Ratings based on 70 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Nice hotelPosted Nov 23, 2015
sheraton is An Excellent hotel , your service is very nice. I recommend this hotel
for Business Travelersby Fermin T
Posted Aug 12, 2015 on Hotels
for Couplesby A verified traveler
good hotelPosted Jun 10, 2015 on Hotels
Hotel is ok, great location downtown.
for Business Travelersby Marcelo from Buenos Aires
Hotel con servicio internacionalPosted May 10, 2015 on Hotels
Hotel con todas las comodidades internacionales (buen Gym, peluquería, etc.), buen Internet (pero caro) mientras anduvo (al tercer día de estadía no funcionó para nada bien). Ubicación ideal para los que concurren al Cercado, más cerca del aeropuerto que San Isidro y Miraflores, aunque la zona no es tan linda de noche y está lejos de los buenos restaurantes.
for Business Travelersby guilhem
Posted Mar 15, 2015 on Hotels
for Couplesby MANN KUN TERRY from Hong Kong
Extremely good hotelPosted Jan 22, 2015 on Hotels
Extremely good hotel
by A verified traveler from Boston
This hotel does not meet typical Sheraton standardPosted Jan 4, 2015
Pros: The guy at concierge desk was very good.
Cons: Hotel facilities and more training for staff.
Location: It is close to old town. If you only want to spent one or two days in Lima, it is good location. Near-by was not very pleasant.
It was worst Sheraton I used. Bed is not conformable, bath towels are old and hard, rug is old. Overall, hotel is not bright. Stuff is friendly. The guy working at concierge desk is very good and knowledgable. My wife and I stayed two days as soon as we arrived Lima, and another three nights after we came back from Cusco. First night, we found some yellowish bugs in our room which is on 16th floor, it is very surprised. Before we leave for Cusco, I went to SPA desk and asked for reserving the room of other side city view, and she confirmed everything will be ok when I came back. Of cause, nothing was done when I came back from Cusco. While we were waiting in line for check in after coming back from Cusco, a couple who speaking Spanish got wait-upon by front desk staff immediately while we are waiting in line. It is very un-professional.
for Personal Eventby A verified traveler
Two Thumbs UpPosted Dec 30, 2014 on Hotels
Had a great time at this hotel- great feeling away from home.
for Business Travelersby Antonio Carlos from Brasília
Serviço padrão sem charmePosted Dec 16, 2014 on Hotels
Foi boa, mas em alguns pontos o hotel deixa a desejar.
Recommendedby antonio marco from Recife-Brasil
muito bom.Posted Jul 18, 2014 on Hotels
Localização um pouco ruim, mas tem transfer gratuito a cada hora para Miraflores. Deveria ter wi-fi gratuito nos quartos, só há no hall de entrada.