room.
Comment from Hotel Management
Jun 6, 2016 by Jessica Bellido, Hotel Management
Dear guest Thank you for your great feedback! We are more than happy to read that you enjoy your stay with us. We are looking forward to your next stay! Kind Regards Jessica Bellido Front Desk Manager
2 out of 5
by A verified traveler from Los Angeles

wrong size bed

Posted Nov 19, 2015
Pros: clean and safe
Cons: If you advertise a king size bed and I'm paying you for it then give me what I made reservations for.
Location: It's quiet zone
When I made my reservation with the Radisson hotel I chose a King size bed and when I got there I got two small beds. I was told that there were no more king size bed which is hard to believe when the building is 7 stories. I felt deceived. Perhaps it was due to the fact that we are a same-sex couple. Once I checked into the room I checked back on Expedia to see if they didn't have a room with the correct bedsize for that night and guess what I found? They were advertising availability of a room with a king size bed. We would never stay in this place again.
Comment from Hotel Management
Nov 23, 2015 by rsjeferecepcion@decapolisperu.com, Hotel Management
Dear Guest Thank you for taking the time to share your experience in our hotel. On behalf of the entire staff at Radisson Hotel & Suites San Isidro I would like to appologize for the concern you shared, I would also like to comment that we always make everything in our hands to change the type of room on request based on availability. Unfortunatelly, we didn't have the type of room of your preference on your arrival day. We hope to have a senond change to exceed your expectations. Kind Regards Jessica Bellido Front Desk Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Amaizing hotel

Posted Aug 25, 2015
Very nice hotel.. Excellent location. The staff is very friendly.
Comment from Hotel Management
Aug 27, 2015 by Jessica Bellido, Hotel Management
Dear Guest Thank you for your nice feedback. We are pleased to hear that you enjoyed your stay at Radisson Hotel & Suies San Isidro and that you appreciated our services. Looking forward to welcoming you soon again. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from LA

Posted Aug 22, 2015
Everything was good. We have satisfied the condition of hotel.
Comment from Hotel Management
Aug 24, 2015 by Jessica Bellido, Hotel Management
Dear Guest Thank you for your nice review. On behalf of the entire team at Radisson Hotel & Suites San Isidro I would like to thank you for your preference, it was a pleasure for us having you as a guest! We hope to welcome you soon! Jessica Bellido Front Desk Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent.

Posted Aug 18, 2015
Pros: Everything was good.
Cons: Nothing.
Location: Nice restaurants nearby.
Good location for my trip. Friendly staff, nice food and speedy internet. Everything was good.
Comment from Hotel Management
Aug 24, 2015 by Jessica Bellido, Hotel Management
Dear guest Thank you for your kind remarks regarding your recent stay at Radisson Hotel & Suites San Isidro. We are glad to hear that you enjoyed your time with us and hope that you will come back soon! Warm regards, Jessica Bellido Front Desk Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from colombia

Thr hoyel wants go charge additional fees

Posted Jun 17, 2015
The hotel wabted to charge us 90 dollars more for a rate already paid trough expedia. When I made the reservagion and payment I sked fpr a room for 4 prople two of then 17. Expedia take them as kids nd asked the age. When I arrived to the hotel they said that expedia probably changed their policird abd the hotel only have three people allowed ib the room and that we hace to paid additional fees. I tolSs them that in that case they should talk to expediia. At the end I didn't paid any aditional fee.