Love the area, needs some refurnishing
Posted Nov 9, 2015
The hotel staff is extremely friendly and helpful at all times. This is a great point!
Room service is good and quick. I took less than 20 min to get my order in my room, hot and tasty, both times.
I love the area where the hotel is located, and the amazin olive tree park it has in front, but the hotel needs to be renovated to a more morders look. It looks outdated.
In this stay, I arrived very late at night, and the check in process was quick and friendly. However, I didn't like the room, as the window faced a inner shaft, and had no natural lighting, and the A/C had a loud sound. I asked for another room, and they were quick and accomodating to fix me into another room with a nicer view. Unfortunately, the A/C was one of those wall mounted, and too loud to sleep. I was lucky that it was not too hot or humid, so I could sleep fine without it.
The bed is comfortable, but the I don't like the carpet and other details that gives me the feeling of an 80's decoration style. Will probably stay here again, as the location is unbeatable for my activities.
Comment from Hotel Management
Nov 16, 2015 by Carlos Reyes V.- General Manager, Hotel Management
Dear Ms. Francesca; Thank you for sharing your comments with us, we are glad to know that you had an excelent staying , that you like our services , that our staff was very kind and that you like our location.We have rooms with view and without, next time when you come back please let us know your room preference by mail and we will be glad to pre-asigned you a room with view. We are taking note about your comments about the A/C and the details of the rooms in order to improve them. Thank you for your preference and please come back soon for a renewed experience with us. Kinds regards,