Hasnt change since my last stay 5 years ago
Posted Jun 6, 2016
My stay on May 31st was kind of bad, I booked a room with king size bed but when I arrived I was in a twin bed room which I claimed immediately with lobby staff. The room was given to my partner who arrived earlier than me that day and the staff at counter saw the printed reservation details but said the only room available was a twin bed one. When I went to the lobby with another staff member, I told her there is no reason to downgrade a guess, that is just plain stupid. She agreed and upgraded us to a Junior Suite which are the only ones with king size beds but expedia showed standard rooms with king size beds which the hotel doesnt have. Then came the problem with the toilet not flushing, the shower you had to be an expert to calibrate hot and cold water, 1 inch less it would go dead cold and 1 inch more would go insanely hot. Breakfast is ok, has lots to choose from but not lots like a 5 star hotel, still enjoyable.