Ratings based on 112 Verified Reviews

4.1 out of 5
80% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

very nice hotel. lively and central neighborhood.

Posted Jun 3, 2017
Pros: room comfort, free welcome drinks, staff give free upgrade to in-room wifi and breakfast. Breakfast buffet is sumptuous. central and lively location.
Cons: there is no in-room coffee/tea/hot water maker.
Location: Adjacent is a lively modern shopping mall, with supermarket and food court. Walking distance to Plaza San Martin and the main business street of Jiron
hotel is very nice. Staff very helpful and welcoming. The regular room price doesn't include in-room wi-fi and breakfast. But when asked, the check in staff just give them to us for free. It appears to be a choice venue for important meetings. When we were there, the President came to visit one night to attend a reception. Since all the rooms open to an interior atrium, of which the bottom floor is used for the reception, it did get noisy at night. So earplug is needed for occasions like this. The location is very good. Adjacent is a lively modern shopping mall, with supermarket and food court. Walking distance to Plaza San Martin and the main business street of Jiron de la Union, with many restaurants and shops. Feels safe day and night. The businesses however, are more cater to spanish-speaking customers.
4 out of 5
by HAI

This traveler left a rating score only Posted Mar 31, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from california

Best option for center Lima

Posted Mar 15, 2017
Pros: Convenient location for downtown. Lots of business travelers.
Cons: Air conditioner could be improved
Hotel is about 15 minute drive from airport and walking distance to restaurants and shopping in heart of downtown. Hotel is next to a small shopping mall with some restaurants. Hotel and room are clean and safe however, air conditioner not working well and room was a little warm. Good option of you must stay downtown.
5 out of 5
by cameron

This traveler left a rating score only Posted Feb 16, 2017 on Hotels
3 out of 5
by A verified traveler

Posted Dec 17, 2016 on Hotels
it was just ok Stuff needs some training
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Nov 17, 2016
Stayed one night, nice hotel, gold food, nice view little balcony. Comfortable rooms, near Parque de la Reserva, good location.
5 out of 5
by A verified traveler

Excellent Service

Posted Oct 23, 2016 on Hotels
Excellent Service! Hotel could use updating a bit...but overall a great experience and property.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 18, 2016 on Hotels
5 out of 5
by A verified traveler

The hotel is traditional building but modem inside

Posted Oct 18, 2016 on Hotels
Very good location if you like to see museum and historic places plus food.
3 out of 5
by A verified traveler

Share with the Sheraton brand

Posted Sep 15, 2016
Really old and outdated hotel. No heating or ac in room. The carpet was incredibly old and used.