Ratings based on 101 Verified Reviews

1.8 out of 5
14% of guests recommend
2.1 Room cleanliness
2.3 Service & staff
2.0 Room comfort
1.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Euclid, ohio

I would rate it the worst hotel in America

Posted Mar 8, 2017
Pros: Nothing
Cons: Needs to be closed, no person should be allowed to enter a place in such a conditions
Location: Great location
2 words " a nightmare " very filthy, black mold on walls , bathroom ceiling collapsing, bed on floor just to much to mention. Potholes in parking lot , half of the place looked or appeared to be condemned, no Continental breakfast as advertised do I need to say more yes it's in a great location but other than that NOT THE PLACE TO WASTE YOUR MONEY OR NIGHT!!!!!!!!
Comment from Hotel Management
Mar 27, 2017 by Ken , Hotel Management
Thank you for the feedback. Your remarks are quite concerning to me. I will share these issues with our staff and continue to insist that any lapse in our consumer covenant is completely unacceptable. Thank you for taking your valuable time to provide us with the details. We hope that you will give us the opportunity to demonstrate our positive and eliminate the negatives you describe and Recently Hotel Under Renovation so next Visit Will be Best Experience.
3 out of 5
by A verified traveler from Browns Mills, NJ

You get what you pay for

Posted Jan 23, 2017
Pros: room was generally clean and serviced everyday
Cons: parking lot was full of potholes
Location: close to Interstate 75 and the next exit up had lots of food, gas, and other places to go.
So, I had a family emergency and needed to book a hotel for somewhere on the cheaper side. I quickly found this place and booked. When I walked into the room, some sort of disco or Christmas light was plugged into a lamp shining all over the room. The parking lots is riddled with potholes next to an abandoned hotel and gas station with a Waffle House across the street. Maid service was good, but it was a little disturbing that the clerk was behind plexi glass when we checked in that night. The tile in the bathroom was stained and it was difficult to shower with the safety bar sticking out so far. The room had a fridge and microwave, but we never used them. There was a soda machine and washer and dryer in the hall. The train whistle keeps you up most nights.
Comment from Hotel Management
Jan 30, 2017 by Ken, Hotel Management
Thanks for staying with us and the praise as well as the constructive feedback. Your stay did indeed correspond with a busy weekend, but that is no excuse for the service you describe. We're glad that there were some positive aspects to your visit, but hope that the negatives weren't enough to keep you from staying with us again in the future. Thank you again for your feedback.
4 out of 5
by John from Crown Point, IN

Passing through for work

Posted Jan 7, 2017 on Hotels
For the price, descent at best.
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
We greatly appreciate you taking the time to share your experience with us! We’re delighted that we could exceed your expectations and provide excellent service. Thanks so much for your feedback, and please come and see us again soon.
3 out of 5
by A verified traveler from Cleveland

budget Hotel

Posted Jan 4, 2017
Pros: Bed
Cons: Room needed complete remodel.
Location: I-75, Ford motor Co. Engine plant. Eat, drink, not much else.
Location was perfect for my stay. Room was clean. Bed was comfortable. It has potential, but the place needs work. Better than a lot of other budget motels. No coffee in the morning.
Comment from Hotel Management
Feb 1, 2017 by Melody, Hotel Management
You're certainly right to be frustrated when our treatment left you feeling brushed off and not taken care of. The last thing we want for our guests is to feel like they aren't being well-accommodated or that their requests aren't being heard, so I sincerely apologize you felt treated that way. We will work together to make sure that this issue is resolved for the future. Please accept our sincere apology
3 out of 5
by A verified traveler

Posted Nov 19, 2016 on Hotels
Comment from Hotel Management
Jan 31, 2017 by General Manager, Hotel Management
Thank you very much for such glowing praise of our hotel. We are most pleased that your family was able to enjoy the full array of amenities that we believe define our hotel. I hope that your road back to us is a wonderful one for you and your family.
1 out of 5
by A verified traveler

Served it's purpose but won't go back

Posted Aug 29, 2016 on Orbitz
I had to drop off my daughter at school but be back for work the next day, so used hotel as a way to shorten my trip back to get rest before work. It definitely served the purpose of shortening my drive time, but not sure I rested as much as I could and would not go back.
Comment from Hotel Management
Jan 31, 2017 by ken Gandhi, Hotel Management
I'd like to apologize for the noise. We are in a bustling urban area, but we do our best to keep everything peaceful inside. That being said, we appreciate you taking the time to give us all of the feedback from your group. It's always great to know what we're doing well and what we could be doing even better.
1 out of 5
by victor from laredo, tx

would not recomend to stop there.. ever.

Posted Aug 24, 2016 on Hotels
bad stop. the room was old and smelled like mildew. the sheets on the bed had stains and smelled bad.
Comment from Hotel Management
Jan 31, 2017 by General Manager, Hotel Management
I'd like to apologize for the noise. We are in a bustling urban area, but we do our best to keep everything peaceful inside. That being said, we appreciate you taking the time to give us all of the feedback from your group. It's always great to know what we're doing well and what we could be doing even better.
1 out of 5
by A verified traveler

should not be offerded on Expedia to anyone

Posted Aug 7, 2016
This is not a hotel is disgusting, dirty, bugs, not maintain did not stay i left and i did not care about the money i was loosing hope expidia will remove for their customers no one should go through the experience i went through .
Comment from Hotel Management
Jan 30, 2017 by gandhiken@yahoo.com, Hotel Management
You're certainly right to be frustrated when our treatment left you feeling brushed off and not taken care of. The last thing we want for our guests is to feel like they aren't being well-accommodated or that their requests aren't being heard, so I sincerely apologize you felt treated that way. We will work together to make sure that this issue is resolved for the future. Please accept our sincere apology
1 out of 5
by Matthew

Posted Jul 22, 2016 on Hotels
Comment from Hotel Management
Aug 27, 2016 by General Manager, Hotel Management
thank You
1 out of 5
by Jack from AMA racing

Posted Jun 27, 2016 on Hotels
Sheets had holes, curtains were threadbare and worn that light shown through holes. Uncomfortable place to stay. Would have cancelled but ordered online while we were driving so cancellation would have cost$$$
Comment from Hotel Management
Aug 27, 2016 by General Manager, Hotel Management
Constructive criticism can be difficult to accept but your review honestly points out areas we are aware needs work. We appreciate you taking the time to share your thoughts and please know we are making an effort toward addressing these issues