Ratings based on 106 Verified Reviews

4.3 out of 5
98% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Love the area, needs some refurnishing

Posted Nov 9, 2015
Pros: location and friendly staff
Cons: decoration, A/C and room furnishing
Location: The El Olivar park right in front is magestic. Only ancient olive trees, and very quiet to be right in the midle of the city.
The hotel staff is extremely friendly and helpful at all times. This is a great point! Room service is good and quick. I took less than 20 min to get my order in my room, hot and tasty, both times. I love the area where the hotel is located, and the amazin olive tree park it has in front, but the hotel needs to be renovated to a more morders look. It looks outdated. In this stay, I arrived very late at night, and the check in process was quick and friendly. However, I didn't like the room, as the window faced a inner shaft, and had no natural lighting, and the A/C had a loud sound. I asked for another room, and they were quick and accomodating to fix me into another room with a nicer view. Unfortunately, the A/C was one of those wall mounted, and too loud to sleep. I was lucky that it was not too hot or humid, so I could sleep fine without it. The bed is comfortable, but the I don't like the carpet and other details that gives me the feeling of an 80's decoration style. Will probably stay here again, as the location is unbeatable for my activities.
Comment from Hotel Management
Nov 16, 2015 by Carlos Reyes V.- General Manager, Hotel Management
Dear Ms. Francesca; Thank you for sharing your comments with us, we are glad to know that you had an excelent staying , that you like our services , that our staff was very kind and that you like our location.We have rooms with view and without, next time when you come back please let us know your room preference by mail and we will be glad to pre-asigned you a room with view. We are taking note about your comments about the A/C and the details of the rooms in order to improve them. Thank you for your preference and please come back soon for a renewed experience with us. Kinds regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in quiet sección of San Isidro

Posted Oct 30, 2015
Nice hotel and friendly staff. Quiet neighborhood Breakfast buffet is nice and attractive. There is a Tanta Restaurant right to next to hptel
Comment from Hotel Management
Nov 4, 2015 by Carlos Reyes V. -General Manager , Hotel Management
Dear Guest; Thank you for sharing your comments with us, we are glad to know that you had an excelent staying , that you like our services and that our staff was very kind .As you mentioned we have Tanta nextdoor and also other great gourmet restaurant very near. Thank you for your preference and please come back soon for a renewed experience with us. Kinds regards,
4 out of 5
by William

Very good!

Posted Sep 22, 2015 on Hotels
Great hotel, well situated, first rate service. Some age showing, but the price is excellent for Lima.
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
Dear William Thank you for your review and for choosing our hotel. I'm very pleased that you had a nice stay and that you enjoyed our location. We are looking forward to having you again as a guest. Best regards, Carlos Reyes V. General Manager
4 out of 5
by Michael from Wilmington

Very good property

Posted Sep 22, 2015 on Hotels
I love the location. It is adjacent to a beautiful and historic park called The Olive Grove
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
Dear Michael, Thank you for your review and for choosing our hotel. I'm glad that you enjoyed your stay and i'm looking forward to having you again as a guest in our hotel. Best regards, Carlos Reyes V. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Wellington, Florida

Sonesta El Olivar Hotel is a five star hotel

Posted Jul 6, 2015
Pros: Staff, dining room, gym, clean rooms, friendly staff
Cons: no criticsm
Location: Easy access to restaurants, shopping centers, museums, hospital
High quality hotel in every category. The staff is very friendly, cooperative , anxious to please, responsive to any questions, easy check in and out.
Comment from Hotel Management
Jul 13, 2015 by Carlos Reyes V., Hotel Management
Dear Mr. Burt, Thank you for sharing your comments with all the Expedia.com readers. Our Staff is prepared to give you a high quality personalized service in all your staying and we are glad that we exceed your expectations. We hope you can stay again with us and feel Sonesta like home. Kind regards;
5 out of 5
by A verified traveler

Great hotel in San Isidro

Posted Jun 1, 2015 on Hotels
Great central location in a quiet area overlooking an olive tree park where you can jog, spacious clean comfortable rooms, big bathroom, nice buffet breakfast and great service. Highly recommend!
Comment from Hotel Management
Aug 8, 2015 by Gerardo Bordoli, Hotel Management
Dear Guest; Thank you very much for your comments and for qualify our service and facilities in Expedia.com We are really glad you enjoy your stay with us. As you mentioned, we have a great location and all our facilities are in order to provide total comfort to our guests. We hope you can stay again and feel Sonesta like home. Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Manchester, CT

Nice hotel across from beautiful park

Posted May 12, 2015
Pros: Location. Customer Service. Both 110V and 220V outlets labeled in the room. Breakfast. Gym and business center.
Cons: Cleanliness of the rooms. A bit noisy.
Location: Great location, across from a beautiful park. Numerous shops, restaurants and sites in walking distance.
Wonderful, helpful and accommodating staff. Roomy and comfortable rooms. Wonderful location. Great feature of having both 110V and 220V outlets labeled in the room. Amazing complimentary breakfast. Wifi access, business center and gym. Would definitely stay there again.
Comment from Hotel Management
May 14, 2015 by Carlos Reyes V., Hotel Management
Dear Mr. Shell; Thank you very much for your sharing your experience at Sonesta El Olivar with all Expedia.com visitors, we are really glad you enjoy our service and also our facilities. We hope you can stay again here and feel Sonesta like home. Kind regards;
5 out of 5
by pedro from Miami, FL

Beautiful El Olivar, both, the park and the hotel

Posted May 4, 2015 on Hotels
we fully enjoy our stay at El Olivar (including the park El Olivar).
Comment from Hotel Management
Jul 18, 2015 by Gerardo Bordoli, Hotel Management
Dear Pedro, Thank you for letting us know about your preference, your opinion is very important for us. We are really glad you enjoy your stay, we hope you can visit us again and feel Sonesta like home. Best Regards;
3 out of 5
by Sergio from miami

just ok.

Posted Mar 16, 2015 on Hotels
the hotel is an average 3 star hotel per my standards. Room is ok, old but large, bed is too firm, by linens are new. Bathroom water temperature fluctuates too much. A/c makes noise and may not work well all the time. Aging property, not worth more than 140/nt if u are in a budget...beware to be charged in dollars at check out otherwise you will be paying in soles at a over priced exchange rate. A deceiving practice by management...
4 out of 5
by Young Jun from Quito

Wonderful experience

Posted Mar 9, 2015 on Hotels
It was a great experience to stay in Sonesta. The complimentary breakfast buffet was good as well.
Comment from Hotel Management
May 16, 2015 by Gerardo Bordoli, Hotel Management
Dear Mr. Young Jun; Thank you very much for your time and for letting us know about your experience with us. We are really glad you enjoy our service and facilities, especially our Buffet Breakfast. We hope you can stay again and feel Sonesta like home. Kind regards;